Foreign.
Speaker BWelcome to do this, not that, the podcast for marketers.
Speaker BYou'll walk away from each episode with actionable tips you can test immediately.
Speaker BYou'll hear from the best minds in marketing who will share tactics, quick wins, and pitfalls to avoid.
Speaker BAlso, dig into life, pop culture, and the chaos that is our everyday.
Speaker BI'm Jay Schwedelson.
Speaker BLet's do this, not that.
Speaker CWe are back for do this, not that.
Speaker CAnd I got, like a really important dude here today.
Speaker CI'm not kidding.
Speaker CI do.
Speaker CSo who's here?
Speaker CBefore he starts talking, I want to tell you about him.
Speaker CWe got Dave Gerhardt.
Speaker CNow, you probably know who that is because the guy's got 170,000 followers on LinkedIn, which is.
Speaker CI know that's a vanity metric, but I'm one of those followers and I have been for a long time.
Speaker CAnd so let me tell you, Dave became Dave.
Speaker CHe was the chief brand officer at Drift, okay?
Speaker CAnd he drove them to like a billion dollar valuation.
Speaker CThen he headed over to Privy as the CMO and he helped to lead them to $100 million acquisition.
Speaker CThis guy only does big numbers, right?
Speaker CAnd then he's like, you know what?
Speaker CI'm going out on my own.
Speaker CAnd.
Speaker CAnd then he lied.
Speaker CHe's probably listening to this right now.
Speaker CBe like, I lied.
Speaker CWhat did I lie about?
Speaker CI'm following him, right?
Speaker CHe goes, I'm going to be a solopreneur.
Speaker CI'm going to be by myself.
Speaker CI just want to do my own thing, have this nice little business and I'm going to go on in Vermont and relax and it's going to be great.
Speaker CBut that's not what happened, unfortunately.
Speaker CHe started this thing called Exit 5, which just blew up into this community of 4,000 paying B2B marketers that are engaged, getting inspired and, and learning.
Speaker CAnd he's not a solopreneur anymore because too many people wanted to jump on board and he's crushing it with this world of community.
Speaker CAnd that's what we're going to talk about.
Speaker CSo, Dave, welcome to the podcast.
Speaker AThat was an amazing intro.
Speaker AEverybody out there, take notes.
Speaker AIf you want to have me on your podcast, just say all the things Jay said and I will come up.
Speaker CCall you a liar.
Speaker CRight?
Speaker ACall me a liar.
Speaker AYeah.
Speaker CYeah.
Speaker ASo I do wish there's a lot of, like, it's easy to say, like Drift and Privy and all those numbers.
Speaker ALike, there's amazing teams there.
Speaker AI got to be a small piece of those things.
Speaker AAnd that was fun and, and really transformative in my career, but I do.
Speaker AOne of my biggest gripes is, like, you look at LinkedIn and someone's like, LinkedIn profile says, like, you know, generated $50 million of pipeline at XYZ company.
Speaker AAnd I'm like, no, no, no, you didn't.
Speaker AYou worked at the company, and the company generated 50.
Speaker ASo I.
Speaker AI don't have that big of an ego where I can't acknowledge that, like, we had great teams and other.
Speaker AOther people there.
Speaker AAnd I think that's a key ingredient in marketing.
Speaker AAnd I got to ride that wave twice before going out on my own.
Speaker CAnd see, that's why you're a good dude.
Speaker CYou know, for me, I'd be like, yeah, it was a billion dollars.
Speaker CI was.
Speaker CThat was me.
Speaker CNo one else did anything.
Speaker AI do have one correction, though.
Speaker AIn your intro on that, you said 170,000 followers, and you said vanity metric.
Speaker AAnd I actually completely disagree that it's a vanity metric at all.
Speaker AAnd this is a myth that I like to dispel for founders and other people.
Speaker ABecause it's absolutely not a myth.
Speaker AIt's actually not a vanity metric because we're doing a webinar next week.
Speaker AI can go to my LinkedIn tomorrow.
Speaker AAnd while other people out there are, like, subscribers spending money on ads and banging their heads against their wall, trying the wall, trying to find out, how do I get more people to register for our webinar?
Speaker AI can post on LinkedIn and we can get 3, 4, 500 people from that post.
Speaker ARight?
Speaker AAnd we will talk about this later.
Speaker ABut it's also what has led me to build exit 5.
Speaker AAnd so I.
Speaker AI don't think social followers at all are a vanity metric.
Speaker ANow, if you have them and they don't, the audience you've built doesn't match.
Speaker AIf you just build a meme page and then you try to sell B2B marketing services to that audience, it's not going to work.
Speaker ABut if you can build an audience in a niche and then the followers are not vanity metrics.
Speaker AAnd I'm not saying that because you don't know it.
Speaker AI'm saying it because it's just a common trope to say, like, oh, followers don't matter.
Speaker AThey absolutely matter.
Speaker AIt's like saying the size of your email list doesn't matter.
Speaker AAbsolutely matters.
Speaker CSo I'm really glad you said that, and I'm going to talk out of both sides of my mouth now.
Speaker CI call it a value metric for exactly the reason that you just said that.
Speaker CIf your followers, if they're not Part of the audience that you're trying to communicate with and you're not engaging with them and they're not engaging with you, then it is.
Speaker CIt's a big fat.
Speaker CWho cares?
Speaker CRight?
Speaker CBut to your point, it's a launch pad.
Speaker CIt's been the same way for my career.
Speaker CIt's a launch pad to have a group of people that at any moment you can communicate with.
Speaker CSo I'm glad you.
Speaker CYou clear that up.
Speaker CBut let's talk about what you've done with Exit 5.
Speaker CNot that I'm trying to make it a commercial for Exit 5, but I really.
Speaker CIt's more about community, everybody.
Speaker CI mean, for the last, I don't know how many years, community we are, we need to have a community.
Speaker CWe need to bring people together.
Speaker CNobody knows how the hell to do this.
Speaker CNobody even knows what it means.
Speaker CIt's not some stupid Slack channel that nobody goes to after a month.
Speaker CWhy did you go down the path of community?
Speaker CWhat does that even mean to you?
Speaker AYeah, so I think.
Speaker AI think there.
Speaker AThere's multiple definitions for community, right?
Speaker AAnd I think what we're talking about, like exit.
Speaker AExit 5, we have built a community, a private community.
Speaker AAnd people host these things on.
Speaker AOurs is on Circle.
Speaker APeople host them on Slack.
Speaker AWe had ours on Facebook, Facebook group for a while.
Speaker ALike, there's lots of different ways you could have a community, but then there's also like community.
Speaker AI don't know if it's capital C or lowercase C.
Speaker ABut there's also community, which is like having a shared interest together, a local running community.
Speaker ACrossFit is a community.
Speaker AThey don't necessarily have a Slack group.
Speaker AAnd so I.
Speaker AYou can go about building community in different ways.
Speaker ALike when I was at Drift, we had a strong community as a brand, but we did not have a private.
Speaker ABehind the paywall, like behind the login community.
Speaker AWe had brand advocates, we had marketers who had a lot of shared interests, and we connected with them through social media and our podcast, and we built a brand that way for Exit 5.
Speaker AThe reason this came to be was because I had already built a large following on social media and I had an opportunity.
Speaker AI wanted to try to basically move that discussion from one platform to another.
Speaker AAnd it started off initially as my kind of personal channel, and it started off on Patreon.
Speaker AAnd so I basically tried to monetize my audience, my following on LinkedIn.
Speaker AMy wife was listening to this comedian's podcast and she had a Patreon and it was like 20 for 20 bucks a month, you get access to separate content.
Speaker AAnd I was like, well, why would you listen to that?
Speaker AAnd it's like, well, because she's, like, a little bit more raw.
Speaker AIt's funnier than her other, like, mainstream podcast.
Speaker AAnd I was like, oh, interesting.
Speaker AI want to try something like that.
Speaker AAnd so I had, like, 70,000 followers on LinkedIn, and I started a Patreon, and I announced it the day that I left Drift, and I recorded just, literally, I recorded a voice memo into my phone and I uploaded it.
Speaker AAnd that was the first episode on Patreon.
Speaker AAnd I published a piece of content every single day for, like, two years there, sharing screenshots.
Speaker AHey, I just did this podcast with this guy, Jay, and he told me this interesting thing.
Speaker AHe does four episodes a week.
Speaker ALike, my brain just kind of always switched on to marketing ideas, I'm sure, just like yours is.
Speaker AAnd I launched it on Patreon, and I just thought I might get 20 to 30 subscribers and make an additional 2, 300 bucks a month.
Speaker AAnd within the first two months, I had, like, 3, 400 members.
Speaker AAnd so I went from, like, no side income to 3, 4, 5, 6, 7, 8, 9, 10, $12,000 a month coming in from Patreon on the side, in addition to my job.
Speaker AAnd that was the first dip into this.
Speaker ANow, once we hit a thousand members, this guy in my Patreon group, Henry Johnson, he's like, hey, man, this is really cool.
Speaker AWe love hearing your marketing takes, but there's a thousand of us here.
Speaker ALike, you should let us connect with each other.
Speaker AAnd I was like, oh, yeah, it's a great idea.
Speaker CYeah.
Speaker AAnd Patreon didn't have a community feature.
Speaker AAnd so he was like, you should launch a Facebook group.
Speaker AI'm in a bunch of them.
Speaker AI was like, cool.
Speaker ASo we added a Facebook group.
Speaker AAnd that was when I saw this thing take off.
Speaker AAnd that was really powerful for me because then the community started to scale.
Speaker AIt became a true community.
Speaker AInstead of me having to say something, I would go into the Facebook group after not being there for, like, two days, and there's 15 new discussions, and someone found a job and someone helped each other.
Speaker AAnd that was kind of when I realized that this could be something bigger and eventually invested and turned it into the product that it is today.
Speaker CSo let me ask you something that I'm.
Speaker CThis is my number one thing about, like, what you've built, but you're successful doing it.
Speaker CMaybe others have not.
Speaker CSo I get it.
Speaker CMaybe the first 90 days you launch them like this, people are all in posting, doing whatever, do you have to constantly be in there kind of juicing the community to make sure there's enough activity that everybody feels that the money that they're spending to be a part of it is worthwhile?
Speaker COr is there a tipping point where people just start doing it and you could sit back and be like, this thing is alive and well, I don't need to juice the content flow here.
Speaker AYeah, I think it's both.
Speaker ASo first I, I think for two years I probably posted in there every single day.
Speaker AAnd so I was doing that.
Speaker AAnd I think at a lot of companies I see companies, they start a community and it's like really hot for the first 90 days.
Speaker AAnd then the engagement, like you said, the slack group just goes down to zero.
Speaker AAnd that's, that's because I think oftentimes the person running that slack group or whatever is like an intern.
Speaker ALike they delegate it down to like the social media intern at the company.
Speaker AAnd the reason that it worked for, for us is like, hey, I'm starting a community that I have deep real experience in, right?
Speaker AAnd so like, I'm not in that slack.
Speaker AI've been in Slack groups when they're like, it's, it's, you know, Wild Wednesday.
Speaker AEveryone share your wildest story from work or something.
Speaker AThey do these like, corny, like community engagement prompts and that stuff doesn't work over time.
Speaker AWhat works is me being in there, being like, man, here's three things I learned from like my first time presenting to the board and then I'm commenting on other people's posts.
Speaker ASo I, yes, I did have to stoke the fire for a lot of that.
Speaker AAnd then eventually there is a tipping point where the community does start to take over.
Speaker AWe have enough members to do that now.
Speaker AI also think who you target really matters here too.
Speaker AAnd so I think like we, we had a lot of churn when I, when I left Facebook and I rebranded From DGMG to exit 5, we had a lot of churn because it went from a community around my personal brand to a community very clearly for B2B marketers, most of whom who work with SAS, who work in SaaS.
Speaker ABut now that we've made that tough switch, the quality is so good.
Speaker ALike the quality of a new member that comes in is like a VP of marketing at a, you know, series b venture backed SaaS company in fintech.
Speaker AAnd just that by the nature of like the better people coming in, the discussions and the questions and the comments are going to be better.
Speaker ASo that was a big part of it, too.
Speaker ANow it's not just about posting and trying to stoke the fire.
Speaker AWhat I've learned is it's like, it's almost like management or parenting in some way.
Speaker AThe best thing that I learned was reinforcing good behavior in the community.
Speaker ASo it's not necessarily like I have to post a conversation starter, but if I go in the community and I see Jay wrote this awesome post about, like, you know, email, subject line tips or whatever, I'm going to go out of my way to write you a comment and be like, holy cow, Jay.
Speaker AThis is amazing.
Speaker AI learned three things from this post.
Speaker AThis is exactly the type of stuff that I love seeing in exit 5.
Speaker AI do that all the time.
Speaker AAnd on the flip side of that, we do the opposite, which is like, if someone writes a kind of weak, lame, overly promotional post, we'll either take it down or we'll go and comment and be like, hey, can you please go back in your post and update it?
Speaker AAnd so there is a lot of coaching like that, but I think to charge money for it, to treat it like a paid product, to really get the most value from it.
Speaker AYeah.
Speaker AYou have to treat it like this is.
Speaker AWe don't write code, but this is our software.
Speaker AAnd I think if you just want to, like, set up a community and like, hope that it's going to be mailbox money, it's.
Speaker AIt's not going to work.
Speaker AWe have spent so much time in here.
Speaker AIt's why we have.
Speaker AWe have basically no website content, we have no blog content, we have no articles, we have nothing because it's all been in the community for two and a half, three years.
Speaker CYeah.
Speaker CAnd I think what, I think the secret sauce that you guys have going on is that for a lot of other companies or media companies, their community is.
Speaker CIs an.
Speaker CIs an add on.
Speaker CWe also have a community and like you said, they have some rando who barely knows what they're doing running it.
Speaker CRight.
Speaker CWhereas you guys, your community, that's your business.
Speaker AYeah.
Speaker ACan I also, can I also tell you the other secret sauce, though, is that the secret sauce is like, we actually really know our stuff.
Speaker ALike, we did not create a community in an area that we don't know well.
Speaker ARight.
Speaker AI have been in B2B marketing for 10 years.
Speaker AI went from PR intern to CMO.
Speaker AI've been in a bunch of the roles.
Speaker AI've also been a content creator in this space for a long time now.
Speaker AI've done thousands of podcast interviews.
Speaker AI've Spoken at, you know, dozens of conferences.
Speaker AI've given a million presentations, I've had hundreds, if not thousands of conversations with B2B marketers through as a hiring manager, as a somebody recruiting somebody doing content, having a podcast, like, I feel like we know the content, we can be tastemakers in this space.
Speaker AAnd I think that is what separates a great community is like, I feel like we know what our audience wants and we know how to curate those things.
Speaker AAnd, and then when you have a large social media presence at the top of that, we get to use my LinkedIn and now the team and others as like signals for immediate feedback about what topics people want.
Speaker AAnd so if I write a LinkedIn post about how like, you know, here's how to, here's how to, here's how to do internal marketing, here's how to manage up inside of your company and that post on LinkedIn goes, blows up that we treat that as a signal.
Speaker AWe post that in our Slack channel.
Speaker AOur team is talking about that and they're like, man, this thing Dave wrote about internal marketing really blew up.
Speaker AMaybe we should do a, an AMA or we should bring in someone in our community to educate on that session.
Speaker AAnd so we have this like amazing flywheel going where I do think a big part of the secret sauce is like we, we really know this.
Speaker AI don't think I could create a community as well as deep in a space that I haven't spent basically my entire career working in.
Speaker AAnd I think that is like people always want the growth hack.
Speaker AThey want the, they, they, they, they want to believe that the secret to the, our community's success is that because we we' this platform or that far.
Speaker AAll the questions are like, well Dave, why did you choose this versus Slack?
Speaker AThat's not the, that, that's not the answer.
Speaker AI think you could actually be successful in multiple places.
Speaker AIt's it, it's really about this stuff that we're talking about now.
Speaker AThat's where the success comes from.
Speaker CRight?
Speaker CYou can't be first year out of college, be like, I'm going to start a community about whatever and never having done it because you don't even, like you said, you have no idea what the pulse is of that sector or anything like that.
Speaker CBut let me ask you along, along those lines.
Speaker CCan you have a big following?
Speaker CThat's very, very helpful.
Speaker CRight?
Speaker CAnd you did all this stuff.
Speaker CBut is a community for anybody and the work community may not be the right word, but if I, if I have a thousand followers, I'm really I work really hard in this one sector.
Speaker CI've been doing it for a long time and I want to start a little community.
Speaker CMaybe it's only going to be 50 people.
Speaker CIs, is a community for everybody or is there a threshold that you need to have in order to start a community?
Speaker ANo, it absolutely could be.
Speaker AI mean, I live in a neighborhood and there's a Facebook group for our neighbors, maybe 20 people in it.
Speaker AQuality is amazing.
Speaker AContent is amazing.
Speaker AWhy?
Speaker ABecause we all have this shared interest and we're right here and we're active.
Speaker AThat doesn't need to be any bigger.
Speaker AAnd so you absolutely can.
Speaker AIt just depends on your interests.
Speaker ACan you start a 20 person community and quit your job and make it your whole thing like I have with Exit 5 now?
Speaker AProbably not, but maybe that's not why you're doing it.
Speaker AMaybe you just want to have a small community of other first time dads who like to do CrossFit.
Speaker AAnd that is your little niche and it starts with your friends.
Speaker ABut I'd also say that can also be the breadcrumb that could lead you to that other thing that everyone starts somewhere.
Speaker AEveryone starts small.
Speaker ASo even in that example where you said fresh out of college you want to start this thing, you don't have the knowledge.
Speaker AOkay, that's fine, you can still do it.
Speaker AYou just have to change your angle.
Speaker AAnd so you have to be like the curator, you have to be the interviewer, you have to be like, I don't know anything.
Speaker AI'm gonna go and get the best guests and experts and I'm gonna try to do that through content.
Speaker AI'm gonna curate it that way.
Speaker AAnd so I think you just need to find your angle.
Speaker ABut I do think anyone can have a, a community.
Speaker AI would just kind of ask you why, like what do you want to achieve?
Speaker ABecause maybe, why does it have to be a community?
Speaker AWhy does it have to be a community where people have to log in or go to Slack or whatever?
Speaker AWhy not make that a YouTube channel?
Speaker AWhy not start a TikTok page?
Speaker AWhy not start a newsletter?
Speaker AIt doesn't have to necessarily be a community.
Speaker AI think in this realm that I'm in, I think a community made a lot of sense.
Speaker AAnd there was also an opportunity where like Salesforce had the CMO club that went away.
Speaker AHubSpot had Inbound.org that went away.
Speaker AA couple venture backed SaaS companies have communities, but they had them for a while and they kind of eventually go to nothing.
Speaker AAnd then the marketing team is just like turns it into A sales channel and then that breaks.
Speaker AAnd so there also happened to be a nice little like, you know, niche for us to create this community.
Speaker AAnd that was a factor too.
Speaker CSo one, I have one other question about community that I'm personally interested to know.
Speaker CYou charge for your community.
Speaker CSome do and some don't.
Speaker CIs charging for your community, Forget about the fact you make money, that's obvious.
Speaker CBut is charging for your community very helpful in that people then are invested in, they're like, okay, I got to participate because I'm spending money on this thing.
Speaker COr is it annoying that you charge because people then feel entitled to be like, hey, I'm paying.
Speaker CThis is not exactly the way it is.
Speaker COr I'm not getting this.
Speaker CLike, yeah, which side of it is better?
Speaker COr both?
Speaker AIt's both.
Speaker AIt's both.
Speaker AThere's definitely been a few characters over the years.
Speaker AIt's always men.
Speaker ANever had an issue with a woman.
Speaker AAlways men who are like, how could, how dare you remove my posts?
Speaker ALike you should be treating me like a customer.
Speaker AAnd I'm like, I kind of get that logic.
Speaker ABut it's like a, it's a content business, a community business.
Speaker AAnd so like you're a customer, but not kind of.
Speaker AThere's definitely some of that, but it's very, very, very small and it's never worth the money.
Speaker AAnd so like I'd much rather not have the $300 than have like a cranky member in there who's just going to be self promoting and get pissed about it if we try to regulate that.
Speaker ASo you do get some of that for sure.
Speaker AI do think that people, I think in B2B it's, you know, we're talking about work, right?
Speaker AAnd so there's a large appetite for people to invest in their self, themselves and their careers.
Speaker AAnd so I think a lot of people expense this membership.
Speaker AIt's 300 bucks a year.
Speaker AThey, they have their company expense it, which is like the CFO never even notices that it's a drop in the bucket from a learning and development standpoint or people pay for it themselves because it's a, it's a career investment.
Speaker AAnd so I think there's some percept where they, they like that, I will say for sure.
Speaker AAnd I've talked to other people who have much, much bigger communities that are free.
Speaker ATalk to a friend of mine who ran a Facebook group that had 20,000 people in it that was free.
Speaker ACan you imagine the level of spam and nonsense in that group?
Speaker AAnd so I think it's an incredible, you know, forget about the money.
Speaker AI think forget about the, you know, I should get to post this thing or not from a spam and quality bar.
Speaker ACharging is an incredible lever for that.
Speaker AAnd I think that's, that's been a big thing now.
Speaker AIt is.
Speaker AIt's also like a gym membership though, right?
Speaker AThere are plenty of people who never log in and then like month 11 comes around or they bought an annual membership and we get a ton of churn on the end of an annual period because people are like, I'm just not using it.
Speaker AAnd so I think it, it is a high, it's a high churn business by nature.
Speaker AI think it's like, you know, between 6 and 8% churn.
Speaker AAnd that's, that's uncomfortable.
Speaker ABut at the same time, I think we're trying to frame it differently in that I care about engagement.
Speaker AI want people in there commenting and being active because that they need to be there for other people to care about it.
Speaker ABut we also have so much knowledge and content in there now that you could get your whole ROI in one year by, by one post, right?
Speaker AYou're like, hey, I gotta present to the board, like next week.
Speaker AAnd I've never done this before.
Speaker ADoes anybody have any tips?
Speaker AAnd like, you get 20 comments and your, your, your quarter is made, or hey, my boss wants me to look into ABM and I have no idea where to start.
Speaker AAnd you go and you find, you know, an amazing thread about, like, where to start with abm.
Speaker AI'm trying to shift the perception from, like, we're not going to be LinkedIn.
Speaker AYou're not going to go into Exit 5 and post something and you're not gonna have 300 likes and 47 comments on every single post.
Speaker ABut you might get one comment and that comment might be the thing that you need to, like, do your job better.
Speaker AAnd we're trying to bottle that.
Speaker AAnd it's something that I'm really trying to push from like a positioning standpoint just to set the expectation.
Speaker ABut to answer your question, I 100% think that we could do this for free.
Speaker AI think it just would be a different strategy because it's paid.
Speaker AWe don't do any sponsor stuff inside of the community.
Speaker AIt's truly like, you pay and you pay for a community membership.
Speaker AAll that stuff is in is, is there for you.
Speaker AAll the sponsored stuff that we do takes place like at the top of the funnel.
Speaker AIt's webinars, it's podcasts, it's newsletters, it's Social media.
Speaker ASo you get this pass that's 30 bucks a month or 300 a year.
Speaker AYou get access to this exclusive club of B2B marketers.
Speaker AI think it's a.
Speaker AWell, a worthwhile expense for those who understand how to think about it.
Speaker AHappens all the time.
Speaker ASomebody joins.
Speaker AAh, this is not worth the $30 a month.
Speaker AI'm going to cancel.
Speaker AThat's fine.
Speaker ANo worries.
Speaker CYeah.
Speaker CAnd I honestly don't feel like it's churn as much as a community's not always for everybody.
Speaker CYou know, people come into a community.
Speaker COh, you know what?
Speaker CThis community is not for me.
Speaker CFor whatever reason, I'm going somewhere else.
Speaker CAnd if your community is not defined enough and it doesn't have enough of its own Persona and it tries to be for everybody, then it's really not.
Speaker CIt's really not a community.
Speaker CSo, yeah, and I think.
Speaker AI think over time, like, you need to spin out more subgroups and communities.
Speaker CSo.
Speaker ASo I think, like, I think our community could be much, much, much bigger.
Speaker ABut similar to, like, you and me talking offline about podcasting before, I'm not willing to do the things that it would require to make the community much bigger.
Speaker AAnd so instead of it being our whole business, we see it as like one of our products now, and there's 4,000 members, and it's awesome.
Speaker ABut, like, to be fair, we.
Speaker AWe make almost double the amount of revenue through content and sponsorships as we do for the community.
Speaker AHowever, the community is incred.
Speaker AIt's an incredible moat.
Speaker ALike, the.
Speaker AThe folks that are in the community are super engaged.
Speaker AThey're sharing our stuff online.
Speaker AThey're coming to our event, they want to do meetups.
Speaker AThey are recommending us.
Speaker AWe're getting feedback from them.
Speaker AIt's incredibly valuable.
Speaker AEven if over time, it becomes a smaller chunk of, like, our revenue as a business, I see it as an asset that we're going to continue to invest in because the payoff is not just in the fact that it generates revenue.
Speaker AIt's this amazing piece of our kind of feedback.
Speaker AFlywheel.
Speaker COh, yeah.
Speaker CIt's like the heart of everything you guys are doing.
Speaker CWell, let me jump into some chaos.
Speaker CNow.
Speaker CYou talked about gym memberships on.
Speaker CI want to pivot this to the chaos portion of this podcast.
Speaker CSo you might follow Dave on LinkedIn and see all this really smart stuff he does, but you need to follow him on Instagram.
Speaker CThat's where the magic happens.
Speaker CSo this dude will show you.
Speaker CHey, I just lifted this weight and I did this exercise and I hit a Horrible golf shot and all this stuff.
Speaker CHow do you get comfortable sticking the camera on yourself, not talking about pipeline and flywheel and marketing automation and be like, yeah, this is my new, new exercise.
Speaker CI'm crushing it here.
Speaker CLike, is that hard for you or no?
Speaker ANo, but I just deleted, I deleted that Instagram a couple months ago because it was a distraction.
Speaker COh, come on.
Speaker ASo there's your answer to chaos.
Speaker CWhy, why would you delete it though?
Speaker AIt just was not a channel that was, it was fun for me to post there, but it just, it was not, it was not productive.
Speaker AAnd I've also, I don't know, I've kind of hit a weirder point in life now where I'm like, I'm less comfortable sharing lots about my life online, as I think I, I were, I was before.
Speaker AI think part of that is like, with a little bit more success, more people who have no idea who you actually are will just proactively hate you online.
Speaker AAnd it's not good for my mental health to like open myself up to that and like, it could literally just be like, me, a video of me doing pull ups just because, like, it's fun to do and you get some comment like, look at this arrogant male tech bro.
Speaker AAnd I'm like, wait, what?
Speaker ALike, most of the people that I talk to on stuff like this or I meet them in, in person or at events or whatever, they're like, wow, you're so much nicer than I thought you would be because of how you write on LinkedIn.
Speaker AAnd I'm like, hold on, is that a, is that you projecting something on me?
Speaker ALike, I, I don't understand.
Speaker AAnd so it just wasn't, I didn't have a real strategy for it.
Speaker AI, I don't want to build a, a following that way.
Speaker AAnd then actually it started like years and years ago when I was at Drift.
Speaker AI started to get a lot of followers on my personal Instagram and then I had kids and I didn't want all these like, strangers who know me from like the marketing world seeing pictures of like my family, my kids, my house, my life.
Speaker AYou know, everybody just judges everything.
Speaker AOr like, I just didn't want that information out there.
Speaker AAnd so I split off to this other Instagram.
Speaker AI just kind of messed around and posted there for a little bit and I didn't have a real strategy there.
Speaker AI think I could like create.
Speaker AI just would post random stuff and just ended up being a time suck.
Speaker AI decided I'm just going to talk about marketing on LinkedIn and I'll sprinkle my personality into that stuff and that, that should do the trick.
Speaker CYeah, I probably need to learn from you something because I literally did an episode, I'll have to send it to you called hate mail and I just read all of the horrible things that people sent to me and oh, I love that.
Speaker CF bombs.
Speaker CI should die.
Speaker CI mean, just like unbelievable.
Speaker CYeah, I'm talking about subject lines like, what's the problem here, bro?
Speaker ANo, it's crazy.
Speaker ALike the, the, the privilege of me sitting in this chair right now.
Speaker ALike, you know, someone wants me to, to get canceled over being on this podcast or something.
Speaker AIt's just like I don't need any of that.
Speaker ALike I, I know who I am in real life and so I just stop, stop posting there and that's fine.
Speaker CYeah, well, that's good.
Speaker CIt's, you got, it's good to have a, a separation there because the world is just b, I'll still do it on Twitter.
Speaker ALike I have a Twitter page and like I'll, I'll post.
Speaker AI just was like, I'm just gonna, if I want to post stuff like that, I'll just, I'll just run my.
Speaker CWell now I am going to ask you a personal question though, because now you, you did the dream thing.
Speaker CFor those of you don't know, the reason Exit 5 is named Exit 5 is that Dave's in laws had a house up there in Maine and exit 5 is the exit.
Speaker CRight.
Speaker CHe would leave and get off.
Speaker CExit 5, that's, we named it.
Speaker CAnd so you went up there because it's like beautiful and chill and you could do all this stuff.
Speaker CSo like, do you just walk around with your headphones on all day and you're not really in like a work mode and you're just, you're just relaxed dude and zen guy on the planet.
Speaker CI should like move to Maine.
Speaker CI mean, is this the advice you're giving to the world right now?
Speaker AYeah, it's Verm, it's Vermont.
Speaker AVermont's much better than I meant.
Speaker CVermont.
Speaker AThat's okay.
Speaker AThat's okay.
Speaker AI, I, you didn't lose any points over that.
Speaker AYeah, except you don't know the number one move is you're, you're so zen that you don't even have headphones in.
Speaker AYou're just there with you and your thoughts.
Speaker ALike nobody uses headphones anymore.
Speaker CWow, this is amazing.
Speaker ANo, it is great.
Speaker AI do.
Speaker AThere was a one, there's one fairly influential person in the business and tech world who said to me very directly like told me I was basically nuts for moving to Vermont because I'm going to lose all my network and not be able to do anything meaningful.
Speaker AAnd that person clearly had no idea how social media and online marketing works.
Speaker AAnd so I've been able to be quite successful from up here.
Speaker ABut for me, most importantly is I have, I don't know if balance is the right word because I don't think things are ever really in balance.
Speaker ABut I've had the ability to create a business and create a company that doesn't force me to have any trade offs with my family, with my wife, with my kids.
Speaker AIt's just something really important to me.
Speaker ALike I'll see some posts from like Fortune 100 CMOs on LinkedIn about, you know, this one person like, you know, had to FaceTime their kids, graduation or some, some, something like that.
Speaker AIt's just insanity.
Speaker AAnd just like family's so important to me.
Speaker AI really want to set an example of like showing people that you can build a successful business and also be a successful father, husband, you know, partner, whatever.
Speaker AAnd so it's not necessarily about me being Zen and walking around the woods, it's just being able to, to do those things.
Speaker AI'm going to go pick up my kids from camp in an hour and my day is going to be done because I've done what I needed to do.
Speaker ANow, even with a team of five people, like, I think it's important for me to set that example for them.
Speaker AAnd I really want to build a business that is successful and allows us all to have personal lives.
Speaker ABecause man, I mean you've been in this game.
Speaker ALike I know so, I know so many examples of founders, entrepreneurs who have built successful companies, but it was at the detriment of their health.
Speaker AThey look like they gained a hundred pounds, they lost a marriage, they lost a friend, they lost friendships.
Speaker AYou so many people lose all that stuff over the pursuit of business.
Speaker AFor me that's not worth it.
Speaker AAnd so I want to be able to do both.
Speaker CI love that.
Speaker CAnd you know, when I was starting out my career, my mother said to me, I'll never forget, she goes, when the grim reaper comes for you and you're on your deathbed, you're not going to say the grim reaper.
Speaker CI wish I had one more day in the office.
Speaker CYou're going to say, I wish I had one more day with my family.
Speaker CYou know, and so I subscribe to everything you just said.
Speaker CAnd you know, following Dave is not just about his community stuff, but watching him build this incredible company as it's on the rise.
Speaker CSo I encourage you to do that.
Speaker CSo we're going to put this all in the show Notes.
Speaker CYou got to follow him on LinkedIn.
Speaker CYou got check out his podcast, the Exit 5 podcast.
Speaker CI listen to it every episode.
Speaker CIt's fantastic.
Speaker CDave, what else should they check out about your world?
Speaker AYeah, if you want to see the community, one of my biggest gripes is people.
Speaker AI'll get messages all day, email LinkedIn, people who want to want to know about the community.
Speaker AI'm like, go join it.
Speaker AGo look around.
Speaker AIt's a seven day free trial.
Speaker AYou can go to exit5.com you can see two years of content in there.
Speaker AThat's it.
Speaker AYou talked about the community, you talked about the podcast.
Speaker AIt's, it's all on the website, exit5.com and you can follow me on LinkedIn if you want.
Speaker CAmazing.
Speaker CAll right, Dave, I really appreciate the time.
Speaker CThanks for being here.
Speaker AJay.
Speaker AI'm a look, you came on something of ours and our team.
Speaker AI don't know why you're not that great.
Speaker AOur team became like super fans of you and they're like, do more stuff with Jay.
Speaker ASo when I sent him a note that I was coming on your podcast say everyone's fired up.
Speaker ASo I, I, I'm happy to come on and chop it up with you.
Speaker COh, this is great, dude.
Speaker CNo, I've been following you long before you knew who I was.
Speaker CI've been following you for years.
Speaker CSo this is, this has been a big deal for me.
Speaker CSo super excited that you're here and excited to just watch your whole Jo, so appreciate, thanks.
Speaker CAll right, talk soon.
Speaker AYes, sir.
Speaker CYou did it.
Speaker BYou made it to the end.
Speaker BNice.
Speaker BBut the party's not over.
Speaker CSubscribe to make sure you get the.
Speaker BLatest episode each week for more actionable tips and a little chaos from today's top marketers.
Speaker BAnd hook us up with a five star review.
Speaker BIf this wasn't the worst podcast of all time.
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