[Rob Gagner] There's a story inside every smoke shop,
Speaker:with every cigar, and with every person.
Speaker:Come be a part of the cigar lifestyle of Boveda.
Speaker:This is Box Press.
Speaker:Welcome to another episode of Box Press.
Speaker:I'm your host, Rob Gagner with Boveda.
Speaker:And I'm at TPE, on our second day,
Speaker:and I'm sitting down with a very important company
Speaker:hailing from the Big Sky State, Montana.
Speaker:This is Big Sky Cigar Company.
Speaker:Now, most people think of cigars hailing from the Caribbean,
Speaker:somewhere in the south, Caribbean tropics area,
Speaker:getting rolled by somebody from the Dominican or Nicaragua.
Speaker:But most people don't understand
Speaker:that a majority of the cigars rolled in the early 1900s
Speaker:were actually coming out of the United States.
Speaker:In fact, to put it in perspective,
Speaker:New York City produced more cigars than Cuba by 10 times.
Speaker:And we're sitting down with Big Sky founders
Speaker:Jess Coleman and Brandon Marsh
Speaker:to talk about how they got their company started.
Speaker:Thank you guys for joining me.
Speaker:- Yeah, thanks for having us, Rob.
Speaker:- Yeah.
Speaker:I love your cigar line.
Speaker:The first one I had was the one with the blue mountaintop.
Speaker:- [Jess] Yeah, the Bighorn.
Speaker:- The Bighorn, great cigar.
Speaker:And today, we're actually smoking the Bitterroot which is-
Speaker:- [Jess] Yeah, so we just released this stick yesterday
Speaker:as part of our TPE presence.
Speaker:So the Bitterroot Valley and the Bitterroot River,
Speaker:it's in Western Montana.
Speaker:By foot, if you were to go through the mountains,
Speaker:it's about 40 miles or so by trail to the Idaho border.
Speaker:By road, it's probably about an hour's drive.
Speaker:So the Bitterroot River, a famous fly fishing river,
Speaker:it starts out as the east and the west fork
Speaker:and then flows down towards Missoula, Montana,
Speaker:which was really kind of the setting for the movie
Speaker:A River Runs Through It.
Speaker:I don't know if you're familiar with that.
Speaker:- [Rob] Oh, yeah.
Speaker:- Norman Maclean.
Speaker:- [Rob] Yes.
Speaker:- So a big part of our influence
Speaker:and our upbringing in Montana
Speaker:and being in the fly fishing scene, so.
Speaker:- Because you even have a cigar sampler pack
Speaker:that has hand-tied fly knots
Speaker:or flies in it. - [Jess] That's correct.
Speaker:Yeah, so that's our Montana River Box.
Speaker:And we were tossing around when we started the company
Speaker:what we could do to be unique and represent who we are
Speaker:And we threw around the golf piece,
Speaker:but that's overplayed, right?
Speaker:And didn't really connect with what we're looking to do.
Speaker:And Brandon came up with the idea of the River Box.
Speaker:So that comes with five cigars in a proper cigar box,
Speaker:and then there's Spanish cedar inlays.
Speaker:And you get 12 hand-tied flies
Speaker:that are tied in Columbia Falls, Montana,
Speaker:and then a guillotine cigar cutter.
Speaker:So we've worked with Fly Fishermen Magazine.
Speaker:We're in their Father's Day gift guide right now
Speaker:as we speak with that.
Speaker:- [Rob] Nice.
Speaker:- It's been a real success for us so far, so.
Speaker:- [Rob] It's a beautiful presentation.
Speaker:- [Jess] Thank you.
Speaker:- [Rob] How did you guys, take me back to the time
Speaker:where you're thinking, "Let's start a cigar company."
Speaker:What spawned that conversation,
Speaker:especially between the two of you?
Speaker:How did you even come to meet each other
Speaker:and decide we're gonna go into business together?
Speaker:- Yeah.
Speaker:- [Brandon] Jess and I have been friends now for I'd say 13 years,
Speaker:and we've been throwing ideas back and forth
Speaker:of what businesses to start,
Speaker:and just throwing darts at the wall, seeing what sticks.
Speaker:The first thing we got into were cattle.
Speaker:We have a herd up in Northeastern Montana.
Speaker:We run shares on my family's ranch, so that's pretty cool.
Speaker:And then one day, Jess is out fishing and he calls me up,
Speaker:he's like, "Dude, I got an idea!"
Speaker:I was like, "What?"
Speaker:And he was like,
Speaker:"Why doesn't Montana have its own cigar company?"
Speaker:And we didn't know at the time
Speaker:that there was already Cattle Baron out of Dillon.
Speaker:There's the Montana Sports Cigar out of Livingston.
Speaker:But we just wanted to do it a little bigger.
Speaker:And so Jess went through all the pink tape
Speaker:for about six months and-
Speaker:- [Jess] Yeah, so like he said,
Speaker:we developed all these ideas for years.
Speaker:We had worked together in the energy industry,
Speaker:and we both have business degrees from schools in Montana.
Speaker:- [Rob] Is that how you met each other
Speaker:is you worked together?
Speaker:- Yeah, in the energy,
Speaker:I used to work for his dad, and then he was in college.
Speaker:And then he came out and he was working on my crew.
Speaker:So it was my entire goal to get him to quit every day,
Speaker:(Rob laughs)
Speaker:so not by being mean, but by holding him accountable.
Speaker:- [Rob] Yeah! (laughs)
Speaker:- [Brandon] Yeah, whatever. (laughs)
Speaker:- [Rob] But you had known him through family and friends before-
Speaker:- [Jess] No.
Speaker:- [Rob] Before college?
Speaker:- [Jess] I only knew him through the connection
Speaker:through his dad a little bit, but not on any,
Speaker:not on like a friendship level.
Speaker:- [Rob] So since you knew his dad, you're like,
Speaker:"Let's break his son a little bit
Speaker:"and get him working hard." - [Jess] Exactly.
Speaker:And his dad was in full support of that.
Speaker:(Rob and Brandon laugh)
Speaker:And still is. (laughs)
Speaker:- [Rob] Yeah, yeah, and he still is
Speaker:- Yeah.
Speaker:- In fact, he still calls me every day to tell me,
Speaker:"Has my son left the job site yet?"
Speaker:- [Jess] So we developed this idea.
Speaker:All the ideas that we had before,
Speaker:I mean, from inventions, business ideas, so on and so forth,
Speaker:we came up with it, got all excited, called each other,
Speaker:and then you'd go on Google and get crushed
Speaker:that all this has already been invented,
Speaker:someone's already doing this.
Speaker:- [Rob] So you guys aren't doing a very good job
Speaker:of researching your ideas before you actually
Speaker:like spend all the brainstorming time.
Speaker:- [Jess] Yeah, they get excited and get crushed.
Speaker:- Yeah, right.
Speaker:- So that literally happened,
Speaker:I mean probably a hundred times, right?
Speaker:And then so the cigar thing comes up, same thing,
Speaker:called him all excited, "Hey, we should do this.
Speaker:"Why isn't there a Montana cigar?"
Speaker:And then we look it up, and again, there's two, right?
Speaker:- [Rob] A couple.
Speaker:- [Jess] But we said we can do this differently, right?
Speaker:And that's, at the same time that we discovered
Speaker:there was two is when we discovered
Speaker:the history of cigars in Montana.
Speaker:So we felt that, again, like you were saying,
Speaker:trying to establish this disconnect from the Caribbean,
Speaker:this is a story that we can stick to.
Speaker:This is something that we can build on,
Speaker:bring the legacy back to Montana,
Speaker:bring the story back. - [Rob] Yeah, 'cause it has roots,
Speaker:it has historical facts.
Speaker:I mean, I'm looking at some of these numbers
Speaker:that were in the Billings Gazette.
Speaker:In 1905, Montana had over 107 cigar factories
Speaker:within the state.
Speaker:With only over, with a little over only 240,000 people
Speaker:in the entire territory, that equals one cigar factory
Speaker:for every 2,200 people.
Speaker:- [Jess] Yeah, incredible.
Speaker:- One cigar factory for every 2,000,
Speaker:a little over 2,000 people?
Speaker:- [Jess] Yeah.
Speaker:- That's insane.
Speaker:Was it just because it was like a transient town,
Speaker:because of the railroad being built,
Speaker:and I'm sure gold mining and forging west?
Speaker:- Yeah.
Speaker:So the research that we've done and kind of our stance
Speaker:is that there was a lot of migrant labor that came in
Speaker:for, like you said, railroad and mining.
Speaker:Copper mining is massive in Montana.
Speaker:That's really what put it on the map.
Speaker:- [Rob] Sure.
Speaker:- There's several mansions throughout Butte, Montana,
Speaker:and over in Hamilton that are known
Speaker:as the Copper King Mansions, right?
Speaker:Butte, Montana is called the richest hill on Earth
Speaker:for its copper deposits.
Speaker:- [Rob] Really?
Speaker:- Yeah.
Speaker:And so our thought is, and from what we've read
Speaker:is that all this migrant labor came in
Speaker:and the build out of the railroad
Speaker:and then in support of the mines, right?
Speaker:And then as that ebbed and flowed,
Speaker:people peeled off and started businesses
Speaker:and support retail businesses and otherwise.
Speaker:And a lot of these folks had the heritage
Speaker:being migrant type labor,
Speaker:and had the heritage and the know-how and the connections
Speaker:to get the tobacco,
Speaker:and then they started rolling on a small scale
Speaker:to support the other folks in the industries around them.
Speaker:And then it really grew in support of places
Speaker:outside of Montana where we found boxes of cigars
Speaker:in Montana antique stores that we've gone around
Speaker:as part of our market research to find old labels and such.
Speaker:And a lot of them were produced in Montana
Speaker:and immediately exported to New York,
Speaker:so it was in support of the New York production, right?
Speaker:- [Rob] That huge production inside New York.
Speaker:- Yeah, and so the-
Speaker:- [Rob] There's a lot of people that wanted those cigars.
Speaker:- Absolutely.
Speaker:And then in Livingston, Montana,
Speaker:so Livingston is just outside of Yellowstone National Park
Speaker:and it's like kind of a gateway town,
Speaker:a really beautiful town.
Speaker:And so at one point, the Garnier Cigar Company was-
Speaker:- [Rob] Garnier?
Speaker:- Garnier.
Speaker:- [Rob] It's like my last name.
Speaker:Are you sure? - Yeah.
Speaker:You may have a connection, so.
Speaker:(group laughs)
Speaker:- [Rob] I got roots in the cigar business.
Speaker:No, I'm just kidding.
Speaker:- So at one point, they were producing 40,000 sticks a month
Speaker:out of Livingston, Montana.
Speaker:- [Rob] Wow.
Speaker:- And that made them the second largest employer
Speaker:in Montana at the time, so this was early 1900s.
Speaker:And so they were only second
Speaker:to Burlington Northern Railroad.
Speaker:So it's just incredible. - That's what I read.
Speaker:It's unbelievable.
Speaker:So just to put it in perspective though,
Speaker:the golden age of cigars.
Speaker:We had kind of like the golden cigar boom in the late 90s.
Speaker:This isn't a cigar, it's not a cigar boom.
Speaker:It's like the golden age.
Speaker:And just to set the perspective, that golden age means
Speaker:you would have found cigars in every store
Speaker:a man was likely to walk or a woman was likely to walk into.
Speaker:So we're talking hotels, restaurants.
Speaker:They said the only places you wouldn't have found them
Speaker:are in doctor's offices and I think the post office,
Speaker:like a federal facility or something like that.
Speaker:But it was amazing to think
Speaker:that cigars were everywhere present,
Speaker:the drug store, the hotel, the restaurant,
Speaker:the convenience store, everything.
Speaker:- [Jess] Yeah.
Speaker:- [Rob] So you could pick up a cigar anywhere.
Speaker:- Yeah.
Speaker:Yeah, one thing we found,
Speaker:again, doing research at the antique stores,
Speaker:we went, we traveled the state and hit, I don't know,
Speaker:a hundred and some antique stores
Speaker:when we were trying to figure out our branding
Speaker:because we were looking at maybe contacting a family
Speaker:that was connected to one of these brands
Speaker:and paying them a royalty,
Speaker:or buying the original artwork and bringing back
Speaker:some of the original branding from that time.
Speaker:So one thing that we found was cigar tokens,
Speaker:and there are plentiful.
Speaker:I mean, we're still finding them in antique stores.
Speaker:So you'd have a cigar token that was linked
Speaker:to a certain brick-and-mortar,
Speaker:not brick-and-mortar as we know today in the cigar business,
Speaker:but like you're saying, convenience type stores,
Speaker:hardware stores, and then this was good for one cigar.
Speaker:- So it was like almost like a gift card,
Speaker:but it was a good way
Speaker:to get somebody to come back to your store.
Speaker:- [Jess] Yeah, it's like a drink token at a bar today, yeah.
Speaker:- The other thing that I thought was interesting,
Speaker:so a directory from 1893 lists 26 factories in Montana,
Speaker:and a factory of a decent size was about 10 employees
Speaker:was a good size factory,
Speaker:and that kind of borderline between small and medium.
Speaker:And the cigar manufacturers could set up a shop for $3,
Speaker:three whole American dollars to set up your cigar factory.
Speaker:And more importantly, they could get a credit
Speaker:from the tobacco company or supplier.
Speaker:So somebody's paying you, kind of, in a way,
Speaker:as a credit three bucks to set up a shop
Speaker:so they can sell more tobacco through your chain.
Speaker:- [Jess] Yeah.
Speaker:- That's brilliant.
Speaker:- [Jess] Yeah, it is.
Speaker:Yeah, I think that would be illegal today, probably.
Speaker:(Jess and Brandon laugh) - Yeah, but,
Speaker:like, hey, if I help you build it,
Speaker:they're gonna come and buy,
Speaker:and now I can sell you more tobacco.
Speaker:- [Jess] Yeah, yeah, an excellent way
Speaker:to expand your footprint.
Speaker:- Yeah, that's marketing 101.
Speaker:- [Jess] Absolutely, yeah.
Speaker:- Supply and demand.
Speaker:More demand needs more supply.
Speaker:Love it.
Speaker:Great stories.
Speaker:And then too, back then, like cigars were 15 cents,
Speaker:and I love the little catch, two for 30 cents
Speaker:or two for 25 cents, like it was like,
Speaker:"Hey, I'll give you a 5-cent discount if you buy a couple."
Speaker:So it was like, yeah, I would,
Speaker:if I were wealthy, I'd definitely walk in and buy two.
Speaker:Why not?
Speaker:One for the road and one for now.
Speaker:- Yeah, so that Garnier Cigar Company,
Speaker:their main cigar that they produced
Speaker:was called the Montana Sport,
Speaker:and the band on it is a springer spaniel.
Speaker:And so there's a gentleman in Livingston
Speaker:that brought that company back.
Speaker:And he just did it more as a hobby.
Speaker:He doesn't have any distribution.
Speaker:He actually sells 'em on the side of the road
Speaker:on the way to Yellowstone National Park.
Speaker:But you go in and visit with him and he has a ton
Speaker:of the original marketing materials and branding and boxes.
Speaker:And so he has their cardboard Montana Sport boxes,
Speaker:but they're all listed 5 cents, 5 cents.
Speaker:- [Rob] That's awesome.
Speaker:- Yeah, it's incredible.
Speaker:- So cool.
Speaker:So now, you guys decide to start a cigar company,
Speaker:kind of like, do you even know how to do this?
Speaker:Are you kind of like floundering?
Speaker:Like, what do I need to do next?
Speaker:- [Jess] Yeah, so we agreed to do it.
Speaker:And we smoked cigars before we started the company,
Speaker:but I wouldn't say that we were,
Speaker:we certainly weren't in the business
Speaker:in any way, shape or form.
Speaker:We weren't connoisseurs, right?
Speaker:We're still continuing to learn.
Speaker:I think we all are, right?
Speaker:- [Rob] Oh, absolutely.
Speaker:- As far as the business goes and the art behind it.
Speaker:So the first move that we made,
Speaker:Brandon was working on the road
Speaker:and wasn't available to make a trip,
Speaker:but I flew to Little Havana
Speaker:and just figured that was a good place to start.
Speaker:- [Rob] Yeah, down in Miami.
Speaker:That's a great spot to go
Speaker:and figure out how do I get a cigar rolled for me.
Speaker:- Absolutely.
Speaker:So I just spent a week there
Speaker:smoking until I was sick, basically,
Speaker:(Rob laughs)
Speaker:walking around and talking to people
Speaker:and just learning, watching.
Speaker:I went to El Titan de Bronze, watched them roll.
Speaker:First time I'd ever seen a cigar rolled, right?
Speaker:First time I had seen a draw machine,
Speaker:a draw testing machine.
Speaker:- [Rob] So you decided to start a cigar company
Speaker:without ever seeing a cigar rolled?
Speaker:- That's right, yeah.
Speaker:- [Rob] How gutsy is that?
Speaker:- Yeah.
Speaker:I think we were just,
Speaker:one thing for me, just speaking for myself,
Speaker:is in the business ideas that I had coming up
Speaker:and going through business school, like I was,
Speaker:I've always wanted to produce a product
Speaker:that I could sit with someone and watch them consume
Speaker:and get their reaction,
Speaker:whether that be food, alcohol, and a cigar, right?
Speaker:- So you're smoking one of our cigars right now.
Speaker:- [Rob] Right.
Speaker:- This show, we get to spend time
Speaker:and get feedback from people.
Speaker:And now, with our growing presence, we get feedback.
Speaker:And to me, that's the dream, right?
Speaker:And I thought that this would be a good marriage of that
Speaker:in terms of we can go out and develop a cigar with someone
Speaker:or several different people, right, and make it our own,
Speaker:and have control of the artwork and how we build the brand.
Speaker:And so, yeah, it all started out in Little Havana.
Speaker:So it was a week there.
Speaker:- But wait a minute.
Speaker:Before we go on to Little Havana, why is it more rewarding
Speaker:to see and build something that people consume
Speaker:and you get to see their reaction
Speaker:versus like some people build online things
Speaker:that are pass-through income?
Speaker:Why is it more rewarding for you?
Speaker:- So I think,
Speaker:well, I know the big thing for me is,
Speaker:it's the same as if I was a craft brewer of beer
Speaker:or a craft distiller, that I can sit there,
Speaker:engage with somebody, understand what they like
Speaker:and don't like about the brand,
Speaker:that we can take feedback and make changes and get it right.
Speaker:I liken it to,
Speaker:in my mind, the worst career I could ever have
Speaker:is be a radio host, right?
Speaker:So I'm in a room- - Hey, hang on, hang on.
Speaker:- [Jess] I'm sorry.
Speaker:- We're getting real close to my territory. (laughs)
Speaker:- I know.
Speaker:But you're sitting in a room all day,
Speaker:you're sharing your heart and soul with somebody,
Speaker:but you're not seeing the interaction,
Speaker:and you're not seeing the feedback.
Speaker:- So you like to see the interaction,
Speaker:because those radio hosts probably know they impact people
Speaker:because when they go out into the public,
Speaker:people come up to them almost like celebrities and say,
Speaker:"I listen to you every day."
Speaker:They are very connected to other people's lives.
Speaker:But you like the feedback, immediate feedback from somebody.
Speaker:- Exactly, yeah.
Speaker:And just not so much for myself
Speaker:but just to build the relationship
Speaker:and learn about somebody else, be able to make changes,
Speaker:be able to let somebody know that they've had an impact
Speaker:on the direction that our company is going, right?
Speaker:So one thing that we've done recently
Speaker:is our second cigar that we released was the Bighorn.
Speaker:It was made at Tobacco Costa.
Speaker:We recently just rebuilt that cigar,
Speaker:just released the Bighorn 2.0,
Speaker:and we did that based off of feedback from our customers.
Speaker:- [Rob] Really?
Speaker:- And it was a massive expense for us,
Speaker:a massive undertaking to do it,
Speaker:but I think for us to be able to pivot
Speaker:and have the ability to make those changes
Speaker:with the size of our company I think is excellent.
Speaker:I think it helps us solidify the bond with our customers
Speaker:and make them feel part of what we're doing too.
Speaker:I guess the last point on this is just being able
Speaker:to have something that's local in terms of,
Speaker:we aren't making our cigars in Montana, right?
Speaker:We're making them in Nicaragua,
Speaker:but we go there every time we develop a cigar.
Speaker:- [Rob] Right.
Speaker:- We're involved in every step of the way.
Speaker:On the Montana side of it,
Speaker:we're supporting all of our printing, all of our,
Speaker:every bit of work that we can do, our graphic work,
Speaker:we're doing that in Montana,
Speaker:trying to bring money back to the state.
Speaker:- [Rob] Right.
Speaker:- And then we're paying, of course,
Speaker:50% cigar tax in Montana, which is just pretty rough,
Speaker:but it supports the local economy, so.
Speaker:- I'm actually surprised your state,
Speaker:with how much history they have in premium cigars
Speaker:and all this rolling and all this history that they have,
Speaker:such high tobacco tax.
Speaker:- Yeah.
Speaker:It's tough.
Speaker:I mean, we own a brick-and-mortar separate of Big Sky,
Speaker:something we did afterwards.
Speaker:It's hard to compete with online, right?
Speaker:If you have a 50% tax
Speaker:and someone can go buy the stick online
Speaker:and not have to incur the tax, it makes it tough,
Speaker:and that makes those relationships all that more important
Speaker:and the service, right?
Speaker:- [Rob] Right.
Speaker:- So-
Speaker:- Absolutely.
Speaker:So you get the idea, obviously, to start your company
Speaker:from the roots that are already laid in Montana,
Speaker:the history through it all.
Speaker:But I gotta assume, especially in the beginning,
Speaker:there have got to be some areas where you were like,
Speaker:"You know what?
Speaker:"The juice just isn't worth the squeeze.
Speaker:"I think this project was a passion project
Speaker:"and we got to put it to bed."
Speaker:What happened there? - [Brandon] I don't know
Speaker:if I've felt that as far as it's not worth the squeeze.
Speaker:I've always been passionate about this,
Speaker:and we enjoy smoking cigars with our friends
Speaker:and meeting people in the cigar community.
Speaker:I mean, that's been a great experience and rewarding but-
Speaker:- [Jess] I've secretly felt it.
Speaker:- [Rob] Yeah?
Speaker:- Yeah.
Speaker:- [Rob] It kinda felt like,
Speaker:"Hey, this is a little too much."
Speaker:- Yeah, so we, I mean, one thing we,
Speaker:I'll just tell you.
Speaker:So we launched, we did as much buildup as we could
Speaker:within our means before the launch of our first cigar,
Speaker:the Yellowstone.
Speaker:And we came up with this band design
Speaker:that I thought was amazing at the time.
Speaker:And I look back on it now and I was like,
Speaker:"This wasn't that great."
Speaker:But so we, (Rob laughs)
Speaker:we put all this stuff together and we built the website,
Speaker:went through a bunch of struggle to get that done
Speaker:and get all the legalities stuff handled.
Speaker:And we posted on Instagram, posted on Facebook,
Speaker:tried to drive as much following as we could
Speaker:in anticipation for the release of the cigar.
Speaker:And we posted it.
Speaker:We launched the website.
Speaker:Boom, we're live, Instagram, Facebook, let's do this,
Speaker:and nothing, right?
Speaker:- [Rob] Crickets.
Speaker:- Nothing.
Speaker:And it's kind of that point where you believe so much
Speaker:in what you're doing, and you have the passion,
Speaker:and you think it's a great idea,
Speaker:and it was the first moment that it hit me in the face,
Speaker:like, maybe this isn't a great idea, right?
Speaker:Maybe this hurdle of people not thinking
Speaker:that Montana has any connection to the cigar world
Speaker:cannot be overcome.
Speaker:And that's a battle we continue to fight today
Speaker:as we try to grow our brick-and-mortar footprint,
Speaker:is people, well, they just don't associate Montana
Speaker:at all with cigars,
Speaker:which is great while we're talking about this history.
Speaker:But there's been several times
Speaker:where I've been just to the point where we've thrown money,
Speaker:thrown money and tried to build this thing.
Speaker:I've been to the point
Speaker:where I've almost made a few phone calls to you.
Speaker:(Rob laughs)
Speaker:But we've just kept pushing through,
Speaker:and it seems like that we've had the good fortune
Speaker:at the right times-
Speaker:- [Rob] Sure.
Speaker:- With manufacturers and with just the general public
Speaker:and people finding support and a connection with our story,
Speaker:whether it be the outdoor side of what we do, right,
Speaker:or the charitable element of what we do,
Speaker:or just the idea of something different
Speaker:outside of what they're used to.
Speaker:- When did it flip a switch
Speaker:where you stopped hearing crickets
Speaker:and you were like, "Okay, this is,"
Speaker:do you think you knew what happened?
Speaker:How did people start to hear about your brand?
Speaker:- So one of the big things for us was,
Speaker:so we did, we went through kind of a rebranding
Speaker:after our first launch.
Speaker:We had that, our bands,
Speaker:we had our boxes set up a certain way,
Speaker:and Brandon made a connection with a new graphic designer.
Speaker:We went, I kinda went back to the drawing board
Speaker:based on feedback from customers and cigar shops,
Speaker:and we went back to the design board,
Speaker:the drawing board on our banding, right?
Speaker:- [Rob] Sure.
Speaker:- And so he made a connection.
Speaker:We ended up with the top band on our cigars
Speaker:that you see today with the mountains and-
Speaker:- [Rob] Yeah, gorgeous.
Speaker:- And that was kind of the first step
Speaker:where people were like, "Whoa."
Speaker:And we went back to some of the people
Speaker:that were a little bit negative
Speaker:or gave us maybe some criticism about our bands
Speaker:and they said, "This is workable."
Speaker:The second thing was on our first cigar,
Speaker:we were able to get into Luxury Cigar Club.
Speaker:- [Rob] Yeah.
Speaker:- And that was our first step out into the national market.
Speaker:- [Rob] That's how I discovered your brand.
Speaker:- Yeah, and so that is,
Speaker:those guys have been really good to us.
Speaker:We've been in their box three times now.
Speaker:And the one thing,
Speaker:what they're trying to do is bring a product
Speaker:and add value to people that may have not had certain cigars
Speaker:or can't get them locally, right?
Speaker:- [Rob] Right.
Speaker:- And we certainly fit that bill.
Speaker:And so it's been a great relationship.
Speaker:And from our first placement in their box, it's really been,
Speaker:it's been uphill since then, so in terms of growth.
Speaker:- So you think the subscription service
Speaker:really helped get your brand some really good exposure.
Speaker:- [Jess] Absolutely.
Speaker:- That's awesome to hear, man.
Speaker:I like hearing that
Speaker:because you never know sometimes if it's worthwhile,
Speaker:but exposure is the number one thing, right?
Speaker:They gotta be able to smoke your cigar
Speaker:in order to be attached to it.
Speaker:- [Jess] Absolutely.
Speaker:- So that's great.
Speaker:What types of sacrifices have you made
Speaker:in order to keep your cigar company going?
Speaker:- [Brandon] Well, like I worked on the road in the energy industry,
Speaker:so it's like six, seven days a week.
Speaker:So it's Big Sky Cigars,
Speaker:what I can do during the day and then at night.
Speaker:And so kind of, it's put a little strain on our friendship,
Speaker:I'd say, a little bit,
Speaker:because I haven't been able to be there
Speaker:and put, have my feet on the ground,
Speaker:but I do as much as I can.
Speaker:But I mean, we're working through it, so that's kinda cool.
Speaker:- [Rob] Yeah.
Speaker:- I think for me is then,
Speaker:so I also worked full-time in energy as well.
Speaker:And I have,
Speaker:I've had to work, balance that, having a family.
Speaker:I have two kids, three or four and seven,
Speaker:a son and a daughter.
Speaker:- [Rob] Wow, cool.
Speaker:- And I think balancing,
Speaker:doing my normal job, making sure I keep that whole,
Speaker:and then keeping my family life positive,
Speaker:and going through the growth of my children.
Speaker:Now they're in tee-ball and so on.
Speaker:And then making sure that we get it right with Big Sky.
Speaker:And so we're in that phase
Speaker:where we can't afford to make any mistakes,
Speaker:and like we have to make the right decision at all times.
Speaker:We've got to make sure
Speaker:that our customers are taken care of at all times.
Speaker:We're not in a situation where our cigars
Speaker:are just shipped from Florida to these,
Speaker:to our consumers or to these brick-and-mortar shops.
Speaker:We're doing all the fulfillment.
Speaker:We're doing all the supply chain management.
Speaker:We're doing all the marketing.
Speaker:We're doing all of it.
Speaker:And we're doing it all out of our pocket.
Speaker:We're not under any venture capital.
Speaker:We're not operating off of any loans.
Speaker:It's something that him and I
Speaker:have bankrolled in its entirety.
Speaker:And Brandon actually sold his childhood dream car
Speaker:to buy into the business, a '69 Camaro.
Speaker:- '69 Camaro.
Speaker:- Yeah.
Speaker:- How hard was it to let that go?
Speaker:- I mean, I had it for six years and I love that car.
Speaker:I wanna buy it back if I can one day,
Speaker:but who knows if that guy will sell it to me.
Speaker:- Why did you guys,
Speaker:you had to sell it because you needed the cash.
Speaker:- Well, just to,
Speaker:for-- - Get it off the ground.
Speaker:- The initial capital investment,
Speaker:for the bands and the boxes.
Speaker:- It's smart though because you don't want to take a loan.
Speaker:You don't want other investors
Speaker:telling you what to do, I bet, either.
Speaker:- Yeah, we don't wanna be beholden to anyone.
Speaker:Down the road, if we grow the brand,
Speaker:continue to grow the brand, which I think we will,
Speaker:something we may consider and maybe something we have to do
Speaker:at some point to really cement our foothold nationally.
Speaker:But at this point,
Speaker:we continue to bootstrap everything we do.
Speaker:It's, as my dad calls it, sweat equity. (laughs)
Speaker:- Yeah.
Speaker:What do you think is really important for you to do,
Speaker:especially for retailers and consumers
Speaker:to let them know that you're not gonna
Speaker:just be a flash in the pan,
Speaker:that you're gonna be around for the long haul?
Speaker:What do you think is the most important thing
Speaker:for you to be doing right now?
Speaker:- So for me, it's service and listening.
Speaker:So we tell everyone that we meet
Speaker:that we're not cigar aficionados.
Speaker:We're learning every step of the way.
Speaker:We're passionate about the products that we develop.
Speaker:We go, (coughs) excuse me, we go to Esteli twice a year.
Speaker:Everything we develop, we're putting our hands on,
Speaker:and really just staying in touch with the customer
Speaker:and understanding that we're at their mercy, right?
Speaker:We're building products for them.
Speaker:We're not building products for ourselves.
Speaker:And just to continue to grow that story,
Speaker:allow people to have a connection with what we do.
Speaker:- How are people connecting with you right now
Speaker:so you can get their feedback?
Speaker:- So we have a website, www.bigskycigar.com.
Speaker:We also have an Instagram and Facebook presence.
Speaker:Brandon's phone number is on the website.
Speaker:He takes all the calls.
Speaker:- [Rob] Oh, Brandon.
Speaker:Sorry, brother. - Yeah. (laughs)
Speaker:I'd say through Instagram
Speaker:and being part of different cigar groups.
Speaker:Like I'm part of the Barrel Burners.
Speaker:- [Rob] They're letting you know
Speaker:what they think of your brand.
Speaker:- And it's great feedback.
Speaker:We wanna make them happy.
Speaker:- [Rob] How do you know what is good feedback
Speaker:and what is bad feedback?
Speaker:- Good versus bad feedback?
Speaker:I guess if constructive criticism,
Speaker:if they're trying to tell us
Speaker:like what we could do to make it better,
Speaker:I mean, that's great feedback because we wanna have
Speaker:the best cigar out there that we can produce.
Speaker:- [Rob] Right.
Speaker:- So-
Speaker:- And I think it's all good feedback.
Speaker:I think if someone's giving us feedback,
Speaker:they've taken the chance and interacted with our brand.
Speaker:- [Rob] Right.
Speaker:- So I look at it all as positive.
Speaker:We have an opportunity in every bit of feedback.
Speaker:Every interaction we have is an opportunity, so.
Speaker:- [Rob] So you don't think it could lead you astray,
Speaker:like too much customer feedback might lead you
Speaker:off your kind of true north, your path?
Speaker:- No, I think we're certainly not reacting
Speaker:on every certain item of feedback.
Speaker:There's no way we can.
Speaker:- [Rob] You're vetting it out.
Speaker:- We're vetting it out.
Speaker:We're talking to people.
Speaker:One thing is we've built great relationships
Speaker:with the two factories that we work with.
Speaker:We have a huge amount of respect for the knowledge
Speaker:and the artistry that comes out of those factories.
Speaker:And the reality of it
Speaker:is they've been in the business, right?
Speaker:There's guys in this room
Speaker:that have been in the business 40, 50 years.
Speaker:And if we're not listening to those guys
Speaker:and leveraging their knowledge,
Speaker:we're not gonna be successful, so.
Speaker:- Smart.
Speaker:I like it.
Speaker:So if I'm gonna have one of your cigars
Speaker:for the very first time,
Speaker:which one would you hand me and why?
Speaker:- So we, the first cigar we released was the Yellowstone.
Speaker:We were new to cigar smoking, relatively.
Speaker:And so it's a milder cigar.
Speaker:We think it's really approachable.
Speaker:You can smoke it at any time of the day.
Speaker:A lot of people of our,
Speaker:a lot of our customers smoke it in the morning with coffee.
Speaker:It's a river that's important to us, important to Montana.
Speaker:It means a lot to us, right?
Speaker:And that was really where it all began.
Speaker:Everything that we're doing now
Speaker:is revolving around that cigar.
Speaker:And that was, that cigar is what allowed us
Speaker:to get our foothold in brick-and-mortar
Speaker:and throughout the U.S. now.
Speaker:We've sold that cigar in every state.
Speaker:We've sold that cigar,
Speaker:there's a guy in France that buys it every three weeks
Speaker:and pays more for shipping to France
Speaker:than he does for the cigars themselves.
Speaker:- [Rob] Wow.
Speaker:- So it's really like, kinda like your first love, right?
Speaker:- [Rob] Big Sky's international.
Speaker:- Yeah, exactly.
Speaker:- [Rob] That's awesome.
Speaker:- Yeah.
Speaker:- Now, I had, what is the blue one again?
Speaker:- [Jess] The Bighorn.
Speaker:- The Bighorn.
Speaker:I had that through Luxury Cigar Club.
Speaker:- [Jess] Okay.
Speaker:- Phenomenal stick.
Speaker:It was super dark.
Speaker:That's a super dark wrapper.
Speaker:- [Jess] Yeah, it is.
Speaker:- And it was intimidating to light up because I was like,
Speaker:I'm not sure what I'm gonna get myself into,
Speaker:but I was on my boat, thought,
Speaker:hey, ultimately, if it's too strong for me,
Speaker:I can put it down.
Speaker:- [Jess] Yeah.
Speaker:- So well balanced.
Speaker:Holy crap, that's not as strong,
Speaker:for me, it wasn't as strong of a cigar.
Speaker:What do you guys think?
Speaker:- Yeah, I would say it's,
Speaker:maybe mild plus is where I'd drop it.
Speaker:- [Rob] Yeah.
Speaker:- A lot of people, so there's two things with that cigar
Speaker:that people were intimidated with,
Speaker:the dark wrapper, because a lot of people
Speaker:just don't understand the flavor profiles, right?
Speaker:- [Rob] The color doesn't impact the strength.
Speaker:- Yeah, that's right.
Speaker:- [Rob] And strength is measured by nicotine.
Speaker:- That's right.
Speaker:- [Rob] A lot of people don't think that.
Speaker:That cigar has so much rich flavor and so well balanced,
Speaker:and like you said, a medium plus or a medium.
Speaker:It's like just phenomenal.
Speaker:- Yeah.
Speaker:And then the other thing is being in a torpedo format.
Speaker:- [Rob] Yes.
Speaker:- One thing that we value and target
Speaker:is to try to bring new smokers
Speaker:and people that are new to the cigar world, right?
Speaker:And maybe we're bringing new people into the cigar world.
Speaker:And a torpedo format,
Speaker:if you've not smoked and cut a lot of cigars,
Speaker:can be daunting to understand how to cut it
Speaker:because you can certainly cause yourself a problem
Speaker:under cutting or over cutting that.
Speaker:- What do you recommend?
Speaker:I mean, I always tell people
Speaker:a fourth of an inch off the top,
Speaker:and then two, they need to see where that cap starts.
Speaker:You can see it.
Speaker:You can see the lines of leaf coming up,
Speaker:and that's kinda your linear guideline.
Speaker:You can't cut below that.
Speaker:It's gonna unravel.
Speaker:- Yeah, and it's harder like with the torpedo
Speaker:because it doesn't have
Speaker:as much of the defined cap line, right?
Speaker:So yeah, I think on a torpedo, a quarter inch is a safe bet.
Speaker:- It doesn't have like a perfect ring around,
Speaker:but you can, I feel like you can see
Speaker:the coming up of the wrapper a lot easier in a torpedo
Speaker:than you can a normal parejo or rounded cap.
Speaker:So you just tell people to take a small nip off the top.
Speaker:- Yeah, and then just take a dry pull on it
Speaker:and see how it works.
Speaker:- Yeah, a cold draw
Speaker:to see if it has enough air coming through it.
Speaker:The other thing that I like about a torpedo cap
Speaker:is that when you cut it shallow,
Speaker:shallow enough that it still has a good arch,
Speaker:the shoulder is still arching
Speaker:or it still has that torpedo shape,
Speaker:you're really getting a lot of that concentration of flavors
Speaker:to come kind of into one smoking experience or one draw.
Speaker:So I feel like it does change the flavor a little bit
Speaker:as far as the intensity of the flavors,
Speaker:and maybe that's just me thinking, overthinking it.
Speaker:- Yeah, I don't know.
Speaker:I mean, it makes sense, right,
Speaker:because it's bringing everything in.
Speaker:I know that on, like with the select draw cutters, right,
Speaker:or a punch, right, same thing.
Speaker:You're bringing a lot of the oils right into one place.
Speaker:Some people don't like that though has been my experience.
Speaker:- [Rob] Yeah, I don't like punch cuts
Speaker:because I feel like I get oil buildup
Speaker:and then it tars on me.
Speaker:But with even a straight cut on a torpedo,
Speaker:I don't get that because it's still open enough.
Speaker:And I don't know, I really like it.
Speaker:Good shape, great cigar.
Speaker:- Thank you.
Speaker:- [Rob] And I think the more important thing
Speaker:that I learned from that
Speaker:is like color does not indicate strength.
Speaker:- That's right.
Speaker:- [Rob] It's so important
Speaker:for consumers to not be biased by that.
Speaker:- Yup.
Speaker:- [Rob] But it's hard to get over because it's natural.
Speaker:- Yeah, so we have that brick-and-mortar
Speaker:in Billings, Stogies.
Speaker:And when I can, I go in there
Speaker:and talk to people in the humidor.
Speaker:And I love watching their reactions, right?
Speaker:You can certainly,
Speaker:you can tell someone that knows their way around a humidor
Speaker:versus someone that's been in there for the first time.
Speaker:They may even be hesitant to walk in the door
Speaker:just because they're intimidated.
Speaker:- [Rob] That is so true.
Speaker:That intimidation factor is huge.
Speaker:How do you get customers over that?
Speaker:- I think, so for me,
Speaker:so my mom runs that store for us.
Speaker:Stogies, Brandon and I own that
Speaker:in partnership outside of this company.
Speaker:We bought it about a year and a half
Speaker:after we started Big Sky.
Speaker:And so we brought my mom in to manage it.
Speaker:We have two employees.
Speaker:And so she's super easy going.
Speaker:I think it's about the people that you have in there, right?
Speaker:And I think that-
Speaker:- [Rob] Yeah, she puts them at ease.
Speaker:- She puts them at ease, and I think,
Speaker:and this goes for anything.
Speaker:Like, if I was to walk into a cigar shop
Speaker:and someone was pushing me on something,
Speaker:or took a stance that they were,
Speaker:that they knew everything about it
Speaker:and wanted to talk down to me about cigars or something,
Speaker:I think that sets a poor tone,
Speaker:and I think that you just need to adjust the conversation
Speaker:for who you're with and make them feel comfortable
Speaker:and make them enjoy the experience.
Speaker:That's what it's,
Speaker:the cigar experience doesn't start when you light it, right?
Speaker:Going in and like looking in that room and seeing everything
Speaker:and having that selection and like the amount of work
Speaker:and art that's in that room and that variety.
Speaker:There's so many stories in that room, right?
Speaker:Like the history, all the families, Cuba, the U.S.
Speaker:I mean, there's so much there.
Speaker:And that should be an experience for someone,
Speaker:not be something that intimidates them, right?
Speaker:- [Rob] Right, well said.
Speaker:- And I think hat's how we get people
Speaker:to become part of the cigar world and stay in it, right,
Speaker:and then start following these stories.
Speaker:And the other thing, and this is not selfish in any way,
Speaker:in terms of just trying to get people
Speaker:interested in Big Sky or boutiques,
Speaker:but there are a lot of amazing
Speaker:boutique cigars out there right now, a lot.
Speaker:And I liken it to what has happened
Speaker:in the craft brewing and craft distilling industries
Speaker:where there's a lot of these big brands out there,
Speaker:excellent stories, excellent cigars,
Speaker:excellent heritage, right?
Speaker:But there's something happening in the boutique space
Speaker:that people should be paying attention to.
Speaker:And for the folks that only smoke these legacy brands
Speaker:and they won't move away from it,
Speaker:there's a lot of opportunity being missed.
Speaker:There's not, it's not just for different flavor profiles,
Speaker:but it's about learning new stories
Speaker:and becoming part of a story like Big Sky,
Speaker:or like Martinez, or like Room101, these guys.
Speaker:There's a lot of great things happening
Speaker:and a lot of new people being brought into this space,
Speaker:and that's exciting, right?
Speaker:- [Rob] Yeah.
Speaker:- And I think that if there's folks out there
Speaker:that are just stuck on one legacy brand,
Speaker:I think it's time to start stepping out
Speaker:because the quality is there.
Speaker:- [Rob] Right.
Speaker:- The same families, the same,
Speaker:they're being rolled with the same knowledge and history
Speaker:and expertise that these legacy brands are being rolled,
Speaker:and there's a lot of new and exciting things happening.
Speaker:- Would you think too
Speaker:the quality of the leaf that you're buying
Speaker:is of the same caliber as the legacy brands?
Speaker:- Absolutely, yeah.
Speaker:- Because you're paying a premium for it.
Speaker:- [Jess] Yeah.
Speaker:- It's not like it's like, "Hey, I wanna roll a cigar.
Speaker:And they're like,
Speaker:"Well, you can play with this tobacco over here,
Speaker:because this is in your price point."
Speaker:You guys are exposed to all of it,
Speaker:and you can choose whatever you want.
Speaker:They're gonna name a price and you have to go,
Speaker:"Okay, well, that's expensive, but yeah.
Speaker:"We're either gonna take less margin
Speaker:"or we're gonna charge what we need to charge for it."
Speaker:- Yeah, yeah.
Speaker:You don't have the volume, right?
Speaker:And yeah, that goes for everything we do, right?
Speaker:Printing our bands, making our boxes,
Speaker:we just don't have the volume.
Speaker:We're paying for it, but we're paying for it
Speaker:because like I said earlier,
Speaker:we have to make the right choices.
Speaker:We have to have our quality
Speaker:at the forefront of what we do at all times.
Speaker:And that's why I push people to try to get involved
Speaker:with boutique brands is because
Speaker:there's people at this show that are doing this.
Speaker:They're putting the money out there,
Speaker:they're putting the effort behind these things,
Speaker:and they're producing great cigars and great products.
Speaker:And it's time to start taking a look at these.
Speaker:- That's awesome.
Speaker:That's great.
Speaker:Good advice too on the whole humidor
Speaker:and trying new cigars.
Speaker:I know like for those of you guys out there
Speaker:that have a cigar that you particularly like,
Speaker:keep that in your humidor but take a few dollars every month
Speaker:and go and try to pick something
Speaker:that you've never had before.
Speaker:You'll be surprised.
Speaker:And I think that's what Jess is saying right now.
Speaker:- [Jess] Absolutely.
Speaker:- You guys, I wanna thank you so much
Speaker:for being on Box Press, sharing your story.
Speaker:The heritage of cigars is literally in our backyard.
Speaker:We've been making cigars for a long time.
Speaker:And in fact, we've outproduced Cuba 10 to one in New York.
Speaker:So guess what.
Speaker:Cigars are so a part of the American culture,
Speaker:it's not even funny, and this is just a great example
Speaker:of why cigars have an American backbone to them as well,
Speaker:and we can enjoy 'em.
Speaker:And I appreciate you guys bringing this whole,
Speaker:I mean, this box is gorgeous.
Speaker:It just sets the tone, Montana skyline, rivers, trees.
Speaker:I just feel like it just kinda gave me the chills.
Speaker:Like I can feel like I can just go do what I wanna do
Speaker:out in nature, whether it be mountain biking, or fishing,
Speaker:or just being on my boat
Speaker:and enjoy a Big Sky Cigar with friends and family.
Speaker:And I just appreciate you guys for doing that.
Speaker:- Yeah, thanks for having us and-
Speaker:- Thank you.
Speaker:- Look forward to working with you in the future.
Speaker:We've got, appreciate your products.
Speaker:We include what you guys do
Speaker:in all of our consumer deliveries.
Speaker:It's an important part, especially in Montana.
Speaker:It's super dry in Montana and so-
Speaker:- [Rob] Yeah, we wanna make sure
Speaker:everyone's got fresh cigars, man.
Speaker:- Yeah, thank you for having us.
Speaker:Appreciate it.
Speaker:- You're very welcome.
Speaker:So for those of you out there
Speaker:that wanna grab some Big Sky Cigars,
Speaker:you can go to bigskycigarcompany.com, right?
Speaker:- Yup, it's bigskycigar.com.
Speaker:- Bigskycigar.com, you can get all of your Big Sky Cigars.
Speaker:You can also find them through different avenues
Speaker:like your store in Billings, Montana, which is-
Speaker:- Stogies.
Speaker:- Stogies in Billings, Montana.
Speaker:They will ship it to you as well.
Speaker:We appreciate it.
Speaker:Thank you all for watching.
Speaker:If you need anything to keep your cigars fresh,
Speaker:or hey, if you buy a box and you need an extra storage,
Speaker:grab a Boveda Humidor Bag.
Speaker:It's the easiest way to store more cigars.
Speaker:And as always, bovedainc, follow us on social media.
Speaker:If you liked this interview, give it a like.
Speaker:And if you wanna hear more
Speaker:about companies like Big Sky, subscribe.
Speaker:We're gonna produce more content like this for you guys.
Speaker:Appreciate you.
Speaker:Have a good week.