G'Day everyone.
Speaker:It's Coach Michelle J Raymond, your trusted guide for building your
Speaker:brand and your business on LinkedIn.
Speaker:And this week, listeners, for those of you who have a thorough appreciation for my
Speaker:Aussie accent, have I got news for you?
Speaker:Our expert guest is actually another local in Sydney, Bec Chappell.
Speaker:Welcome to the show.
Speaker:Hello.
Speaker:Thank you for having me.
Speaker:And my accent is like particularly bad at the moment 'cause I was saying to
Speaker:you just offline, I've been a bit sick.
Speaker:So you get this like husky, maybe sexy Aussie voice.
Speaker:Look, they love it.
Speaker:I'm just saying like the, my compliments and my voice have been smooth as honey.
Speaker:So I don't know where to go with this listeners, but I promise that today
Speaker:we're gonna be talking about the big marketing reset that Bec and I think
Speaker:people should be doing at the end of 2025.
Speaker:So we don't carry some of the bad habits, I think that have crept into 2025.
Speaker:So we're gonna talk about what we think Maybe you should stop.
Speaker:Something you should start.
Speaker:A redo and a rethink and most of all, how to prep for 2026.
Speaker:So Bec, you love all things marketing and so this is the reason that I wanted
Speaker:to come and pick your brain specifically because you are helping businesses with
Speaker:this stuff, not just LinkedIn, but gasp.
Speaker:You are actually going outside of LinkedIn.
Speaker:Is there a world outside of LinkedIn back that we need to be mindful of?
Speaker:There kind of is.
Speaker:I don't wanna let the cat outta the bag, but there is a whole
Speaker:thing called marketing strategy and there are all these other channels
Speaker:that can be brought into it.
Speaker:And look, every channel has its ceiling.
Speaker:I've literally said that twice today already.
Speaker:But every channel has its ceiling and It's really important I think that
Speaker:we look outside of just LinkedIn.
Speaker:LinkedIn is a beautiful channel.
Speaker:It's worked very well for myself.
Speaker:It's worked very well for many of my customers, but there is a whole world
Speaker:outside of digital marketing as well, don't wanna, I know who says this?
Speaker:Rebecca, but it is, yeah, it's definitely, there is a world outside of digital.
Speaker:Okay, so after this short word about our podcast sponsors Metricool,
Speaker:we're gonna dive into this.
Speaker:So listeners grab your pen because I think you're really gonna like this one.
Speaker:Okay, so Bec here we are, we're at the end of 2025, and there is no doubt that
Speaker:2025 has been the year that everyone would have us believe that AI can do everything.
Speaker:It can do your business plan, it can do your marketing plan, it can
Speaker:do your LinkedIn strategy, it can do everything except the dishes
Speaker:from what I've figured it out.
Speaker:But what is one thing that you wish businesses would stop relying
Speaker:on AI for as they head into 2026?
Speaker:Yeah, I think the one thing that we actually need AI to do is the dishes,
Speaker:if you ask me, but I think personally.
Speaker:I've had many conversations with a lot of tech people this year because I,
Speaker:I love a healthy discussion, right?
Speaker:And sometimes I do wanna scream at the end of it.
Speaker:But I think this, using AI to produce our strategy, or even look at our business
Speaker:strategy, it's giving us same, same, you know, like, and I think we, none of us get
Speaker:into to business to be exactly the same.
Speaker:So I think when we outsource our thinking to AI, it doesn't allow
Speaker:us to think outside the box.
Speaker:It allows us to, it can give you the world's best
Speaker:marketing strategy, by the way.
Speaker:Like it can, right?
Speaker:Because it's reading some of the best marketing strategies that
Speaker:have been put on the internet.
Speaker:But the reality is it's giving you a textbook answer.
Speaker:It's giving you like.
Speaker:Very vanilla, very basic.
Speaker:It's not helping you think outside and how to connect with your audience.
Speaker:Sure, you can get great stats on your audience off AI or
Speaker:whatever platform that you use.
Speaker:It's not helping you be different.
Speaker:And I think this is the one thing that I struggle with
Speaker:is like how are we different?
Speaker:And I have this chat with clients all the time and that's one of the
Speaker:questions I ask them and most people struggle to answer because, hey, in all
Speaker:markets, we are almost all the same.
Speaker:There are a lot of marketers out there, but it's like, what?
Speaker:Drilling down into that differentiator.
Speaker:That's the thing I think that AI has taken from us and that
Speaker:creativity, like that unique thinking.
Speaker:And so I think that's one of the things that when we outsource our thinking or
Speaker:even outsource our writing, like I was watching a really short clip on socials
Speaker:this morning from a author that's like.
Speaker:It's in the writing process where you learn the most.
Speaker:And I was like, oh, isn't that kind of poetic and beautiful?
Speaker:We are not all great writers, but maybe you're a great talker so you can
Speaker:transcribe what you talk or, so that's one of the things I think that outsourcing
Speaker:our creativity and our thinking and our uniqueness to AI, like it can
Speaker:do it all for you, there's no doubt.
Speaker:But hey, how boring and you don't get to, to get the lessons on the way.
Speaker:That is so true.
Speaker:I have had someone come to a call with me and present a LinkedIn strategy
Speaker:that AI had obviously helped them to create and this thing was a masterpiece.
Speaker:There is no way in my lifetime am I creating 70 pages of Like the
Speaker:most amazing stuff that I'd ever seen from a strategy perspective.
Speaker:I also looked at it and pretty much thought in my mind, you should put
Speaker:that in the bin because that is not what is gonna help your business.
Speaker:Because one differentiation to your point, there was no mention
Speaker:of anything along those lines.
Speaker:So of course they'll just look and sound and come across the same as
Speaker:everybody else in their industry.
Speaker:And that is, I think, the worst thing that any of us could do.
Speaker:But the other thing was I just thought if I'm someone, their business
Speaker:wasn't active on LinkedIn at all.
Speaker:So we're starting absolute newbies going to 70 pages to get
Speaker:done as part of this strategy.
Speaker:Where do you start?
Speaker:How do you support your team?
Speaker:How are you actually going to bring this thing to life?
Speaker:And I felt sorry for them 'cause you talk about overwhelm a lot, and I'm
Speaker:speaking to a lot of marketers who are overwhelmed because, I don't know, I
Speaker:think this AI stuff is over complicating a lot of stuff and skipping over the
Speaker:bits that actually are important.
Speaker:Is that what you see with your clients?
Speaker:Yeah, definitely.
Speaker:And a lot of the clients I work with have teams, right?
Speaker:And they're completely missing this collaboration opportunity to
Speaker:find out from their, the teams.
Speaker:How are you dealing with customers every day?
Speaker:What?
Speaker:What's the differentiator in those conversations that you're having?
Speaker:What's the feedback from your actual customers about this AI experience?
Speaker:And to your point, it doesn't tell you how to execute and it can't, and
Speaker:also you're not looking at the real world when you look at an AI strategy.
Speaker:It's not giving you those nuances in your business of Jenny has to
Speaker:go at nine to five and work these hours, or, 12 to 12 or whatever it
Speaker:is because of her living situation.
Speaker:She's an excellent operator, she's an excellent executor.
Speaker:This AI strategy works with doing X at X time or like how we look at those nuances
Speaker:with the people in our business and their living situations and how they all come
Speaker:together and the conversations that they have or their strengths or it misses
Speaker:this entire picture of your business.
Speaker:And in that, if you deliver a strategy and say.
Speaker:Hi sales team.
Speaker:'cause by the way, the biggest buy-in you need as a marketer is
Speaker:your sales and customer service team.
Speaker:If you go to your sales team, you're like, Hey, this is the marketing
Speaker:strategy, they're gonna say, where was my input in this because, and then you
Speaker:create this like massive friction and as solopreneurs, we think that if there's
Speaker:a solopreneur listening going, that's not relevant to me because I don't have
Speaker:team and, AI can create my strategy.
Speaker:It's once again, you're still missing the nuances that make you
Speaker:and Make your business run the way that it runs based on the way that
Speaker:you are and your life experiences.
Speaker:And no matter how much you prompt it with, when I was six, I created a team in my
Speaker:school and this is a true story, right?
Speaker:Like when I was six I created some club or I don't know, maybe I was a bit older,
Speaker:but like it doesn't know that story that I was like entrepreneurial thinking.
Speaker:And also, let's be honest, I don't know, trying to get money off my friends.
Speaker:Why was I doing that?
Speaker:But it doesn't know these little stories about my background or it
Speaker:doesn't know that in my twenties, like my entire team was made redundant
Speaker:and I had to build a marketing thing.
Speaker:And it doesn't know.
Speaker:It doesn't know, people's Experience and your experience, regardless of how
Speaker:you prompt it or train it or onboard it, it just doesn't have the nuance.
Speaker:And I think that's what's missing from it.
Speaker:And that's where, teams struggle then to execute on this
Speaker:strategy and it doesn't work.
Speaker:Yeah, look I think it's just a big yes for me.
Speaker:I've spoken to a number of guests on this particular topic in different ways.
Speaker:It comes out as beige content that sounds like everybody else.
Speaker:It comes out that we're all looking and sounding the same as our competitors.
Speaker:It comes out that the sales team's doing one thing and the
Speaker:marketing team's doing another.
Speaker:There's lots of ways that it can help as you acknowledge, and it is
Speaker:an amazing tool but I agree with you.
Speaker:I think if we don't actually put ourselves into these strategies and
Speaker:do the work, you literally just cannot outsource that part of the process,
Speaker:without going back and refining things.
Speaker:But I like to stay pretty positive.
Speaker:And I know with AI, sometimes I might sound like I'm anti
Speaker:AI, but I'm certainly not.
Speaker:But I wanna also go to what I think you'd like to see more people Starting to do
Speaker:more of these things going into 2026.
Speaker:So I was doing research for the podcast and I downloaded the white
Speaker:paper on your website called Social Media Won't Save Your Marketing, and
Speaker:there was a headline in there that particularly grabbed my attention.
Speaker:And it was the magic of brand is being lost and it really just poked me straight
Speaker:between the eyes and I thought, yes, I actually think that's what's going on
Speaker:right now, that brand As a function, as a word, as a, I don't know, as an
Speaker:energy, I don't know what how you describe it, but it seems to have been pushed
Speaker:aside and that productivity comes in.
Speaker:What do you think that businesses should be doing to bring brand back to get that
Speaker:magic of brand back in the business?
Speaker:I love this question 'cause I am, even though I'm not a brand strategist and I've
Speaker:actually never personally worked in brand, I'm probably brand's biggest advocate.
Speaker:And I wanna sound positive as well.
Speaker:I'm a big believer, like a lot of my stuff, people would be
Speaker:like, oh, she must hate AI.
Speaker:I don't hate AI.
Speaker:I a hundred percent use it every day in my business.
Speaker:There's no doubt that it has made my job more efficient.
Speaker:But what I think.
Speaker:I think what brand has never had a good wrap and you wanna know why?
Speaker:It's because people don't like spending money without seeing tangible ROI.
Speaker:Brand can't do that.
Speaker:It can, but we can't actually physically track it a lot of the time.
Speaker:And I think marketing has been, especially as it's been digitised, it's been seen
Speaker:as this part of your business that should just like a sales team generate money.
Speaker:So I think people have looked at brand strategists and looked
Speaker:at, AI can create my logo now.
Speaker:Sweet AI can create my logo.
Speaker:There's no, it doesn't matter.
Speaker:It's just a logo.
Speaker:It mean it means nothing.
Speaker:But I think like the brand people in the room, they're like crying right
Speaker:now 'cause their creativity and the thoughts and the actual human behaviour
Speaker:that We know psychologically there is so much psychological study that
Speaker:goes into brands and into creating brands that genuinely have longevity,
Speaker:but also make people feel something.
Speaker:And I think that we've taken the emotion out of it with AI
Speaker:because AI is not emotional.
Speaker:But guess what?
Speaker:Humans.
Speaker:We are emotional.
Speaker:I'm emotional all the damn time.
Speaker:I'm a woman, so good luck.
Speaker:But if you wanna sell to me and you, by the way, men are just as emotional.
Speaker:They just don't admit it.
Speaker:But if you want to sell to me.
Speaker:You have to do it on an emotional level.
Speaker:Like I need to be feeling something to choose your product over someone else's.
Speaker:And I think we lost that because we are like, okay, if I go to market
Speaker:and I do this great ad, I'm gonna get in front of my people but It's
Speaker:like, how is your ad moving me?
Speaker:How is your ad making me feel genuinely connected to your brand?
Speaker:And I think as much as I say it's lost, there are still some
Speaker:brands that do it particularly well or have created movements.
Speaker:Like I did a post on White Fox that went wild because White Fox is a really
Speaker:great example of how you can Build these it's not even necessarily legacy.
Speaker:They bought onto like this great digital trend.
Speaker:They got followers, they influencer market, all of that.
Speaker:But they're also still advertising on the side of buses now, by the way.
Speaker:So they've had to also still look at their markets and go, what are
Speaker:the channels that we are not in?
Speaker:But they've built this cult following.
Speaker:And I think when we look at brands that have made it, brands that
Speaker:have built longevity, brands that make people feel something, there's
Speaker:probably been that cult like element.
Speaker:And it's because they really know how to bed down into people's emotions and answer
Speaker:that need of what is the real problem for my consumer and or what, how do I create.
Speaker:FOMO for my consumer.
Speaker:That's what White Fox did, right?
Speaker:It was like, Ooh, I wanna be wearing, and even me, I'm like, I'm
Speaker:too old to be wearing white fox, but I feel like I should be like,
Speaker:You've got the hoodie, haven't you?
Speaker:I don't, but I kind of want the hoodie.
Speaker:And I'm like, why do I want the hoodie?
Speaker:I'm a 37-year-old woman.
Speaker:Why am I trying to be 17?
Speaker:But it's that whole, like that FOMO piece of what was this
Speaker:and what was that movement?
Speaker:And it's like, you know, we see it micro, like there's certain
Speaker:restaurants I think that have created these micro brands as well.
Speaker:They create Marrickville pork roll, which you will know, right?
Speaker:They've gone big now, but when they first started, like they created this
Speaker:absolute demand from a really great product, but they, it's that brand.
Speaker:They were like.
Speaker:We create the best pork roll in Sydney.
Speaker:And everyone's looking for a good banh mi right?
Speaker:Like delicious, expensive banh mi though by the way.
Speaker:'Cause it used to be five bucks and these days you're paying 16.
Speaker:Inflation.
Speaker:That's how you really felt it through the banh mi
Speaker:Brand.
Speaker:I think it's brand.
Speaker:It is
Speaker:cause for those of you who don't know, this is a place that is more like a little
Speaker:hole in the wall shop that has a lineup for as far as the eye can see every single
Speaker:day, all day, every day of the week.
Speaker:People are queuing up, they're traveling from the other side of
Speaker:Sydney to come and get some of this.
Speaker:They're driving past probably 20 other places that they could
Speaker:buy exactly the same product.
Speaker:And it would be just as delicious by the way.
Speaker:At a cheaper price, but, and possibly even as good or better tasting.
Speaker:But brand is what gets them in that door, and I think that's just The power
Speaker:of brand and Bec, I have to, always, I apologise to all of the people out there
Speaker:that are in charge of marketing, branding, these types of things within business.
Speaker:As someone that spent 20 years in sales.
Speaker:I didn't care about branding.
Speaker:I saw zero value in it.
Speaker:I thought it was rubbish.
Speaker:I was the best sales person in the world, and it was all to do with me that the
Speaker:business got sales until I had to set up my own business and then all of a sudden
Speaker:had to understand everything behind it.
Speaker:And beyond colours and logos, because that was the extent
Speaker:of my knowledge of branding.
Speaker:That's literally where I was at.
Speaker:And then fast forward six years, I'm still figuring this out for
Speaker:myself so I can still stand out.
Speaker:And that word that you said before about differentiation.
Speaker:How is Michelle J Raymond different to other people out there in the world?
Speaker:When everything that makes me want to do that, at the same time my brain
Speaker:says, Michelle, be like all of them.
Speaker:That's how everyone else is doing it.
Speaker:You should do it the same 'cause it's safe and it's comfortable and you
Speaker:won't stand out because you've been taught your whole life as an Aussie.
Speaker:To not be the tall poppy and get, we literally as a culture
Speaker:chop people down that think that they're better than us in some way.
Speaker:And so we'll do it to ourselves before anyone else even gets a chance now.
Speaker:And that to me is something that I've had to learn and grow with over time
Speaker:because now I see brand as this powerful thing where You can charge higher prices.
Speaker:You get to work with better customers.
Speaker:You do get to stand out in a pretty tough market out there.
Speaker:Let's be clear, people aren't throwing cash around in 2025, and
Speaker:it's only gonna get worse in 2026.
Speaker:So from my sales Little heart, I'm like thinking, you gotta
Speaker:get this brand thing working
Speaker:Yeah.
Speaker:And I think if you want if you also wanna know the practicalities of how to do it.
Speaker:'cause I think the conversation is always, oh, you need a brand.
Speaker:You need a brand.
Speaker:And I know with me, I hate seeing those messages without yeah, but how?
Speaker:And it's please stop gate keeping this concept of brand.
Speaker:So I just wanna give Two thoughts on that if I can.
Speaker:The first one is figure honestly, figure out the hill you're gonna die on.
Speaker:What is the thing in your market that you believe in?
Speaker:That's why you created your own business.
Speaker:That's why you are here.
Speaker:And I know it sounds fluffy and I'm very practical and I'm all
Speaker:those great things, but genuinely.
Speaker:What is it that you give a shit about?
Speaker:Can I say shit?
Speaker:You can.
Speaker:What is it that you give a shit about?
Speaker:Because I promise you there's something in there that's that fire in the belly.
Speaker:And when you bed down into that, then ask yourself why it matters to the
Speaker:person that's going to buy from you.
Speaker:Because to your point, consumers have never had more access to brands.
Speaker:They've never been advertised to more than they are now, and they've never had.
Speaker:To be more careful with how they're spending their money.
Speaker:So you'd better make it worth their while.
Speaker:And if you are arrogant enough to think that you don't need to, and that AI
Speaker:can just continue to spit out same, same stuff for you, I think you are,
Speaker:you're going to slowly disappear.
Speaker:And that's sad because no one should slowly disappear when they have a
Speaker:reason for starting their own business and a fire in their belly as to
Speaker:something that they genuinely wanna see different in their industry.
Speaker:So I think they're the two things I would say, how you bed down into brand.
Speaker:It is about like, look.
Speaker:Logos matters, colours matters.
Speaker:We know that psychologically, all that stuff does matter, but really what matters
Speaker:most, I personally think is that messaging and nailing like what you care about.
Speaker:Look, it's a big ditto for me on this one as well, and I think that's
Speaker:the thing that for myself, as I've questioned my own business over the
Speaker:last few months, because, things weren't happening as Quickly and
Speaker:easily on social is what it was.
Speaker:Go back 2020, 2021.
Speaker:It was amazing.
Speaker:We were living the gold rush dream on social, everyone was on there.
Speaker:It's been amazing.
Speaker:And now we're six years, almost later going into 2026, where
Speaker:that's not the world we live in.
Speaker:And so it, let's talk about a rethink from that perspective
Speaker:and possibly something that this audience is not expecting me to say.
Speaker:I mean, This is a podcast about using social media For B2B growth.
Speaker:So that is literally the premise of this show.
Speaker:But social has shifted and people have shifted what they
Speaker:do and don't like has shifted.
Speaker:Absolutely.
Speaker:So let's have a rethink about something, and this is something
Speaker:that's gonna challenge me from your perspective, and I'm okay with that.
Speaker:That's why I've got you here because I think it's important.
Speaker:Why do you think that businesses need to actually rethink Social's role in
Speaker:their marketing mix going into 2026.
Speaker:I'm gonna let you have this one because I think I need to hear this
Speaker:message just as much as everyone else.
Speaker:Look, I think socials, I wanna preface it with socials are a very
Speaker:important part of your strategy.
Speaker:They, I would never, unless you are, have an ethical issue with I found myself on
Speaker:meta this morning going, why am I here?
Speaker:I ethically hate this platform.
Speaker:I hate what they stand for and I hate what they do.
Speaker:So I think probably a lot of people are having those internal
Speaker:conversations too, right?
Speaker:'cause we know, and even LinkedIn, there's been so much conversation
Speaker:at the moment about the ethics behind that and blah blah, blah.
Speaker:We can talk about ethics all day, but Social media, important channel, and I
Speaker:think that, you're still gonna have some of your audience there, but the reason I
Speaker:wouldn't say keep putting all your eggs in that one basket is the reason, I wouldn't
Speaker:say put your eggs in In any one basket.
Speaker:I think it's this diversification so that if something gets switched off tomorrow,
Speaker:your business does not tank because that's the scariest thing in business is having,
Speaker:if all your leads come from word of mouth and then your biggest word of mouth
Speaker:generator decides that they don't like you anymore 'cause you have a disagreement.
Speaker:'cause as humans that can happen.
Speaker:What do you do?
Speaker:You don't have a backup.
Speaker:You have to have, I think for all your channels.
Speaker:And it's not to say that you have to do everything either, because
Speaker:there are a lot of marketing channels and there's a lot of marketing
Speaker:channels that won't be right for your business, but there's a lot that will.
Speaker:So that's why it comes back to understanding and actually doing
Speaker:research into your market and knowing social media channel number one.
Speaker:Google AdWords.
Speaker:Maybe that's my channel number two.
Speaker:But obviously, that digital frame of what AdWords looks like and chat GPT searches
Speaker:and, AI searches as a whole, all changing.
Speaker:It's a constantly changing environment.
Speaker:But that's why I also argue why is your entire marketing strategy digital?
Speaker:Like, why are we so set on something that, like the internet goes down and
Speaker:people are losing their absolute mind.
Speaker:Did we forget that we can pick up a phone?
Speaker:Did we forget that there are other ways that we can communicate and
Speaker:actually sometimes are better.
Speaker:Like I had a really good conversation actually with a digital marketer
Speaker:this year, and her comment to me was.
Speaker:If you pick up the phone to ask about a proposal that you sent,
Speaker:you're in the top, like 0.1%.
Speaker:And I was like, isn't that tragic?
Speaker:But you're not wrong because most people send an email, they're like,
Speaker:Hey Michelle, did you get my proposal?
Speaker:Did you have any questions?
Speaker:Please tell me if you had any questions.
Speaker:Why are we not picking up the phone going.
Speaker:Hey Michelle, I sent you that proposal a week ago.
Speaker:Just, did you have any thoughts on that?
Speaker:Is there anything you wanna come back at me?
Speaker:No pressure to obviously go with me, but I'd love the feedback regardless
Speaker:because, I'm building a business here just like you are, especially
Speaker:if you're in that B2B space.
Speaker:Hey, let's have a owner to owner conversation and you could say.
Speaker:Hated the proposal.
Speaker:It didn't meet my needs at all.
Speaker:Yeah.
Speaker:Like these honest conversations and this honest feedback
Speaker:that we are missing so often.
Speaker:So it's about that marketing strategy and picking those channels outside of just
Speaker:social media so that we are genuinely, for lack of a better expression, future
Speaker:proofing our businesses against, relying heavily on just one thing that We don't
Speaker:know what LinkedIn's gonna do tomorrow.
Speaker:We don't know if they're gonna switch the algorithm.
Speaker:We don't know if they're gonna completely just turn off
Speaker:'cause they, whatever happens.
Speaker:And I was in a conversation this week with our under 16's ban.
Speaker:It was like, oh, all the 15 year olds are gonna go to LinkedIn now.
Speaker:And I was like, good.
Speaker:They can work on their careers.
Speaker:And I was like.
Speaker:I don't see that happening, but like it could, you know, it's a watch now.
Speaker:We don't actually know, we don't know the future of these platforms.
Speaker:We don't know if governments are gonna crack down more on that, the
Speaker:type of advertising allowed on them, or if, Meta's just brought in this
Speaker:thing where you can update your feed and curate your feed more accurately.
Speaker:Have they?
Speaker:I don't know if I believe it, but they're spruiking that they've done it
Speaker:so, you know, we don't actually know.
Speaker:So people might go, if they brought that in on LinkedIn, I don't think anyone's
Speaker:gonna opt in to hear a personal story about how you can then buy from me.
Speaker:Like I think that'll be the first thing, like if I see another personal story,
Speaker:I'm opting out, but making sure that I think we have that diversification
Speaker:across channels and that we're not heavily reliant on any one channel at
Speaker:any one time for our business' success.
Speaker:Look, and there would be people out there going, LinkedIn's not going away Bec.
Speaker:That's rubbish.
Speaker:I'll give you the handy tip January in 2024, I woke up to a cease and desist
Speaker:letter from LinkedIn, threatening that I would lose my whole LinkedIn account if
Speaker:I didn't change the name of this podcast.
Speaker:So for those of you who have been listening to the podcast for a while,
Speaker:you'll already know that and the amount of effort and impact that
Speaker:had on our business and the amount of work that Lil and I had to do.
Speaker:I thought that I was the world's biggest fan and supporter of
Speaker:LinkedIn with everything that I do, and it still impacted me.
Speaker:We're seeing it with AI tools that are doing automatic screening.
Speaker:I know people that have lost their accounts from using tools they
Speaker:shouldn't have inadvertently, maybe they didn't know it was against the
Speaker:user agreement 'cause the websites all say how amazing these tools are.
Speaker:I've had it happen to people accidentally.
Speaker:I've seen people lose their YouTube channel accounts.
Speaker:This isn't unique to LinkedIn at all, but one of my favourite things that
Speaker:you had on your white paper in terms of diversification was collaborations.
Speaker:And if I actually think about it when I go back to 2020, 2021,
Speaker:I lived in collaboration land.
Speaker:Whether I was guesting on podcasts.
Speaker:LinkedIn lives partnering up with people, like there were so many different ways
Speaker:that I used to do that, that I don't think I've been doing that as much this year.
Speaker:And so that's probably one small takeaway that I'm gonna be looking
Speaker:at as far as the rethink on my side.
Speaker:What other things can I be doing?
Speaker:So we've got the rethink.
Speaker:Let's go onto the redo because I think this is an important
Speaker:one, and I know that you're just gonna say, yep, it is Michelle.
Speaker:It's even more important than you probably give it credit for.
Speaker:And that is that I think that people put marketing strategies together, then they
Speaker:put LinkedIn strategies together, and the activities are two very separate things.
Speaker:What approach do you think the businesses need to redo so that
Speaker:their marketing and their LinkedIn presence actually work together?
Speaker:So I wanna start even before marketing, right?
Speaker:I wanna go back to business strategy because I think that also gets overlooked.
Speaker:Like, why are we here?
Speaker:Why are we doing what we do?
Speaker:And look I'm guilty for sometimes not doing this, but I've started being really
Speaker:diligent in November Every year I sit down and go, did I meet the business
Speaker:goals that I'd wanted for this year and what were the three year ones?
Speaker:And I try not to go too far in advance 'cause we don't actually, the world is
Speaker:moving quickly and I don't know what I'm gonna be wanting to do in five
Speaker:years, so I'm not gonna five year plan.
Speaker:But for me, I think go back to that business strategy and then
Speaker:we align that with marketing and we go, okay, this is what we want.
Speaker:This is what our customer wants, this is how the market's changing.
Speaker:These are the channels available to us.
Speaker:And then we build out from there.
Speaker:And I think.
Speaker:Nailing that.
Speaker:Then we go, where does LinkedIn fit into this?
Speaker:And how do I actually need to be using it?
Speaker:Not just to generate content, but actually to potentially look
Speaker:at the collaborations on there.
Speaker:Go back and who am I friending or following or whatever on LinkedIn?
Speaker:Who am I talking to in, in my conversations?
Speaker:Who am I, going after, for lack of a better expression, but who
Speaker:am I trying to attract as well?
Speaker:'cause we know the thing with social media platforms And our strategy is they're
Speaker:often about us pushing out content.
Speaker:They're not often about how we actually engage on the platform, and you would
Speaker:know a lot more about this, but that engagement piece is almost way more
Speaker:important than the content piece.
Speaker:My, like my Instagram, I barely put anything on there these days.
Speaker:I don't love being on there.
Speaker:I'll set and forget it from my LinkedIn to be honest, but I know
Speaker:that when my engagement drops, when I'm actually not commenting or liking
Speaker:or following, or even on LinkedIn.
Speaker:Everything drops because at the end of the day, the platform
Speaker:wants you living on there.
Speaker:The algorithm feeds off you seeing its ads, making its shareholders happy,
Speaker:making its advertisers happy, like that's the reality of these platforms.
Speaker:So in your LinkedIn strategy, go back to your marketing strategy of
Speaker:who, who am I trying to talk to?
Speaker:Who has my audience?
Speaker:Who is in a different industry that we can CoLab with?
Speaker:And looking at it from a whole point of view of the whole marketing
Speaker:strategy and where like our LinkedIn or our social media fits within all
Speaker:the other channels that we are doing.
Speaker:And what are the things that I'm only gonna put through my email or what are
Speaker:the things that, someone's only gonna see if they visit my website, like making
Speaker:sure that it's all aligned as well.
Speaker:And our message is the same through every channel.
Speaker:I think that's super important too.
Speaker:Yeah.
Speaker:Many people listening to this would probably think, yeah,
Speaker:we already do all of that.
Speaker:I'm currently working with some global teams who are all running
Speaker:their own mission, going in their own directions, in their own way and style.
Speaker:And we're trying to bring that all back together.
Speaker:And the question that I ask clients often is, why do people buy your product?
Speaker:And when I ask marketers that and they start feeding back features and
Speaker:functions and and I'm like, no, that's not why anyone buys your products.
Speaker:This all sounds easy when we talk about it for 30 minutes on a podcast.
Speaker:Doing these fundamentals and getting back to those basics, I
Speaker:really think is the best way that businesses can really prep for 2026.
Speaker:I don't think it's the complicated things that people need to be worried about.
Speaker:I think it's, we skipped over some Steps and forgot about the
Speaker:basics and getting back to strategy and fundamentals of marketing.
Speaker:And then we worry about content and algorithm and those kind of things.
Speaker:So I would like to ask you one last question as we prep for 2026.
Speaker:'cause we've gone over what to stop.
Speaker:What to start, what to redo and what to rethink.
Speaker:So what is your single best piece of advice that you could give businesses
Speaker:that are preparing their marketing and their LinkedIn presence for 2026?
Speaker:What are you going with?
Speaker:Only one.
Speaker:Only one.
Speaker:Don't do things that you think you have to.
Speaker:So I think that would be my, like to your point, you mentioned it
Speaker:earlier, and I loved that you said it.
Speaker:It was this, we've had this, I wanna follow, follow, follow, follow, follow.
Speaker:It's like that sheep mentality because it's safe and it's like,
Speaker:but if they're doing it and they're getting results and they're
Speaker:telling me they're getting results.
Speaker:Then they must like, it's gonna work for me and if I'm not
Speaker:doing it, I'm gonna get FOMO.
Speaker:So I think changing the mindset from, I, I see this thing and I see
Speaker:this ad where this person tells me they're, making 50K a month, like by
Speaker:doing X, Y, Z. And if I follow this system, I think come back to yourself.
Speaker:And I think don't just do the things that you think that you have to do.
Speaker:So it's about what you know will actually get you results.
Speaker:What you tried and tested what that, that whole piece of research that I think we
Speaker:do forget because it's a lot harder than posting to LinkedIn and then blaming
Speaker:LinkedIn that the algorithm's shit and that, that's why I can't get sales.
Speaker:I think it's a lot easier to go down that path than it is to actually,
Speaker:sit down and go, what am I gonna do?
Speaker:What am I gonna focus on and what's important to me?
Speaker:Look, I was guilty of this, especially when I first started out, and everybody
Speaker:would say I had to be on every social platform because I was a small
Speaker:business and I needed to be seen.
Speaker:I was like.
Speaker:I hate Twitter.
Speaker:I have zero interest in Instagram.
Speaker:I, and I was putting stuff there because people told me I should put stuff there,
Speaker:and that's how I'd get discovered.
Speaker:And all that happened was I put crap stuff that wasn't really
Speaker:a good reflection of my brand.
Speaker:I didn't enjoy it.
Speaker:It was taking me away from the things that I was good at and should have been doing.
Speaker:It just all looked C grade at best.
Speaker:So I found for me and my business, it doesn't mean it works for everyone
Speaker:listening to the podcast that I actually had to come back and say, what do I love?
Speaker:Okay.
Speaker:I love LinkedIn.
Speaker:That's my go-to.
Speaker:I know, right?
Speaker:Big surprise to the audience of this podcast.
Speaker:From there it was also like, okay, so LinkedIn content lasts not very long.
Speaker:Where can I have content that would last longer?
Speaker:So YouTube was the next step for me.
Speaker:And obviously podcasting is a big piece of, my approach these days.
Speaker:But again, am I just doing those things for the sake of it, or am I
Speaker:doing them half baked or do I need to come back and focus and find out?
Speaker:What am I doing and am I actually standing out to my audience or just
Speaker:doing it because I enjoy it, which I have been guilty of in the past of
Speaker:just doing things that I loved that weren't necessarily gonna be helping
Speaker:my clients or find new business.
Speaker:And so there's always this balance and you have to enjoy what you do.
Speaker:I am not saying don't do that, but yeah, it's been interesting.
Speaker:I think for me I am going through a time of the year of reflection of.
Speaker:This was a bumpy year for me.
Speaker:I've shared that many times on this podcast.
Speaker:It was all guns are blazing for the first six months we're on fire.
Speaker:This is great.
Speaker:Oh my God, what happened?
Speaker:The world just dropped off for three months to, okay, we're back again.
Speaker:Seems things are ticking in and I've doubted myself big time,
Speaker:and at the same time, it's okay, what's working and what's not?
Speaker:And what am I gonna take into the new year?
Speaker:So Bec, thank you for everything that you've shared.
Speaker:For anybody that has enjoyed this conversation, Bec and I
Speaker:actually met through her podcast.
Speaker:And so if you love podcasts, Bec, can you tell everyone about your podcast so
Speaker:that they can come and check you out?
Speaker:And of course, all the details will be in the show notes.
Speaker:Yeah, sure can.
Speaker:I've got a podcast called Marketing Espresso.
Speaker:It is designed that you can have it with your morning coffee, although
Speaker:it has gone away from its original.
Speaker:I guess the original reason it was launched, but I have really great
Speaker:guests on there like yourself.
Speaker:And I also try to give like a tip, like a, like just really
Speaker:practical, similar to this Pody.
Speaker:Really practical things that you can actually execute in your business, but
Speaker:also just, yeah, things to think through.
Speaker:So it's marketing espresso and that's, yeah, one a really great
Speaker:way to listen to more of me.
Speaker:Exactly.
Speaker:So thank you so much for coming on.
Speaker:It's a bit of Aussie, Aussie, Aussie, and I hope everybody has
Speaker:enjoyed it as much as what I have.
Speaker:Next week's podcast, another friend is coming on the show, Nancy Harhut, bringing
Speaker:her behavioral science in marketing tips.
Speaker:She just blows my mind.
Speaker:Another friend that I got to meet earlier this year at Social Media Marketing World.
Speaker:So I do hope you'll join us.
Speaker:Bec.
Speaker:Thank you so much.
Speaker:And.
Speaker:I wish you every success in 2026.
Speaker:Thank you so much for having me and you as well.
Speaker:Until next week.
Speaker:Cheers.