One of the things is talking about this idea of a journey of change, of story, of
Speaker:change, I would say that we're calling, uh, that Laurence and I have been like
Speaker:playing with in terms of the work we're trying to do generally, but in particular
Speaker:our Vision 2020 program of which, uh, Serena was a part of in, uh, tribe four.
Speaker:And linking that as well to her own story and her own journey, uh, her,
Speaker:um, things that she wants to create.
Speaker:Uh, and what I was talking to Serena about before was, you know, for us
Speaker:it's very much around what is the story of change that we are experiencing?
Speaker:How do we make sense of it?
Speaker:How do we tell it in a way that gives us clarity, but then how do
Speaker:we see the gold and the value in it that we can offer to others?
Speaker:And that for me is one of the themes I think we'll try, I hope
Speaker:to explore, but I'm happy to go in all sorts of directions.
Speaker:But before, uh, we've already gone deep, before we go deeper, uh, Serena
Speaker:I'd like you to just share a bit about, yeah, a bit about what you do at the
Speaker:moment maybe, and then talk a little bit about the part of the, the, the, the
Speaker:journey that you've been on, uh, 'cause it, it is been a bit of a rocky one.
Speaker:Yes.
Speaker:Uh, so my name is Serena, I'm Italian, uh, and, um, I am an HR professional
Speaker:that decided to start a podcast that is called I'm Back, to have conversation with
Speaker:people that are coming back to work after a life changing experience, positive like
Speaker:a maternity or negative like an illness.
Speaker:It's always hard, I think, to return to work and to restart,
Speaker:to work after something that is happening, uh, in your life.
Speaker:And I think it's also, uh, a question for me about what kind of environment
Speaker:we want to have in the workplace.
Speaker:Uh, and often if we think about our workplaces, the environment
Speaker:is not welcoming at all.
Speaker:Uh, it's so hard to give people space.
Speaker:It's so hard to give people time.
Speaker:Um, it's hard to give people understanding about what, what was happening.
Speaker:And of course we have the legal aspect of that, but it's a tricky one because
Speaker:the law is saying to everyone, like, I'm speaking for Italy, um, if you are
Speaker:losing someone really dear to your family, a loved one, you have only three days
Speaker:and then you need to come back to work.
Speaker:And this is so painful because how can you go back to work after
Speaker:three days when you are grieving?
Speaker:It doesn't make any sense.
Speaker:If you are going to a maternity in Italy, you have six months, but okay,
Speaker:is it six months or good for everyone?
Speaker:Uh, the answer of course is not.
Speaker:If you are a dad, you have only seven days.
Speaker:Like saying that if you are a dad, it's not so important to enjoy or to experience
Speaker:your, uh, your new role as a father.
Speaker:So there is this tension that I see between what is prescribed
Speaker:by law that is more or less accepted by the work basis with.
Speaker:A lot of discrimination, unfortunately, also linked to that, and the disconnection
Speaker:with, uh, what are our conscious or unconscious needs and, and this
Speaker:tension often from my experience, can cause only more and more pain.
Speaker:And also having, I would like to have conversation with people about how
Speaker:can we create together a welcoming environment at work for everyone.
Speaker:And the reason why this is so dear to my heart, it's uh, for two reasons.
Speaker:The first one is that I was born with a disability.
Speaker:So, I know the impact of being heal, sick, going through hospitals.
Speaker:And the impact that lies on the families and these kind of things.
Speaker:And I know that since my childhood.
Speaker:And also because, uh, seven years ago I had a bad accident at work.
Speaker:And so it was super, super hard for me, the coming back to work, because
Speaker:I was not the same person anymore.
Speaker:I was not the same professional anymore.
Speaker:And I was really lost and I was feeling alone, and I don't
Speaker:want anyone to feel the same.
Speaker:So even if it took me seven years to create the podcast, I think I'm
Speaker:creating this podcast and I'm doing this podcast, yes, for people that are
Speaker:struggling right now, but also as a part of my personal healing process.
Speaker:And also to say to the Serena I was, you are not alone.
Speaker:You are, uh, not lost.
Speaker:Uh, there is another way, there is a better way that we can explore together.
Speaker:And again, it's um, let's say a conversation that I am having with a lot
Speaker:of people, but it's also a conversation that I'm having with my previous self.
Speaker:When I had my accident, I had to um, do a lot of surgeries.
Speaker:And I was so scared to say to my manager, uh, I need to do ano another
Speaker:surgery and I need to be out for two weeks, that I started to postpone
Speaker:all my surgeries, causing a lot of pain, uh, emotional and physical pain
Speaker:because I didn't know how to ask.
Speaker:I didn't know how to share.
Speaker:I didn't know how to be open about, it's not the three days at the hospital.
Speaker:I need more.
Speaker:Uh, and this is why I'm doing this podcast and, and also why I
Speaker:decided to put the title I'm Back.
Speaker:Because for me it's a reflection about when you have the power to decide
Speaker:when you are back and you can decide when you want to say, I'm back now.
Speaker:I'm really back.
Speaker:I'm here now.
Speaker:It's not something that is related to society or this kind of things.
Speaker:I am in awe of the clarity with which, uh, you're expressing your work and the,
Speaker:the challenges you're trying to tackle.
Speaker:Today we were running an event called Ideas Cafe, and the theme was this idea
Speaker:of creating content before you're ready.
Speaker:And I floated this idea of, uh, rather than having the answers and telling
Speaker:people what to do, how can you frame what you create within a question?
Speaker:Because it's a question you wanna answer for yourself, as well as it feels
Speaker:like in your case, at least, there's a systemic question and it becomes more
Speaker:of an invitation to a conversation as opposed to a stick to hit people over
Speaker:the head with for doing wrong things and what that means in terms of an energy.
Speaker:Yes.
Speaker:This is really resonating with me because actually I, when I started, I really
Speaker:didn't know, uh, what I was trying to do.
Speaker:I remember really well the first call with Laurence.
Speaker:When, uh, I was thinking to join the tribe, and Laurence asked me, what
Speaker:is your product and what do you want to create and what is your idea?
Speaker:And I said to Laurence, I don't know.
Speaker:I don't know why I want to join this tribe.
Speaker:I don't know why it's resonating.
Speaker:I'm really lost.
Speaker:I, I really don't know.
Speaker:Can I join anyway?
Speaker:And Laurence said yes, and I'm really grateful for that.
Speaker:But for me, it was, uh, an important passage because to be honest, I felt
Speaker:that something was emerging, but I was really not able to tackle anything about
Speaker:it and, um, have the opportunity to have the space time and the support to really
Speaker:nourish the little seed that were, that was really down in the soils and almost
Speaker:not visible, made the difference for me.
Speaker:And also why the idea of the podcast?
Speaker:It's also a funny story because, uh, I'm really an introvert.
Speaker:I don't like to, to be really visible or, or to share my voice.
Speaker:I, I really despise that.
Speaker:Uh, and at the same time, why the podcast that is doing the opposite?
Speaker:And it's a funny story because one of, our friends of the tribe,
Speaker:Nirish, was creating a podcast.
Speaker:And so when, uh, he started to share his journey, I said, okay, I'm
Speaker:going to do a podcast too, without knowing more or less anything about
Speaker:podcasting and, and this kind of thing.
Speaker:So for me, it was really being connected with what were emerging and
Speaker:really be connected with intuitions that didn't make any sense to me, and
Speaker:seek the support because, um, without the support, without the, again, the
Speaker:welcoming and safe environment, for me it's impossible to create anything.
Speaker:And at the same time, it was a journey of change for me and transformation
Speaker:because I started from, uh, not only a question mark, but uh, a question
Speaker:mark on why I want to do this.
Speaker:And, uh, and now I'm, I'm more clear on why and what I want to do.
Speaker:I could just listen to Serena all day, I think.
Speaker:There's a reason why you are, I don't know, maybe you're naturally drawn to
Speaker:using your voice, but you just have, like Carla said, such a way with words and,
Speaker:uh, a serenity, pardon the pun about you.
Speaker:Um, and so much gravitas because of the experiences that you've been through.
Speaker:Um, and I think that's why I was drawn to you when we first had
Speaker:that conversation was, I dunno.
Speaker:Some, there's just a, sometimes there's a, a reason why someone wants to
Speaker:connect with you and there's a, a reason that you can't put your finger on.
Speaker:Maybe there's not even a question like yeah, like Carla said.
Speaker:But there's a, a feeling more than anything of there's
Speaker:something here to explore.
Speaker:Um, and I'm just glad that you followed that curiosity and trusted
Speaker:us really, because I think a lot of this is about trust you trusting
Speaker:in us, you trusting in your ideas.
Speaker:You trusting in Mark who helped you with the podcast.
Speaker:Yeah.
Speaker:Mark is amazing.
Speaker:but I think more than anything, trusting in your own innate
Speaker:wisdom to, to put this out there.
Speaker:I think a lot of people we meet, even people we spoke to this morning,
Speaker:really struggle with that inner critic.
Speaker:And so even Mark said, the fact that you just go off and.
Speaker:Put these episodes together and he does all the magic.
Speaker:You know, a lot of it's down to you and your drive and your willingness
Speaker:to, or commitment to this cause.
Speaker:So yeah, it's, um, it's what the world needs and it needs more of it.
Speaker:I'm taken by your analogy of the seed.
Speaker:And it made me think about just our work at the Happy Startup
Speaker:School in a broader sense.
Speaker:And I remember someone describing, I think Laurence, you said someone described
Speaker:at least one of our retreats as a Startup decelera tor not an accelerator.
Speaker:And I just wanted to work on that for now, because when we started
Speaker:our community, when we started in businesses, particularly in the Startup
Speaker:world, it was about accelerator.
Speaker:It's like, have an idea and just scale it as soon as you can, before
Speaker:you are really even clear whether that was the right idea for you.
Speaker:And I think, you know, Laurence had been to many Startup weekends
Speaker:and seeing just ideas die.
Speaker:A you know, the, the classic thing is, um, building something that nobody wants.
Speaker:But I think the hidden message for me was building something that you don't
Speaker:want, that no one really tackled.
Speaker:One of the things that we are really curious about at the Happy Startup School
Speaker:is this idea of product founder fit.
Speaker:What is it that's mine to build?
Speaker:Not necessarily what's the opportunity that I can exploit in the market?
Speaker:And that question is not something that you can force.
Speaker:Or the answer to that I don't think is something you can force.
Speaker:It's something that I, I think takes ,and using your analogy back to the
Speaker:analogy, there's this seed deep in the soil, you have no idea what it's gonna
Speaker:turn into, what it's gonna grow into.
Speaker:You either try and force it into becoming an oak tree or you nurture it and let it
Speaker:grow and then work with what you've got.
Speaker:And this whole thing about this is, this is a seed that's been in there for seven
Speaker:years, just needed the right environment and the right water and the right time.
Speaker:I think that's the other thing, the thing about the accelerator
Speaker:is like, has to be done yesterday.
Speaker:We need to move fast.
Speaker:As opposed to actually this is the right time.
Speaker:And one of the things that I found with, a love about your story.
Speaker:Because it's, there's something that's really intrinsic to you, that's embedded
Speaker:in, I'm Back, that has its time right now for us as a business, the Happy,
Speaker:Startup, School and I, I, I'm also gonna extrapolate to people who do help
Speaker:others, it isn't, we can't force people to change when we want them to change.
Speaker:We just have to be there talking about what we do.
Speaker:So when, then they're, when they're ready, they know where to go.
Speaker:And I feel like you being able to tell your story now when you are
Speaker:ready is now giving people a place to go when they're ready to start
Speaker:trying to tackle this question.
Speaker:For me, time is really essential.
Speaker:And I, um, love what you are saying about the startups.
Speaker:Uh, I worked in startups and we need to grow faster.
Speaker:We need to go full speed.
Speaker:We need to have everything ready tomorrow.
Speaker:I don't know if it's really sustainable, and I don't know if it's right for me.
Speaker:That it's the most important part actually.
Speaker:Because I don't want to grow fast.
Speaker:I don't want to go full speed.
Speaker:I don't want to.
Speaker:have the success, like we are imagining success.
Speaker:I want to be, to create a space that maybe it's a small space, but is
Speaker:a space for people that needs that space, when they need that space.
Speaker:I don't want to have like a podcast with, uh, 1 billion downloads.
Speaker:Um, I want to create a podcast that really is resonating with maybe only one person,
Speaker:but at the RI right time for that person.
Speaker:Because I, when we say, oh, we want the startups that can create an
Speaker:impact, what do we mean by that?
Speaker:And for me, it's really related to, we are not God.
Speaker:Meaning that we, uh, don't need to, uh, put ourself in the savior ca character
Speaker:and saying, I'm going to give you what you need and, uh, you will change your,
Speaker:transform yourself because I'm here.
Speaker:I want to have another, uh.
Speaker:Perspective on this that is saying, I, I believe in you.
Speaker:I know that you can do it.
Speaker:I know that you are already in this transformational journey.
Speaker:I know that it can be tough.
Speaker:Let me be there with you, with you, not because I'm better, not because
Speaker:I'm worth be, be with you to really do part of this journey together.
Speaker:And it doesn't mean that we need to do all the journey together,
Speaker:but let's create an occasion to meet ourself and have meaningful
Speaker:conversation, meaningful connection.
Speaker:And really, I want to say to people that I see their pain.
Speaker:I see their fragilities, but I see also their wonder and their light and that
Speaker:they're able to do it, even if it's, they're still in, in the mess right now.
Speaker:And this is more important for me.
Speaker:There is a quote from Voltaire that, uh, said, um, we need
Speaker:to cultivate our own garden.
Speaker:And for me, what I'm trying to do is the same, because I'm trying to cultivate
Speaker:my own garden that is myself and what I need and my healing process, but I
Speaker:want also to give people, um, the space to say, okay, what is your garden?
Speaker:Maybe it's a small one.
Speaker:Maybe you just have one, one plant and, but it's a starting point and let's
Speaker:cultivate together this, this garden.
Speaker:And maybe it'll take like 10 years time and maybe it'll take two days.
Speaker:Um..
Speaker:I love clarity with which you express yourself and, um, the way you're
Speaker:talking about the patience around it, because it isn't about getting
Speaker:somewhere, it's about being here.
Speaker:I like the idea of just creating this space and being with people.
Speaker:Um, you also talked about you don't need a billion people to be downloading
Speaker:your podcast, though I would argue that wouldn't be a bad thing either.
Speaker:Um, but it did remind me and I just wanted to just like, 'cause I think this
Speaker:is an interesting point of connection.
Speaker:Like you, you, you're talking about here of in a very humble way, your work.
Speaker:But I wanted to connect it to, uh, people who are doing larger things,
Speaker:but I think have the same sentiment.
Speaker:I've been listening to a podcast with Sam Harris and Leo Babauta
Speaker:so the founder of Zen Habits.
Speaker:But the thing that stood out for me is he was talking about he's
Speaker:a million subscribers, and the problem he had, he said, what
Speaker:you measure is what you focus on.
Speaker:And so he got really, he, he was finding it really difficult because
Speaker:he was focusing on the numbers.
Speaker:And what he wanted to focus on was being able to help someone, whoever that may be.
Speaker:And for someone who is that, you know, you've been going on for
Speaker:10 odd years, that's successful.
Speaker:To just reiterate that message, which you just said, like,
Speaker:I just want to help someone.
Speaker:And then where will that go?
Speaker:Where you don't know.
Speaker:But there's a real honest, and from what I hear, very clear intention around that.
Speaker:And in the patience that I think that cultivates because it's such
Speaker:a genuine need to help yourself and through that, helping others.
Speaker:Yes.
Speaker:And at the same time, I will hand something, uh, to that because, um,
Speaker:part of my struggles were linked to the fact that the starting point for
Speaker:me was a really personal story and I feel that it's the same for a lot of
Speaker:people that are coming to the Happy Startups or the Happy Entrepreneurs.
Speaker:It's, it's something that is re resonating really deeply and they
Speaker:want to create something that is really connected to who they are.
Speaker:So the struggle for me was, and Mark knows this really well, when I have launched
Speaker:the podcast, I, I really, uh, didn't want anyone to listen to the podcast.
Speaker:That I know that it sounds crazy, especially to my episode.
Speaker:I really didn't want everyone to listen to that.
Speaker:Um, and so it was really a struggle for me to find the right balance
Speaker:between put everything out there and let's say, uh, push the podcast or
Speaker:make the PO podcast visible to people because I want to serve those people
Speaker:and I want to meet those people.
Speaker:And at the same time being so personal, I was really scared
Speaker:because it's a vulnerable position.
Speaker:It's really easy to get hurt.
Speaker:And, and also to be honest, I'm still wondering if what I'm providing is
Speaker:what other people needs, because right now I'm still answering my personal
Speaker:needs linked to my healing story.
Speaker:So it's, uh, yes, there is this notion of re-imagining what is success
Speaker:or, or what means success for you.
Speaker:And, and there is also this struggle about creating something
Speaker:that is really personal.
Speaker:It's really connected to who you are and, and being vulnerable in this also
Speaker:in their, acceptance that it could be a failure or it could be not relevant
Speaker:for the people you want to serve.
Speaker:Well it links back to what you said this morning in these sessions we had
Speaker:when people were talking about this fear of when we put, well, not even
Speaker:just put our ideas into the world.
Speaker:Lots of people there are happy writing or talking about other
Speaker:people's things, other people's ideas.
Speaker:Maybe your clients.
Speaker:You're used to wearing that mask of your brand or a company.
Speaker:But as soon as you start to open your heart and be vulnerable and share more of
Speaker:your story or your beliefs or your truths, there's a fear of either tumbleweed,
Speaker:so someone, no one responding, the world not responding and that fear of
Speaker:rejection or on the other side's attack.
Speaker:You know, someone jumping on board with negative comments who doesn't relate
Speaker:to you or your story, or just thinks it's not, not true or not worthy.
Speaker:And so this internal dialogue we will have when we start to put these ideas out there
Speaker:can just debilitate people and often we don't get going, or things sit in draft.
Speaker:And I spoke to lots of people who've put an odd, a podcast episode together
Speaker:or a blog post together and it just sits in drafts and you have this body
Speaker:of work that's just sitting there.
Speaker:Maybe it could connect with someone, but our fears get in
Speaker:the way of that being realized.
Speaker:And so, to be honest, I think you're doing it all right.
Speaker:I just think you've got so much.
Speaker:Um, every time I talk to you, I just, it's weird.
Speaker:I've got an auntie who's a nun without sounding too spiritual
Speaker:about this, but there's very few people who make me feel like you do.
Speaker:When I talk to you.
Speaker:You just seem to have this groundedness and integrity and aura about you, and
Speaker:so I think you're doing it all right.
Speaker:I just think it's about time.
Speaker:And, and my sense is anyone who's been through any sort of healing
Speaker:journey of their own will find you at the right time for them.
Speaker:And like Carlos said, maybe there is a billion people out there who will benefit
Speaker:from this work, whether it's a podcast or you holding space for them, which I think
Speaker:will be maybe the next step with this is some community or um, space that you could
Speaker:create that would just give permission to other people to talk about these topics.
Speaker:What, um, sprang to mind is the tension between, on one level, building a business
Speaker:and being on a mission, whatever that mission may be, personal or broader.
Speaker:And then there's this aspect of being honest and vulnerable and authentic
Speaker:about your own struggles and the fear that it might destabilize or
Speaker:cause uncertainty in others because they don't believe that you've got
Speaker:it together or have the answers.
Speaker:And, and, and this resonates with a conversation we had this morning around
Speaker:how authentic should I be about the way I talk about myself online because
Speaker:I might scare people away 'cause they don't believe I know what I'm doing?
Speaker:If you're selling an answer, then you need to give people confidence.
Speaker:That's what I, so if this person's mission is to make money, and to sell
Speaker:a product or a service that solves a very specific question, yes, you
Speaker:need to talk about the certainty that you know, that you can provide them.
Speaker:Gives them that feeling of ease when they're trying to work with you.
Speaker:But if you are offering a sense of connection, a feeling that you are not
Speaker:alone, uh, empathy and understanding of someone's internal world, then that's,
Speaker:that's a feeling, a different matter.
Speaker:You want to connect to the person, not necessarily the message.
Speaker:And maybe you're not ready for a solution.
Speaker:You're just ready to be heard.
Speaker:But this is all about your, your intention.
Speaker:And I hear with your intention because you called it a question, they're much
Speaker:more of a broader, systemic aspect to this, rather than, please sign up to my
Speaker:podcast so I can have more listeners.
Speaker:It's like, I believe we need to talk about this.
Speaker:I believe there are people out there who don't realize that
Speaker:people want to talk about this.
Speaker:And so if I can be at least one beacon in it, in this dark sky, one star that people
Speaker:can at least point themselves towards, then that's gonna be impactful to someone.
Speaker:And it doesn't matter if I'm not clear or I'm not, I don't give them answers.
Speaker:It's just I'm not alone.
Speaker:And I feel that.
Speaker:And I think one crucial part to that, which links to when we started
Speaker:all those years ago was it feels like you've got a really strong
Speaker:enemy here, which is driving this.
Speaker:Maybe the timing's now because of it, I don't know, but something's not right.
Speaker:You just know it's not right.
Speaker:It's not right to be treated the way you've been treated or to feel like
Speaker:you can't communicate your truth or your illness or your struggle.
Speaker:And so, you don't need validation for that.
Speaker:You know, that's not right.
Speaker:And so my sense is there's a motivation there on a one-to-one level, maybe
Speaker:connecting with one person, but also knowing that no one should feel like this.
Speaker:This isn't something that is acceptable.
Speaker:Just like we used to think.
Speaker:Business as usual isn't right.
Speaker:Like to be just focused on the money and take out the humanity is just not right.
Speaker:It's just common sense to us.
Speaker:I think, and to add onto that, um, you, you mentioned vulnerability.
Speaker:And I would say I'd link to that is fear of some level.
Speaker:And again, it's another conversation we had this morning.
Speaker:It's all connecting up.
Speaker:It's really useful.
Speaker:There's lack a fear of rejection or a fear of judgment that I could add onto this.
Speaker:And so, we could be, like Laurence was saying, we could just keep all of these
Speaker:things in draft, never do anything.
Speaker:And one of the reasons could be just this fear that if I say something, someone will
Speaker:reject me or judge me in a certain way.
Speaker:And what I wanted to offer this morning was this, this quote
Speaker:from Elizabeth Gilbert about choosing curiosity over fear.
Speaker:You can't get rid of the fear, and particularly if it's baked
Speaker:down, it's like in your belly.
Speaker:You can, as much as you can rationalize it and say, oh no, but isn't real.
Speaker:It's just that feeling, not fact, it's still there.
Speaker:Still makes.
Speaker:But the invitation is that what can overpower it?
Speaker:What can I, what can gimme enough wind in my sails to overcome
Speaker:the anchor that is the fear?
Speaker:So rather than being dragged back, there's something even
Speaker:stronger that's pushing me forward.
Speaker:And again, I go back, I.
Speaker:To the question, the curiosity.
Speaker:The curiosity, not about, not just about the idea and the question around
Speaker:it, but also the people out there, you know, you are having conversations
Speaker:'cause I assume you're also curious about their own experiences and that's
Speaker:pulling you forward more than the fear of being judged or being wrong.
Speaker:Uh, and so, you know, you're asking, you know, what could you be?
Speaker:That for me is something to reflect on, is what, what can I, what is the curiosity
Speaker:that's gonna be stronger than the fear?
Speaker:For me personally, I had a lot of fears.
Speaker:I still have a lot of fear, especially when I'm publishing, uh, really,
Speaker:let's say triggering episodes or when I'm sharing something on LinkedIn
Speaker:that is not about success and, but it's something about the pain.
Speaker:And at the same time, I was able to overcome that because this
Speaker:journey for me is not only about me.
Speaker:And the fear that I was feeling, yes, it's my personal fear of being rejected.
Speaker:And at the same time, I don't want anyone to feel rejected.
Speaker:So I, for me, it's about them.
Speaker:It's about people that are feeling maybe the same.
Speaker:And I think it's important also LinkedIn to create spaces for
Speaker:really talk about pain, fragilities, vulnerabilities, um, low performance.
Speaker:That sounds impossible to talk about it on LinkedIn.
Speaker:And I think if I'm able to create this little island, it's going to be easier for
Speaker:people to say, okay, we can also do that.
Speaker:Again, I have a lot of fears, um, and at the same time I have a lot of hopes.
Speaker:Because I really believe that we can change, uh, the work environment.
Speaker:And we can ask for things that are important and relevant for us.
Speaker:Because at the end of the day, and I'm speaking as an HR person, I know really
Speaker:well that this is going to increase performance, productivity, income,
Speaker:revenue, and these kind of things.
Speaker:So it makes me so angry that it's so difficult still to this day to have
Speaker:this kind of open conversation and to create a welcoming environment for
Speaker:really everyone when there is this buzz words about psychological safety,
Speaker:diversity, inclusion, vulnerability in the workplace and these kind of things.
Speaker:But then something happened and it's never the same.
Speaker:I have never talked with anyone till now that said my company was great in
Speaker:welcoming back, welcome me back, or I didn't experience anything like that.
Speaker:Even if maybe you are sharing with me a story that is not a big story, like a
Speaker:big goodness or an accident or maternity, but even smaller story, like how are we
Speaker:coming back to work after the pandemic?
Speaker:It's almost something that we cannot discuss.
Speaker:What is the trauma that the pandemic created in all of us?
Speaker:We cannot discuss this.
Speaker:And it makes me angry, and I think it's a great way to be angry because this
Speaker:will overcome the fear of rejection.
Speaker:Anger as a, as a motivation,
Speaker:even if I'm normally a sweet person.
Speaker:But I think this, like, when people talk about passion, people th think
Speaker:about, you know, following your passion, turning your passion into a business.
Speaker:But passion's all about, I think, often fueled by, um, an injustice or
Speaker:an anger or frustration or something.
Speaker:That's what drives us to make things happen.
Speaker:Particularly in Serena's case, but I think in a lot of people without that
Speaker:it's just, there's always something better to do or easier to do.
Speaker:But it's, it's a great source of change, I believe.
Speaker:'cause it, well, it makes us act.
Speaker:I saw something in the chat and maybe I, I think Francis said something
Speaker:about your self-awareness, Serena and real understanding of self.
Speaker:I wanted to add onto the whole aspect of passion and anger because
Speaker:I think, I agree with Laurence.
Speaker:I think passion is, is a fuel.
Speaker:It's definitely something that drives us forward, and anger can be part of that.
Speaker:But when there's a lack of an awareness around it and an inability to control
Speaker:it, and I'm linking this to this idea of authenticity and vulnerability and
Speaker:you know, what do I share on LinkedIn.
Speaker:If we kind of like, vomit our feelings in a way that isn't aware or self-aware,
Speaker:that isn't necessarily always gonna help.
Speaker:But if we can harness those feelings, I feel, in a way that we don't diminish
Speaker:them, we don't dismiss them, we don't, um, rationalize them as such, but we
Speaker:articulate them in a, in a self-aware way, then that's where I think authenticity
Speaker:can be a powerful tool when we're talking about the work that we're trying to do.
Speaker:And so yeah, I've always struggled with this idea of passion because there
Speaker:was an element of lack of control.
Speaker:Control, not in the sense of like, I need to be able to, um, have a hold on it,
Speaker:but this kind of, um, it not creating the results that I'm looking for.
Speaker:But I feel with you, there's this real drive, this real like, oh, and real
Speaker:awareness about what that means, not only for yourself, but for others.
Speaker:And so ire, I'm really, um, I feel that you are modeling what it means to be
Speaker:vulnerable and authentic and be very clear about, this is not your comfort zone.
Speaker:No.
Speaker:And so it is an all roses, like, yeah, I was vulnerable and I was
Speaker:an introvert, and now I'm much more extroverted and I can do a podcast.
Speaker:I, no, I'm still scared.
Speaker:I still find it hard.
Speaker:And I'm still doing it.
Speaker:Or I'm trying to do it.
Speaker:That's the other thing.
Speaker:It's like this is an unfolding story.
Speaker:I think it's one of the things I want, uh, really latch onto here is
Speaker:there's a lot of, a lot of messages of like, oh, I used to be this and
Speaker:now I'm this and everything's good.
Speaker:No, it continues to be challenging and it continues to be hard,
Speaker:and you are not this new hero.
Speaker:You still need support.
Speaker:You still need people around you.
Speaker:And I don't like this notion of the hero.
Speaker:I'm just myself and I can show up as I am.
Speaker:And, yes, it's a journey.
Speaker:Uh, I am in a learning curve.
Speaker:But, um, for example, um, I received the feedback on one of my podcasts
Speaker:saying, oh, I really loved, uh, the episode, but, uh, why you are
Speaker:talking so little during your podcast?
Speaker:You, you need to talk more about yourself because I want to know
Speaker:you and to see your perspective.
Speaker:You are, uh, giving a a lot of space to the other people.
Speaker:That, of course, this was the intention, the starting point for
Speaker:me to put the Guest at the center.
Speaker:But at the same time, it was, uh, a really useful comment and feedback for me because
Speaker:I really noticed after that, that yes, I'm tending to speak as little as possible.
Speaker:I don't want to interrupt, I don't want to share, um, personal things.
Speaker:And I think that if I'm not able to find the right balance, I'm losing
Speaker:something in the conversation and people may lose something in the conversation.
Speaker:Because the way I think I show up is also the way I want people to
Speaker:experience the podcast, but if I'm not talking how they, how can they know?
Speaker:And so it's always challenging for me, and it's always, when I need to
Speaker:publish a LinkedIn post, I'm always in doubts and I'm always, uh, say
Speaker:to myself, oh, why Serena do you need to write these things again?
Speaker:Can you write something about life is amazing, you are the best person
Speaker:in the world, and this kind of thing, instead of saying life is, uh, could
Speaker:be a struggle and these kind of thing.
Speaker:Uh, so every time I need to publish something, uh, I have always the internal
Speaker:struggle of saying it makes sense.
Speaker:It doesn't make sense.
Speaker:Uh, and at the same time, I am trying to, to continue doing that again, not only
Speaker:for myself and for my healing process, but also for others, and for other
Speaker:people that maybe they will need that.
Speaker:Mm-Hmm.
Speaker:I'm curious about, you know, you just, you're talking about the feedback and
Speaker:them wanting to hear more about you, and I'm sure you've had, helpful and,
Speaker:and positive feedback from others.
Speaker:How has that felt for you and what is it done, if anything for you when
Speaker:thinking about the podcast and doing another episode and continuing?
Speaker:The most shocking things for me was and is the fact that I don't need to find
Speaker:guests because a lot of people, a lot of people are approaching me saying,
Speaker:please, I want to come and share my story.
Speaker:So, for example, I have already all the episodes ready for the next
Speaker:six months, and I'm publishing an episode every two weeks, and I have
Speaker:already a long list of guests that are saying to me, oh, I want to, to come.
Speaker:So it's also, it was really shocking and it, it's also, um,
Speaker:uh, something that, uh, it's.
Speaker:Um, like the opposite of the normal, um, way of thinking.
Speaker:I think, podcasting or these kind of things.
Speaker:Meaning that maybe I'm not so much pushing on having more listeners, but
Speaker:I'm already attracting a lot of people that feel that it's a safe space and
Speaker:that it's an occasion for them to share.
Speaker:And this is really beautiful, unexpected, and also fulfilling
Speaker:because, yes, it's like I, I achieved what I wanted to achieve in a sense.
Speaker:And it's funny that I'm receiving a lot of messages from my Guest saying, oh,
Speaker:when are you going to publish my story?
Speaker:And I need to say, in six months you'll have your episodes published.
Speaker:And it's, it's funny, and at the same time, it's um, it's really beautiful
Speaker:and it's really moving for me.
Speaker:And if I connect the word moving to continue to move and continue to create
Speaker:and do things, yes, um, I'm able to do it because I have already episodes recorded.
Speaker:I'm able to do it because I continue to receive messages from people saying
Speaker:I want to, to come and share my story.
Speaker:So.
Speaker:It's hard for me to stop when people are saying, no, I want to come
Speaker:and, and, and do this with you.
Speaker:We're coming close to it, to an end.
Speaker:And, and I feel, and I don't wanna make this too contrived, but I do want
Speaker:us to play on this story of change.
Speaker:And if you can cast your mind back to before the podcast, and what you
Speaker:perceived podcasting to be like, and what you thought was going to get in
Speaker:your way, to what, where you are now and what actually will got in your
Speaker:way, and how you overcame those things.
Speaker:Uh, I'm not enough.
Speaker:Uh, I don't know anything about podcasting.
Speaker:Uh, I, I don't speak English really well, and my podcast is in English.
Speaker:Um, I don't like my voice.
Speaker:I don't like to put me on the stage.
Speaker:Uh, and a lot of other things.
Speaker:The list is, is long.
Speaker:And for me, I tackle all those things one by one.
Speaker:Like, I'm not good enough, but I don't need to be good enough to do
Speaker:that, uh, because it's not about me.
Speaker:Uh, I'm not a native speaker, uh, in English, but I want to collect
Speaker:stories from English speakers.
Speaker:Um, I don't know anything about podcasting.
Speaker:I can ask to the wizard Mark so I can have the support that I need.
Speaker:So I, I really try to make this long, long list of things that were in
Speaker:between and really transform and change those, um, to overcome everything.
Speaker:And again, they're still there because I'm still feeling not good enough.
Speaker:Uh, I'm not sure about my English and these kind of things.
Speaker:It's not that they will disappear magically.
Speaker:Um, I'm still learning about podcasting, but it's just, they
Speaker:are with me, not against me, and it's a beautiful thing personally.
Speaker:Add that to the t-shirt list.
Speaker:Wow.
Speaker:Oh, Serena, thank you.
Speaker:Time has flown by amazingly.
Speaker:It's just really wonderful to just hear, everything that you're saying, despite
Speaker:it not being your native language.
Speaker:Thank you so much.
Speaker:Oh, uh, thank you.
Speaker:Thank you.
Speaker:I, I really mean it.
Speaker:Thank you.
Speaker:Um.
Speaker:Grazie mille.
Speaker:Grazie mille.
Speaker:Oh my god.
Speaker:I go back to something Kees Klomp said at Summer Camp years ago about
Speaker:how purpose comes from pain, and without pain, there is no purpose.
Speaker:And I think your story is just a great example of that.
Speaker:You've had some painful experiences in your life, but it's what you do with those
Speaker:and it feels like this is something that was gonna happen and maybe it's taken
Speaker:seven years to happen, but I'm just so excited about where this may go for you
Speaker:and so many people that you can help.
Speaker:So yeah, I think the thing I like about this is, like Carlos
Speaker:said, it's an unfolding story.
Speaker:It's not one that's been told.
Speaker:And so.
Speaker:I feel connected to it, and anyone who hears your story feels connected to it.
Speaker:And that's the magic here.
Speaker:So, yeah, I'm just grateful that you've, the way you just laugh, laugh
Speaker:through the fear, and move forward and have hopes and dreams and don't let
Speaker:those get drowned out by the fears.
Speaker:Super inspiring, so yeah.
Speaker:Thank you so much.
Speaker:Thank you.
Speaker:I'm really super grateful to have met both of you in the Happy Startup School.
Speaker:I think it was crucial for me to be part of the tribe because it was not only the
Speaker:support, but also the journey and the time that you gave to everyone, really
Speaker:unfold the idea and explore the idea.
Speaker:So I'm really grateful to both of you and to Thesal School, and I'm really grateful
Speaker:to my tribe and to Mark, and to Lana.
Speaker:I'm grateful to you for this story.
Speaker:I think it's so useful to hear about what is ultimately for
Speaker:me, a very creative endeavor.
Speaker:I think in the world of business, whenever we're investing in something
Speaker:or deciding to do something, there's this immediate, what's the ROI?
Speaker:You know, what's, what is it that I'm gonna get back from this?
Speaker:And I'm hearing this from your particular journey.
Speaker:Energy, clarity, courage, connection.
Speaker:You know, we teach a course on pricing.
Speaker:I have no idea how to put a number on that.
Speaker:What, what is the number that you put on that?
Speaker:And what is the number that people would put on hearing your voice
Speaker:and hearing your story and wanting to share the space with you?
Speaker:'cause they need to share their story.
Speaker:And so I think for me is a message to anyone listening to this is like, you
Speaker:can't necessarily put a price tag on everything in life and sometimes you
Speaker:just need to start something, do it, and, and just feel the energy, which
Speaker:are something I'm trying to learn.
Speaker:And your story is inspirational for me, so thank you.
Speaker:Thank you very much for sharing that.
Speaker:And maybe we can rethink her line and different say way like
Speaker:regeneration, optimism, and integrity.
Speaker:Boom.
Speaker:You're a natural Serena.