Kaylee Nicole is a five year industry veteran.
Speaker AShe's a licensed cosmetology instructor.
Speaker AShe's an independent stylist, a natural hair care specialist.
Speaker AAnd today we're going to hear her story, how she got to where she is and how did she move from Texas to the DMV and have a full book with a waiting list before she even arrived.
Speaker AWelcome back to the Hairdresser Strong Show.
Speaker AMy name is Robert Hughes and I am your host.
Speaker AAnd today I'm with Kaylee Nicole.
Speaker AHow are you doing today, Kayleigh?
Speaker BI'm doing great, Robert.
Speaker BHow are you?
Speaker AI'm so good.
Speaker AThank you so much.
Speaker ASo everybody that's listening and watching, I met Kaylee through the beauty business brunch and we had a chance to meet.
Speaker AYou were like, I think you won, you won the Clippers prize, right?
Speaker BAnd the Clippers.
Speaker BI also won the Virtue salon starter package.
Speaker AOh, snap.
Speaker AThat was a good one.
Speaker BIt was, I haven't had the chance to use the products yet, but it was a hefty box.
Speaker AYeah, it's a big, it's like one of everything they have.
Speaker AThat's awesome.
Speaker AWell, and then, but we didn't really get a chance to like, talk a lot.
Speaker ASo then you came to the Hairpreneur happy hour and I got a chance to hear a little bit about your story.
Speaker AAnd when you, when you, when I heard that you, you had a full book and a waiting list before you even showed up to the dmv, I was like, whoa.
Speaker AThat is like, because I've had, I've actually had people in school, a lot of like, students, a number of students in school.
Speaker ABecause we have like quite a bit of military around here.
Speaker AThere's always at least one or two people ever on most schools I go to, especially in Virginia, that are saying, you know, my husband or my partner is in the military.
Speaker AWhat advice do you have for somebody who's going to move?
Speaker AAnd so that was the first thing that popped in my head.
Speaker AAnd the second thing is that popped in my head is the amount of people who are not moving and have, are, have like struggled to find customers.
Speaker AI feel like it would be so valuable for those people to hear this story.
Speaker ASo thank you so much for coming and being willing to, to share your story today.
Speaker BThank you for having me.
Speaker AAbsolutely.
Speaker AAll right.
Speaker AOkay, so let's just jump right in.
Speaker ASo you've been in the industry.
Speaker AI opened up with it for five, five years.
Speaker AAnd you own your business for five years.
Speaker AYou told me that.
Speaker AI don't think I Said that in the opening.
Speaker AAnd so that leaves.
Speaker AThat leaves my first question.
Speaker AWell, I guess before that, my first question is, did you go to school or did you do an apprenticeship program?
Speaker AHow did you get your license?
Speaker BIn Texas, we have to go through and do schooling.
Speaker BAnd at the time that I went to school, I had to complete 1500 hours.
Speaker BBy the time that I graduated, they removed 500 hours off of that.
Speaker BSo now at the moment, they only have to do 1,000.
Speaker AAll right.
Speaker AYeah.
Speaker AHey, congratulations on your graduation.
Speaker ABut you did it 500 hours too many if you would have started a year later.
Speaker AWe know.
Speaker BI actually had the opportunity to not go through the full 15 hours, but I wanted to, because it.
Speaker BIt kicked in.
Speaker BI believe this was September of 2019.
Speaker BAnd so my instructor asked everyone at school, like, hey, do you guys want to go ahead and stop?
Speaker BAnd I was like, no, because I feel like I'm going to have, like, a one up over people that didn't get the full 15.
Speaker BAnd I actually ended up graduating cosmetology school on the day that Covid became a pandemic.
Speaker BSo I graduated on March 11, 2020.
Speaker BWow.
Speaker AWow.
Speaker AOkay.
Speaker ASo you go to school, you get.
Speaker AYou graduate, and Covid shuts down everything.
Speaker BYes.
Speaker AOkay, and then.
Speaker AAnd then.
Speaker AAnd then what?
Speaker ALike, so what were you doing during lockdowns?
Speaker BYou want to know what's so crazy?
Speaker BBefore I even get into that, I had an inkling, you know, me and God, we are really tight.
Speaker BAnd he was like, hey, something's about to happen.
Speaker BYou need to go ahead and graduate.
Speaker BAnd I was like, okay.
Speaker BSo I told my instructor, hey, I need to graduate.
Speaker BWe could only graduate graduate on Wednesdays.
Speaker BI said, hey, I can either graduate March 4th or March 11th.
Speaker BYou pick one.
Speaker BBut I gotta go.
Speaker BShe's like, okay, Kaylee, I guess we can graduate.
Speaker BMarch 11, I graduate.
Speaker BMy boyfriend at the time was in Atlanta, so I got.
Speaker BI like the moment I graduated, I went and got celebratory lunch, and then I went to the airport and got on the plane.
Speaker BAnd then once I made it over there, like, within two days, they were like, haley, they're shutting down schools.
Speaker AWow.
Speaker BThey're shutting down everything.
Speaker BI was like, I told you I had to go.
Speaker BBut.
Speaker AWow.
Speaker BAfter I graduated, Texas is different.
Speaker BA lot of times people ask me how I ended up coming to D.C. i feel like Texas and D.C. go hand in hand whenever it comes to politics.
Speaker BSo whereas certain people were able to go out and do certain things, cosmetologists were not.
Speaker BThere was actually a cosmetologist that was on the news for continuing to try to work during the shutdown.
Speaker BSo I just sat and waited and was angry because I went through this and now I couldn't work.
Speaker BAnd then I ended up being in the first round of people who got to take their test after shutdown happened as well.
Speaker AOkay, all right, so you get licensed and then what?
Speaker BI became a natural hair apprentice through these two ladies.
Speaker BThey owned a natural hair care business, and I worked with them for about three months just.
Speaker BAnd I got really good training.
Speaker BA lot of my techniques that I learned were from that apprenticeship.
Speaker BAnd then I just built on top of that.
Speaker BOnce I completed that, I did some waxing for a bit.
Speaker BAnd then I worked at a salon where I was able to wax and do my hair services.
Speaker BAt the time, I didn't have a full book.
Speaker BI really didn't have too many people at all, actually.
Speaker BAnd the lady was like, hey, you know, we are booth rental salon.
Speaker BBut because you can't pay booth rent, how about every service that you complete, 50 of that will go towards the booth rent.
Speaker BAnd once you meet your breach your booth rent for the week, then you'll just get the rest of your money.
Speaker BI did that from.
Speaker BWe'll say like September 2020 till March of 2021.
Speaker BAnd March 2021, I opened my son suite.
Speaker AOkay, hold on.
Speaker ASorry.
Speaker ATimeline.
Speaker AOkay, so you were.
Speaker AWhen did you do that again?
Speaker ADo that timeline again?
Speaker BI graduated school March of 2020.
Speaker AGraduated March 2020.
Speaker AOkay.
Speaker BAnd then I did my apprenticeship during the summer after ended, I worked at that other salon just to get my feet wet and learn anything.
Speaker BAnd then I opened my salon suite in March of 2021.
Speaker ASo I guess my first question is, tell me about your thought process and your think when you were working under somebody who you felt like you were getting good, good experience and you had a setup, like what was in your head about to that that put.
Speaker AMade you make that decision to go into a suite.
Speaker BHmm.
Speaker BWhenever I went to cosmetology school, I knew that the goal was always to work for myself.
Speaker BPrior to going to cosmetology school, I.
Speaker BThe type of jobs that I had.
Speaker BThe list is long, but one job in particular, I worked as a manager at a restaurant.
Speaker BSo I started off as cashier, went to assistant manager, became GM of the restaurant, all of the things.
Speaker BAnd I worked very closely with the owner.
Speaker BSo I saw firsthand how running the business was.
Speaker BAt one point, my store was the slowest store.
Speaker BAnd then I was able to make sure that we had the best numbers of the week, even for the store that was making thousands and thousands of dollars within the day.
Speaker BSo whenever I started, the goal was definitely like, okay, we'll do this.
Speaker BDo what we have to do.
Speaker BBut in my mind, I knew about commission salons, but my mind was always to work for myself.
Speaker BWhenever I worked with the two ladies, it was good because I was able to see.
Speaker BSee, like, okay, how do we work?
Speaker BAnd I also learned about the pricing structure, because whenever I was in school, I was like, oh, a silk press is like $80.
Speaker BWell, then I started working with them, and their suppresses started off at 150.
Speaker BI'm like, wow, people paying 150 for a silk press.
Speaker BThen when I watched everything that they were doing that set themselves apart from an 80 silk press to 150 sick press, it just made me.
Speaker BMy mind just kept running, and so I knew the goal was eventually to get there.
Speaker BDid I think I was going to do that within a matter of 365 days?
Speaker BNo, but, God, yeah.
Speaker ASo.
Speaker ASo, like, I'm still kind of curious to know, like, so you already knew you wanted to go solo, but, like, you went solo pretty quickly.
Speaker ASo what was the catalyst to make it happen so fast?
Speaker BYou know, Robert, something happened at the salon that made it go ahead and happen.
Speaker BI actually did not realize how fast I was making money.
Speaker BAnd so I'm just trying to word everything properly.
Speaker AYeah, I got you.
Speaker AI could tell.
Speaker AYeah.
Speaker AYou know, being respectful.
Speaker AI got you.
Speaker BBut I will say that the catalyst of it was, again, I'm making money, but I'm like, you know, still doing, but I'm not really paying attention to the numbers.
Speaker BAnd so it gets to a point where I actually had, like, $1,000 week.
Speaker BAnd I was like, oh, wow, like, you're actually making money doing this.
Speaker BAnd at the moment, I was doing hair while also working here.
Speaker BIt's called CosmoProf, but in Texas, it's called Armstrong McCall.
Speaker BSo I was working there, also doing hair, taking cl.
Speaker BAnd so when it got to the point of me making that thousand dollars a week, something happened.
Speaker BAnd I was like, oh, okay, if you've been doing this and you can hit this point and you actually put in the work, then it's possible.
Speaker BAnd it happened.
Speaker BIt was never.
Speaker BIt was a.
Speaker BNever a time where I was not able to make my booth rent.
Speaker ASo.
Speaker ASo I guess.
Speaker AI guess just to get some clarity here, when you say something happened, was there some sort of drama that happened?
Speaker BI don't believe a drama.
Speaker BIt was more so the situation where I was doing the whole 50%.
Speaker B50%, yeah.
Speaker BThe week that I ended up hitting 1,000, the payment was different because I had made a certain amount of the.
Speaker ADeal that they got.
Speaker AYou had a deal change.
Speaker BAnd so wait, hold on.
Speaker BI did the calculations and I'm owed more money this week.
Speaker BAnd she's like, oh, well, because you did really good.
Speaker BWe subtracted it out this way.
Speaker BAnd I was like, but that wasn't the deal.
Speaker AOh.
Speaker BSo, like, yeah, you know, that's the.
Speaker AKind of like one of the most typical stories I hear is that, you know, it's like, you know, it's like those, like, those kind of situations kind of give salon owners a bad rap.
Speaker ABecause that's kind of like the old school, the old school way of like, you know, just changing the deal all the time, you know, without.
Speaker BWant to know what's so crazy, Robert?
Speaker BI didn't even have a bad taste in my mouth about it.
Speaker BI feel like every situation or obstacle that I have been a part of within my career has just shown me and proven to me that whenever I'm thinking too little of myself, that I can do more than what I'm currently doing.
Speaker BSo if that had never happened, who knows if I would be where I am in this very moment?
Speaker AWhat do you attribute that state of mind and that outlook to?
Speaker BI just think back to the day I decided I was going to go to cosmetology school.
Speaker BOne of the things that I always do is I write down what I am going to do again, it's in the Bible.
Speaker BWrite it down, make it plain.
Speaker BAnd so one day I was with my best friend.
Speaker BI was like, I'm going to go to cosmetology.
Speaker BSo she was like, okay, do it.
Speaker BAnd at that point, I wanted to move.
Speaker BThe goal was to graduate cosmetology school.
Speaker BAnd, you know, the goal was always to move.
Speaker BIt just was the location.
Speaker BSo that day I just typed up everything, and anytime that I checked something off, I would go back and make sure that I actually did it and did it that way.
Speaker BSo the goal is just to always do the things in which I am doing.
Speaker BBut the main goal with doing what I was doing was making sure that I moved away from Dallas.
Speaker ASo I love that.
Speaker ASo I, I, I, I'm wondering if your experience working through a restaurant in all the diff, all these different, like, positions gave you a, a perspective.
Speaker ABecause, like, I think most people work one or two positions in any company, you know, and it's like for you to, like, Go through all these different ex roles and gives you different perspective.
Speaker ALike, like when I, when I became a salon manager, it didn't take long before I started to understand the complaints of managers and owners about staff.
Speaker AI'm still.
Speaker ABut I still have the same thoughts I had about owners and managers.
Speaker ABut like, I also started to kind of have.
Speaker AMy eyes were open to new things.
Speaker AAnd I'm wondering if that, that was like, that had a lot to do with like, one, your confidence in making a move like that, and two, your ability to actually do something with such little experience in the industry.
Speaker AYou had had some sort of managerial experience.
Speaker AYou know, you've seen a business operation through almost like almost 360, maybe not quite, but like close to it.
Speaker ARight?
Speaker BI would say that part for sure.
Speaker BThe full round.
Speaker BAnd what's so crazy is whenever I was in the positions I was in, I'm so.
Speaker BI don't like the term ocd.
Speaker BI just know how things should be done.
Speaker BAnd so in my mind, even if I'm, say, for instance, when we were out at the networking event this week, in my mind, I'm sitting there, this isn't supposed to be happening this way.
Speaker BBecause if this was happening this way and you were doing what you were supposed to do, we wouldn't be in this situation.
Speaker BSo in every, every place that I'm in, wherever I go, it's not that I'm judging, it's just, okay, if this was taken care of, then this would not happen this way.
Speaker BAnd so I would say every job that I've had, even.
Speaker BSo whenever it comes to the big backlash about, oh, well, hairstylists cost too much and they do this and these policies and this, this and this.
Speaker BEven when I go and get my hair done, I get anxious whenever a client is like five minutes early or even if I'm about to be finished with the client and the client is, I'm like, oh, my gosh, I'm so sorry.
Speaker BAnd then like, Kaylee is good.
Speaker BNo, because I know what it feels like and I don't like that feeling totally.
Speaker ASo it sounds honestly, like, side note, it sounds like you would be an incredible poker player.
Speaker ADo you play poker?
Speaker BI don't even know how to play poker, but thank you.
Speaker ALike, being able to think about all these different possible actions and reactions and like, oh, and then like, being able to, like, work through being like, oh, if I would have done this, then this would have happened.
Speaker AThat would have happened, and then this would have been the result.
Speaker AOr maybe it could have gone this Way.
Speaker AOr maybe could have that, like, kind of navigating all the different scenarios.
Speaker AThat's what a poker player, a good poker player does.
Speaker ASo you might want to think about, you know, getting.
Speaker BWell, now, I still haven't been to a casino, and I'm about to be 30, so I do need to figure that out.
Speaker AYeah, I don't know if I'd do the casino.
Speaker AI would.
Speaker AI think I do, like, a house game for, like, 20 bucks or 50 bucks or something like that just to, like, get your feet wet.
Speaker AAnd then when you realize you're cleaning up, then you can go to the casino.
Speaker BI'm coming in for the full suite.
Speaker AYeah, exactly.
Speaker ATake the house down.
Speaker AOkay, so.
Speaker ASo you're.
Speaker AYou're.
Speaker AYou.
Speaker AYou go to school.
Speaker BYou.
Speaker AYou deal with.
Speaker AYou deal with the COVID You do.
Speaker AYou.
Speaker AYou get into a salon, you learn some stuff.
Speaker AYou have, like, an issue that.
Speaker BThat.
Speaker AThat kind of tells you it's time to go.
Speaker ABut, like, instead of going to another salon, you were like, this is my.
Speaker AMy move right here.
Speaker AAnd.
Speaker AAnd then.
Speaker AOkay, so.
Speaker ASo tell us, did you already have money saved up for.
Speaker ATo open up the.
Speaker ACan you talk about the money situation?
Speaker AMost people that I talk to want to know the money situation.
Speaker BYou know, Robert, if I'm being so honest, this was.
Speaker BHow old was I?
Speaker BI think I either just turned 24, because I started Cosmet at the end of 2018 when I turned 21.
Speaker BI was actually in quite a bit of debt whenever I did that, but I just knew it had to be done.
Speaker BBecause I worked at Armstrong McCall, there were still a lot of things that I was able to get discounted.
Speaker BSo, like, the dryer was able to get discounted.
Speaker BThe steamer.
Speaker BI had already had the steamer because I needed the steamer.
Speaker BAt the other salon that was already 150, that was taken care of.
Speaker BThe suite that I went to, they already had the chair.
Speaker BThey already had the shampoo chair.
Speaker BI remember getting two blue and gold chairs.
Speaker BI went to Marshalls and got, like, a little stand to go underneath a mirror that I also got at Marshalls.
Speaker BAnd then I just kept building up after that.
Speaker BI don't even remember.
Speaker BI feel like maybe I had, like, maybe three people my first week.
Speaker BAnd then we just kept going from there.
Speaker BBut no, no, no money saved.
Speaker BAnd then, let's see.
Speaker BI got my cosmetology instructor license the same week that I opened my salon suite.
Speaker BSo I started teaching the month of April, the very next month.
Speaker BSo I was a cosmetology instructor from April.
Speaker BOf 2021 up until February of 2022.
Speaker BAnd again, something weird happened.
Speaker BI'm not the, when I tell you this, I'm not the problem.
Speaker BI was teaching.
Speaker BIt's just every time, every time you ask me a question and I tell you something, you're going to be like, okay, what?
Speaker BSo we get To February of 2022, I'm in therapy, and I'm like, you know, I can't keep working these two jobs.
Speaker BThis is too much for me.
Speaker BAnd my therapist was like, you know, Kaylee, you should go talk to your boss.
Speaker BI go talk to my boss.
Speaker BShe was like, okay, Kayle, cool.
Speaker BSo matter of fact, Thursday can be your last day.
Speaker BThis was Tuesday.
Speaker BI tried to give her an eight week notice because the very next week I was about to fly out to Atlanta for an entire week to go and learn extensions, color and what I learned tape and extensions, micro extensions and color.
Speaker BAnd I was like, wait, hold on.
Speaker BI didn't say I wanted to quit this week.
Speaker BI gave you an eight week notice.
Speaker BSo that's because, you know, it's in like six weeks in increments for school.
Speaker BAnd I was just over the face too.
Speaker BSo I was teaching color at the time.
Speaker BAnd she was like, no, can you focus on your business?
Speaker BLike two days can be your last day.
Speaker BAnd I was like, I don't know how I'm gonna pay the bills, right?
Speaker BAnd I ended up getting a business grant.
Speaker AWhere'd you get the business grant from?
Speaker BThrough my accountant.
Speaker BI don't know what exactly he did, but I ended up getting like over $15,000.
Speaker A15,000?
Speaker AWas it Covid related?
Speaker BI think it was, I don't know.
Speaker BThis was a new account.
Speaker BIt wasn't any scams, I promise.
Speaker BBut he like me and was like, yeah.
Speaker BSo you actually started your business during COVID Yeah, I'm gonna get this taken care of.
Speaker BIt was over $15,000.
Speaker BI went and ironically, I come back from Atlanta the very next week and boom, your, your, your stuff is ready because I've been waiting on it.
Speaker BAnd after that, yeah, that grant again, I wasn't good with money, so that grant was gone pretty fast.
Speaker BBut I just worked for myself after that.
Speaker BAnd anytime that I would try to get another job, I'd be like, okay, I'm gonna go back to teaching so I can stacking and pay off debt.
Speaker BI'mma go.
Speaker BAnd I'm a serve table so I can pay off debt.
Speaker BEvery single time something would happen, it'd be like, no, I didn't tell you to do that.
Speaker BDo what I told you to do.
Speaker BThat's why stuff keeps not working out.
Speaker BAnd.
Speaker BYeah.
Speaker ASo at what point in time, how long did it take you to build up your clientele where you were making enough money to start paying down your debt and kind of living a little bit, a little more comfortable life?
Speaker BThe thing about it, Robert, was I was still getting into debt to try to pay off the debt.
Speaker BI did not realize how bad my debt was until a financial advisor sat on the phone with me for an hour and was like, I want you to add up your interest rates across all of your cards.
Speaker BI was like, okay.
Speaker BAnd when I did it, I sound out in the five cards I had, I was paying 100% interest each month across all of the cards.
Speaker BSo I got to a point, I was like, you can't keep spending on the cards.
Speaker BPut the cards up.
Speaker BBut I will say a pivotal point in my life was last year, May of 2024.
Speaker BThings were still going great with business.
Speaker BI was still working for myself, but I dec. Decided to move back in with my family.
Speaker BAnd I said that the next time that I moved, I would be moving out of Texas.
Speaker BI sold my furniture.
Speaker BI closed down my salon suite, and I just started saving money and paying stuff off.
Speaker BPaying stuff off like crazy.
Speaker BAnd we're almost done.
Speaker ASo.
Speaker AWait, wait, you.
Speaker ASo I think I might have missed something.
Speaker ASo you moved in at home.
Speaker AYou closed your salon suite.
Speaker ADid you stop doing hair?
Speaker BNo, I kept doing.
Speaker ASo you went.
Speaker BI briefly worked at another, like an actual salon setting, and this was my first time actually, like, having to do that.
Speaker BI was able to lower my expenses because I didn't have to buy certain things anymore.
Speaker BBooth rent was cheaper.
Speaker BI think I was paying 280 and I dropped down to 225.
Speaker AGotcha.
Speaker ASo, okay, so you went.
Speaker AWait, 280 to 225.
Speaker ABut was it a boot?
Speaker AIt said it was a booth rental, not a commission.
Speaker BYes.
Speaker AOkay, so.
Speaker ASo you.
Speaker AYou go out on your own.
Speaker AYou.
Speaker AYou're building your business.
Speaker ABut, you know, unfortunately, the management of money was setting you back.
Speaker AAnd when you realize that you were.
Speaker AYou were.
Speaker AWhen you started to understand your money better, you decided to make some hard decisions.
Speaker ABut sounds like they might have been smart decisions to cut down your costs.
Speaker ACutting out rent and by moving home and then lowering your business rent by going into a booth.
Speaker AIs that right?
Speaker AAnd I got that all.
Speaker AYeah.
Speaker AOkay.
Speaker BYes.
Speaker AOkay, cool.
Speaker ASo then you're at a salon or at, you know, you're renting a Booth out of salon in a salon space.
Speaker AAnd you and is that when the money situation started getting better?
Speaker BI would say so, yes.
Speaker BBecause I put myself in a position to where I wasn't using my cards anymore.
Speaker BI put myself in a position like, okay, so yeah, we're making money, but we also need to like pay this stuff off.
Speaker BSo I still have like videos that I made.
Speaker BI'm sitting next to my mom cutting up one of my MXs because I'm like, I paid off today.
Speaker BShe was like, and don't get back into debt.
Speaker BI'm not doing that again.
Speaker BSo now today, do I still have debt to pay off?
Speaker BYes.
Speaker BBut I am back in the high seven hundreds now.
Speaker ANice.
Speaker BGood to see you.
Speaker AWow, nice.
Speaker BLast month I was approved for an AMEX platinum.
Speaker BSo that is thing for me.
Speaker BAnd now every month we pay the full balance off.
Speaker BWe don't wait.
Speaker BWe don't wait.
Speaker ATotally.
Speaker AI think that this, I mean, I mean we haven't even gotten to the part that I wanted to talk about, but this so far, I feel like we could stop now because this is a great lesson that I think a lot of most people need to hear is you can kind of like, you can kind of be doing things that you, you feel good about and you feel like you're being successful.
Speaker ABut you know, if we're not, if we don't have our money, right, or at least our mind on the money and understand what's happening, it can kind of just set us back in a way where then we got to make some like tough decisions.
Speaker AAnd a lot of folks, you know, they're, they don't want to have to make those tough decisions.
Speaker AAnd so I think that, you know, just all the things, you know, something else that you just kind of like slipped in there that I thought, I think I want to make sure I bring attention to the audience is you mentioned that you had an accountant.
Speaker AYou weren't trying to do your stuff yourself and your accountant is responsible for giving you a fifteen thousand dollar Runway.
Speaker AAnd then, and, and then, which sounds like it was a very good reprieve and the at the moment.
Speaker AAnd then you also said that a financial advisor sat down with you and talked to you about money and helped get you on the right path.
Speaker ASo like, so like, yeah, you were realizing things, but you also had some, like, some experts, some professionals that knew what they were doing to help you navigate the early days of your, of your career and your, your entrepreneurial journey.
Speaker BI definitely say those were very eye opening because I would Hate getting to the end of the year and, like, looking at the reports like, where is all of the money you're telling me I've made?
Speaker BI don't see it anywhere.
Speaker BI don't have it.
Speaker BSomebody's lying about the amount of money that I made because it's not showing.
Speaker BBut, yeah, it's.
Speaker BIt's better now at the moment that I am in.
Speaker BRobert, with so crazy.
Speaker BI'd say, of course, I love when New Year's happen, But in my 20s, I definitely have to say that the age of 28 has completely changed the trajectory of how my life will be, because not only was I able to get out of debt and finally make the dream of moving across the country a thing, but also, like, I've never saved the amount of money that I have saved in my life and been to the point where, like, no, like, you have it, but don't touch it.
Speaker BLike, even since moving here, God is so good.
Speaker BI have not had to dig into my savings account to pay for anything.
Speaker BLike, once I started, I first started going to work here August 8th.
Speaker AOkay.
Speaker AAnd for, you know, for anybody that's listening to this later down the road, it is October 17th.
Speaker AAnd you.
Speaker ASo you've been here three months.
Speaker BI moved in July 11th, and I'd be off work for a month.
Speaker BMy last day of work in Texas was June 28th.
Speaker BI started work August 8th, and even between then and now, I've gone on, I think, three or four vacations.
Speaker BAnd next week I will.
Speaker BI stay on a plane.
Speaker BRobert.
Speaker BBut next week, like, literally, I think on Tuesday, I will hit my hundredth appointment since working on, on August 8th.
Speaker AThat's awesome.
Speaker AOkay.
Speaker ASo that kind of is a beautiful segue into.
Speaker ASo, like, all of this stuff happened, and, and then you, you, you decide you're going to move here, and then, and then you get here and you're, you got, you got clients, like, and so, like, it sounds like.
Speaker AAnd are you doing.
Speaker AAre you having.
Speaker AIs your business more robust here than it was back home or.
Speaker ANo, not yet.
Speaker BSeeing some crazy stuff happening right now, Robert.
Speaker BThis month, by the time that September.
Speaker BNo, we're not in September anymore.
Speaker BBy the time October closes, this will be the busiest month of my career.
Speaker ANice.
Speaker ACongratulations.
Speaker BLiterally 20, 25 each month I'm like, hey, you did better than last month.
Speaker BYou did better than the month before.
Speaker BAnd then I use glass.
Speaker BGenius.
Speaker BAnd it's showing me, like, the projected revenue to come in, and I'm like, wow.
Speaker BAnd if you hadn't have moved, this wouldn't have happened.
Speaker ATotally.
Speaker ASo when you decided to move, I mean, tell us a little bit about, like, what.
Speaker AHow were you able to.
Speaker ATo have clients in a waiting list before you even got got here?
Speaker BSo in January, I went on sabbatical to Arizona, and I wrote down that I was moving in April.
Speaker BI got to talking to ChatGPT.
Speaker BI'm like, hey, give me the best places to move for natural hair and color.
Speaker BYou know what I do?
Speaker BYou know what I specialize in?
Speaker BThey gave me a list, and then I went from there.
Speaker BSo I booked a trip to D.C. in April and I met Savannah Hicks.
Speaker BShout out to Savannah.
Speaker BShe's one of my besties now.
Speaker BShe had actually we met on TikTok and she was saying how she was about to move.
Speaker BI was like, oh, we need to meet each other.
Speaker BSo we met, hung out with her.
Speaker BThat same week, I hung out with some friends and I was talking to them about moving, and I was thinking in my mind while I was sitting with them, I was like, dang, God, like, I'm scared.
Speaker BAm I really about to do this?
Speaker BAnd my friend turns to me and was like, kaylee, don't be scared.
Speaker BI was like, this is weird.
Speaker BOkay.
Speaker BSo I go through the trip, do all the apartment tours, and then I came back home and what I think maybe April 28th.
Speaker BI'm talking to chat.
Speaker BGBT.
Speaker BI'm like, chat.
Speaker BShould I change my stuff?
Speaker BChad's like, yeah, do it.
Speaker BLet's get it together.
Speaker BSo I stayed up till 12 o' clock in the morning, and I'm like, okay, I'm no longer Dallas natural hair specialist.
Speaker BI'm DMV Natural Hair Color extensions.
Speaker BI switched up on Instagram, on Tick Tock and changed all of my hashtags, all of my locations.
Speaker BI made the wait list, and I think within two days, someone added themselves to the weight list.
Speaker BI'm like, that was fast.
Speaker BAnd then every day, ding, you have an added weight list.
Speaker BDing.
Speaker BYou have an added weightlist.
Speaker BI'm like, oh, I can't change my mind.
Speaker BThis is some real crazy stuff going on right now.
Speaker BAnd it just kept dating, kept dinging.
Speaker BPeople were DMing me.
Speaker BYeah.
Speaker BSo, like, when do you move?
Speaker BI need to come to you.
Speaker BAnd I started posting back, but I still struggle with being consistent.
Speaker BAnd I.
Speaker AThat is actually a question.
Speaker ASo, like, were you posting about this experience this whole time?
Speaker AThe whole time?
Speaker BNot necessarily.
Speaker BI would, because I'm real big about people saying negative things or trying to talk you out of doing things.
Speaker BAnd so I would say, Certain things.
Speaker BAnd it'd be like, well, Kelly, what about your clients?
Speaker BOr what about God told me to do that?
Speaker BSo I can't really focus on that right now.
Speaker BSo.
Speaker BNo.
Speaker BSo whenever I changed it, my friends in Texas were like, hey, can we.
Speaker BOh, you changed the name?
Speaker BYou're.
Speaker BOh, I'm serious, pals.
Speaker BI'm very serious.
Speaker BAnd so I had to come back in May because I actually didn't.
Speaker BAn interview.
Speaker BI did a couple of interviews at some other salons.
Speaker BAll the interviews were very nice, but I just knew when I talked to my mom and a couple of my clients and I ran through, like, all of the things I was told, they were like, did you decide to move a thousand miles from home to go and work for someone else?
Speaker BNo, I guess you're right.
Speaker BI didn't.
Speaker BBut I was scared.
Speaker BI was like, but y' all like to get a salon suite in a brand new city to go off of a list of people who don't have an appointment with you yet.
Speaker BIt's crazy.
Speaker BI agree.
Speaker BCrazy.
Speaker BI didn't know any of those women.
Speaker BI didn't know if they were actually gonna book.
Speaker BAnd when I tell you the next part of this story, you're gonna be like, kaylee, what?
Speaker BSo I have all the interviews and I call and I find out Washington, D.C. only has one salon suite in the entire district.
Speaker BI'm like, okay, cool.
Speaker BWell, let's reach out, because it's only one.
Speaker BIt stays booked.
Speaker BWhen I called them, I was number five on the list two days before I moved to Washington, D.C. again, I don't have a place to work.
Speaker BThese people, they just know I'm coming.
Speaker BI see this girl saying she's moving, but the address looks similar.
Speaker BI call the place and I'm like, hey, just wanted to see what number I am.
Speaker BThey're like, actually, Kaylee, you're number one on the list to be able to get a spot in the suites.
Speaker BGod, you're crazy.
Speaker ASo crazy insane.
Speaker AMy goodness.
Speaker AI mean, it definitely sounds like definitely God is looking out for you.
Speaker AIt sounds like you've.
Speaker AAnd you've been.
Speaker AYou're listening.
Speaker AI think that's the big.
Speaker AThe big piece is like, you're not.
Speaker AYou're not fighting it and trying to make it your own, your own path.
Speaker BBut also, Robert, I had 40 people on this wait list by the time that I moved.
Speaker BNone of them booked.
Speaker AOh, geez, hold up.
Speaker BOkay, I told you that with the spin this.
Speaker AOh, wait a minute.
Speaker AHold on.
Speaker ASo not ever.
Speaker ADid you ever see, like, some of.
Speaker BThem have definitely came.
Speaker BBut like, I send out the blast to everybody and I'm like, hey y', all, I'm here.
Speaker BAnd so I sent out an email.
Speaker BI'm like, okay, cool.
Speaker BLike, my phone's about to start dinging.
Speaker BNothing.
Speaker BI'm like, okay, Kaylee, let's just wait.
Speaker BI'm gonna send a text blast.
Speaker BNothing.
Speaker BSo then I'm like, okay, maybe I need to text them individually.
Speaker BA couple of people started dinging in.
Speaker BI'm like, okay, cool.
Speaker BSo I'm like, all right, Kelly, you gotta get back to posting.
Speaker BSo I make a post on threads.
Speaker BJust like, okay, let's see what it'll do.
Speaker BIt goes viral.
Speaker BSo that 40 person wait list turns into 70 plus people by the time I shut the waitlist.
Speaker AWhat was the thread?
Speaker BIt was.
Speaker BI'll actually pull it up.
Speaker BIt was me posting a copper that I did.
Speaker BAnd every time I post a copper, it does really good on social media.
Speaker BBut I posted saying, hi guys, my name is Kaylee.
Speaker BI just moved to Washington D.C. i specialize in natural hair and color and I would love to have you.
Speaker BAnd then I go to sleep, I think, and when I wake up, phone says, you have.
Speaker BYou have this many extra followers on threads.
Speaker BYou have this many extra followers on Tick Tock Instagram.
Speaker BBut now the thread has over 2.5000 likes on it and it's been like reshared and sent around and stuff.
Speaker AAnd so yeah, so what do you.
Speaker ASo like, how often do you post on social media?
Speaker BIt really depends, Robert.
Speaker BI'm really trying to make myself get to a point where I learned least.
Speaker BLike post one to two times a day because it does make a difference.
Speaker BInstagram is kind of finicky because if you've gone a long time without posting on Instagram, Instagram is going to be like, you gonna work for it, come get it.
Speaker BThen you've been off work a little too long, baby.
Speaker BDon't just think you about to come back and we in here.
Speaker BSo Instagram, we're still playing with that TikTok.
Speaker BA lot of clients come from Tik Tok.
Speaker BSo I try to like really forced through TikTok.
Speaker BThreads is a game changer.
Speaker BSo recently I've been posting just about every day on threads.
Speaker BAnd then in October I made a content board and I was supposed to post every day, but I didn't.
Speaker BSo now I have to like speed up to backtrack on what I've missed.
Speaker BBut I'd say I'm averaging one post per day on Each platform.
Speaker AAnd, like, what type of, like, advice do you have for anybody who's listening to your story, who's feeling like they would love to figure out how to, like, maybe recreate some of the experiences that you had with driving customer traffic into their business?
Speaker ALike, something you can say something like, philosophical or spiritual, But I also want you to say something concrete that someone can actually turn around and use today.
Speaker BOkay, I'll say two things.
Speaker BDefinitely talk to God.
Speaker BBecause if I hadn't have talked to God and really trusted the process, I would not be here.
Speaker BThere would be times where I would be driving to work crying like, God, are you really about to have me do this?
Speaker BAnd it was like, yeah, I see a sign, but okay, I still have to go.
Speaker BAnd then as far as the other part, I would say mainly, what separates you from the next person.
Speaker BSo even while we were at the network event last week, we were talking about pricing.
Speaker BI said how much I charged, and they were like, what?
Speaker AYeah, I remember that.
Speaker BI was like, yeah, but the price adds up, all of the things that go into it.
Speaker BI mean, my new client appointment takes three to three and a half hours because we're going over education, we're going over what to do, what not to do, what we are going to do.
Speaker BThe detox, the protein, moisture, strength, that all of the things, it is well worth the price.
Speaker BAnd I will say that every time I have someone come in, I ask them, you know, what made you book with me?
Speaker BWhat made you trust me?
Speaker BOut of all of the people, they were like, by the energy and vibe that you give off, I feel like we are friends already.
Speaker BAnd because of all of the things that you say, a lot of times the things that I think are, like, just common sense or like, everybody should know.
Speaker BThey'll say, oh, I've never had anyone tell me this before.
Speaker BWomen come in and they're balding already.
Speaker BAnd I'm like, no one ever showed you this.
Speaker BI didn't even know that that area was there.
Speaker ASo you have a.
Speaker ALike, I love your.
Speaker AYour energy and your vibe and the way you talk and, like, communicate and.
Speaker AAnd I'm assuming that you're like, you're doing.
Speaker AYou're.
Speaker AWhen you're talking on.
Speaker AOn your post, you do you talk to the customer on the PO in your posts?
Speaker AYes, I just post, like, hair.
Speaker ALike, you're, like, you're showing your personality.
Speaker BI will say that has made a big difference when it comes to posting, because I know I could post a really good hair and it's doing Good.
Speaker BBut when TikTok.
Speaker BI don't know.
Speaker BThe people love my voice when they hear me talking and they see me talking to someone, they're like, oh, wait, I like you.
Speaker BI want to look with you.
Speaker BI want to have the same conversation that you have where we meet me.
Speaker BThe one video I just posted, it did really good.
Speaker BAnd people are saving.
Speaker BI'm talking to the client, and I'm like, why did you book with me?
Speaker BWhat made you choose me?
Speaker BShe was like, your vibe, your hair.
Speaker BI feel like we're sisters already.
Speaker BAnd I just knew that you were going to give me what I needed.
Speaker ATotally.
Speaker AYeah.
Speaker AYeah.
Speaker ABecause, like, I mean, I'm having a great time talking to you.
Speaker AWe're laughing, you're telling stories.
Speaker ALike.
Speaker AYeah.
Speaker AI mean, you.
Speaker BIf.
Speaker AIf this is.
Speaker AIf.
Speaker AIf this is the energy that you're bringing, I can totally see that people are.
Speaker AAre being attracted to you to.
Speaker AWant to.
Speaker AWant to come in and see you.
Speaker AYeah.
Speaker AI mean, I sincerely thank you.
Speaker ASo.
Speaker ASo.
Speaker AOkay.
Speaker ASo I. I feel like.
Speaker AI mean, we're kind of at our time.
Speaker AActually, we're three minutes over.
Speaker ASo I want to.
Speaker AI want to be respectful and wrap this up.
Speaker AAnd I feel like we could keep talking.
Speaker AI feel like there's a couple of offshoots that.
Speaker AConversations that I wanted to have, but I didn't want to derail the conversation.
Speaker ASo I'd love to have you back in the future and.
Speaker ABut until then, to wrap it up and sign off, are there any last things you'd like to say, Words of wisdom, experience, or advice to anybody that's out there?
Speaker ALike maybe the new person that is getting started, or a person thinking about moving, or maybe even the.
Speaker AThe person who's having a tough go at getting customers to come into their suite.
Speaker BPost that damn content.
Speaker BPost it.
Speaker BIt doesn't matter about the editing.
Speaker BIt doesn't matter about the times or which one, or you just got to post it.
Speaker BAnd I would say, content has definitely changed my life.
Speaker BI definitely changed my life.
Speaker BI actually just got my first pay partnership a few weeks ago.
Speaker ASweet.
Speaker AWhat's the paid partnership?
Speaker BIt was with Read the Tease.
Speaker BThey sent me that Kevin Murphy package, so I had to shoot the content.
Speaker BSo it felt really good to be like, wait, I don't have to do none.
Speaker BAll I gotta do is just post a video.
Speaker AThat's awesome.
Speaker BWho's in the product?
Speaker BSign me up.
Speaker BI want all of that.
Speaker AThat's awesome.
Speaker AThat's awesome.
Speaker AI mean, you got the personality.
Speaker AIt sounds like people like your work.
Speaker AAnd so I. I mean, that those are the two most important pieces of this puzzle.
Speaker ASo that, you know, everything kind of makes a lot of sense and attracts.
Speaker AAnd I think that's really good advice.
Speaker AJust, like, get the content out there.
Speaker AAnd I. I mean, I. I'll.
Speaker AI'll add something onto it if you're okay with it.
Speaker ANot only post it, get it out there, but also, like, show who you are.
Speaker ALike, show yourself, because people are attracted to you.
Speaker ANot just your.
Speaker AThe hair that you do.
Speaker BAnd a lot of times, people will choose you based off of you.
Speaker BLike, everybody can do hair in their mind, but say, for instance, I can be terrible at what I do, but because of who I am, they're like, oh, my gosh, no, I want to be.
Speaker BI want you to be my hair stylist.
Speaker BSo I feel like if you're amazing at what you do and you're an amazing person, it just goes hand in hand.
Speaker ATotally.
Speaker AAwesome.
Speaker AWell, how can people find you?
Speaker BYou can find me@lovekaylenicole.com and love Kayleenicole on all social platforms.
Speaker AAwesome.
Speaker AAnd then that'll be in the description below.
Speaker AThank you so much for taking the time to share your story.
Speaker AIt was really was a pleasure, and I look forward to chatting with you again in the future and seeing you again soon.
Speaker BThank you, Robin.
Speaker BBye, guys.
Speaker AAll right, bye.
Speaker BBye.