Welcome back to another episode of On Your Terms with Sam Vander Wielen.
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Speaker:Hey there, and welcome to this super quick training all about four easy tips that you can implement right away to make sure that you're sending legally legit
Speaker:So, I get a lot of questions from you guys about what you need to have in your emails, what you need to have in your email service, whether you use MailChimp,
Speaker:similar. And you want to make sure that you're sending emails legally because you might have heard of some email laws.
Speaker:Like in the United States, the CAN-SPAM Act.
Speaker:Or the GDPR from the European Union, that require you to send emails in a legal way, because otherwise you can actually face hefty fines.
Speaker:And those hefty fines are not just meant for big, big companies.
Speaker:They can also be for small companies if you don't do a couple of things the right way.
Speaker:However, it is super, super easy to make sure that you're sending legally legit emails.
Speaker:So, I thought today I'd share with you the four biggest and fastest tips to make sure that you are sending legally legit emails so that we can avoid any of
Speaker:and fines, and make sure that people don't complain about you to your email service because that affects your deliverability rate.
Speaker:So, with that, in case we haven't met already, I'm Sam Vander Wielen, attorney turned entrepreneur.
Speaker:And I help online coaches and service providers legally protect and grow their online businesses using my DIY legal templates and my Ultimate Bundle
Speaker:program. And in that Ultimate Bundle program, one of the things that I teach people is how to properly, not only set up their email marketing system, but
Speaker:legit emails.
Speaker:So, with that, let's hop into tip number one.
Speaker:This one is pretty obvious, you probably know this already.
Speaker:But tip number one is about making sure that you have that unsubscribe link at the bottom of every single email that you send to your email list.
Speaker:Now, it's not just about having that unsubscribe button, it's also about making sure that it actually works.
Speaker:So, although you don't need to be hawk eyeing your email list all the time and making sure that every single person who requests to unsubscribe is
Speaker:if a problem comes to your attention, you find out that somebody has been unsubscribing from your email list but they're still receiving it, or if you see
Speaker:about your emails to your email service, then that would be cause for concern and that would be something that you would look into.
Speaker:You would probably just coordinate with ConvertKit or MailChimp or whoever that you're using to make sure that they are actually unsubscribing.
Speaker:This is also a good argument for why you actually use an email service and don't try to build an email list and send out an email independently on your own
Speaker:be too hard to keep track of.
Speaker:So, make sure that you have that unsubscribe link and make sure that it actually works.
Speaker:And I wanted to give you a little bonus tip with this one.
Speaker:One thing that I think is really helpful is that when you're sending out emails to people that you make sure that when the unsubscribe link is at the bottom,
Speaker:like, "Hey, wondering why you're receiving this email?
Speaker:It's probably because you signed up for my -" maybe the name of your freebie, or you've signed up for my freebie, or we've worked together, or something like
Speaker:unsubscribe here," and then have that little link to unsubscribe.
Speaker:But I think that it's helpful sometimes to give people context just because people do sign up for a lot of emails and they might initially be like, "I never
Speaker:them some context as to how they did sign up for it, it might ease their concerns.
Speaker:So, I think that that's always helpful.
Speaker:Have you ever felt lost about where to begin with the legal side of protecting your online business?
Speaker:Some people say you can just wing it at the beginning and get officially set up later.
Speaker:Not a good idea, by the way.
Speaker:Whether you're afraid to even start working with clients because you don't want to do something wrong legally and then get in trouble, or your business is
Speaker:pieces, I've got you.
Speaker:I don't want you to live in fear of the internet police coming after you and your business.
Speaker:But you do have to do certain things and get certain things in place in order to legally and safely run your business online.
Speaker:As much as it just feels like an unregulated, wild, wild west online, that is very much not the case.
Speaker:As an attorney turned entrepreneur and former corporate litigator, I can assure you that there are rules.
Speaker:There are real steps that everybody who runs or starts an online business needs to take.
Speaker:And you're not behind at all.
Speaker:We can get you set up and following the rules right away.
Speaker:In fact, we can even do it today.
Speaker:I want to teach you the five very simple steps to take to legally protect and grow your online business.
Speaker:You don't need an MBA to be a successful entrepreneur and stay out of legal hot water.
Speaker:But you do need to dot your legal i's and cross your t's in a few key areas that can't be skipped.
Speaker:That's exactly what I'll teach you in my free one hour legal workshop called Five Steps to Legally Protect and Grow Your Online Business.
Speaker:Just head to mylegalworkshop.com, drop in your email address, pick the time, and I'll send you a link to watch the workshop video whenever you have time.
Speaker:This is the best place to begin if you're just getting started legally legitimizing your business.
Speaker:So, head on over to mylegalworkshop.com and sign up to watch Five Steps to Legally Protect and Grow Your Online Business now.
Speaker:Okay. So, that's tip number one, the unsubscribe.
Speaker:Two, is having a working mailing address for your business.
Speaker:So, this does not have to be the mailing address that you use to register your business or something like that.
Speaker:It just has to be a place where your business can receive business mail.
Speaker:So, whether that's your home, if you feel comfortable doing that; if you have an office space, obviously you can use that.
Speaker:A lot of people use a P.O.
Speaker:Box, that's what I do for this purpose because my email list is going out to thousands and thousands of people, so I don't necessarily want my address there.
Speaker:So, P.O. Box, you can get a similar type box at, like, UPS or FedEx store.
Speaker:Some people who work at co-working spaces can use those as mailing addresses.
Speaker:Whatever works for you, it just needs to be a working mailing address.
Speaker:Don't make the address like 123 Fake Street, that is a cause for alarm when it comes to the Can-Spam Act of 2003.
Speaker:And you can face hefty fines for that.
Speaker:Tip number three is to have your business name there as well.
Speaker:So, if you've watched any of my legal trainings in the past, you know I'm a big advocate for making sure that you do everything in the name of your business,
Speaker:as a person.
Speaker:So, when we register our businesses, we form our businesses, maybe create an LLC, the whole point of doing so is that we separate you and your business so
Speaker:personal assets, anything that your personal name is attached to, like a bank account, your house, a car, or something like that, boat maybe, we want to keep
Speaker:separate.
Speaker:And what I'm always talking about is making sure that we are actively taking steps everyday in our business, in our contracts, in our website, and now in our
Speaker:that people know that these emails are being sent on behalf of your business and not on behalf of you personally.
Speaker:This isn't like your personal email, personal blog.
Speaker:So, having your little copyright symbol at the bottom, the copyright, the year, and your business name, maybe just including your business name at the bottom,
Speaker:And if you've registered an LLC, having that LLC moniker.
Speaker:So, mine would say Sam Vander Wielen LLC there on the bottom of the email to make it clear that this is coming from my business and not from me.
Speaker:Last but definitely not least, the fourth and final tip here for making sure you send legally legit emails, is, making sure that you're only sending them to
Speaker:for them. So, we're not sending emails to people who, like, randomly emailed us one day, or somebody you met at a conference, or whatever.
Speaker:I sometimes end up on people's email list where I'm like, "I did not sign up for this at all." And then, I realized I had a very tangential interaction with
Speaker:list and that is not okay.
Speaker:It instantly puts a bad taste in my mouth.
Speaker:So, we want to make sure that we are sending these emails only to people who have asked to receive them.
Speaker:And then, we're making sure, because of tip number one, they can get out of it if they want to.
Speaker:And we are also only emailing them content that they've asked for as well.
Speaker:Now, this doesn't mean that you can't talk about other things in your business.
Speaker:Like, I sell legal templates, but I email out business tips, behind the scenes, personal stories, stories about my journey of leaving the law and becoming an
Speaker:entrepreneur. That's okay.
Speaker:But it wouldn't be okay if I, all of a sudden, started emailing everybody on my email list who signed up to hear about legal tips and business stuff and behind
Speaker:vitamins. If I started telling them like, "You guys have to buy this vitamin," first of all, it's outside my scope of practice.
Speaker:I'm not qualified to be giving that kind of advice, but it's also not what they signed up for.
Speaker:So, you want to, generally speaking, sit within your categories and you want to talk about what you can talk about in your email list.
Speaker:So, just to review. That's the unsubscribe button, number one.
Speaker:Two is having a working mailing address for your business at the bottom of your email.
Speaker:Three is having your full business name at the bottom of your email.
Speaker:And four is sending this email only to those who have asked for it and staying within the content scope that people have signed up for.
Speaker:If you want to learn more about making sure that you're not only sending legally legit emails, but you're sending legally legit contracts, you're forming your
Speaker:getting paid, growing your business, and scaling your legally legit empire, as I call it, then I invite you to learn more about my Ultimate Bundle program.
Speaker:That is where I offer you ten of my most essential DIY legal templates, like all the contracts and website policies you need, plus access to 23 on-demand
Speaker:about everything I just mentioned, including email marketing.
Speaker:So, I do teach you inside of the Ultimate Bundle much more in-depth how to go through and make sure that you're setting up your email list properly.
Speaker:You're taking people onto your email list properly so that you don't end up in any legal hot water.
Speaker:And, of course, there is a GDPR training there to teach you exactly how to set up the GDPR email and the consent that you need and making sure that you have
Speaker:the steps in place to legally protect your business.
Speaker:So, you can head to samvanderwielen.com, my website, to learn more or join my Ultimate Bundle.
Speaker:You can also browse and shop my DIY legal templates a la carte.
Speaker:Thanks guys. I'll see you later.
Speaker:Thanks so much for listening to the On Your Terms podcast.
Speaker:Make sure to follow on Apple Podcasts, Spotify, or wherever you like to listen to podcasts.
Speaker:You can also check out all of our podcast episodes, show notes, links, and more at samvanderwielen.com/podcast.
Speaker:You can learn more about legally protecting your business and take my free legal workshop, Five Steps to Legally Protect and Grow Your Online Business, at
Speaker:And to stay connected and follow along, follow me on Instagram @samvanderwielen, and send me a dime to say
Speaker:hi.
Speaker:Just remember that although I am a attorney, I am not your attorney, and I am not offering you legal advice in today's episode.
Speaker:This episode and all of my episodes are informational and educational only.
Speaker:It is not a substitute for seeking out your own advice from your own lawyer.
Speaker:And please keep in mind that I can't offer you legal advice.
Speaker:I don't ever offer any legal services.