1 00:00:10,570 --> 00:00:13,960 Hey there, and welcome back to another episode of On Your Terms. 2 00:00:13,960 --> 00:00:16,210 I'm so excited to be here with you today. 3 00:00:16,240 --> 00:00:18,490 I cannot believe it's the end of April. 4 00:00:18,490 --> 00:00:28,480 I was sitting, eating my lunch today, and I was looking out at our backyard, and we live on the water, so sometimes, we attract like really cool birds, and animals, and all this kind of stuff, and we 5 00:00:28,480 --> 00:00:32,050 had the two coolest, I don't know if they are hawks or eagles. 6 00:00:32,200 --> 00:00:38,230 It's so hard to tell the difference, sometimes, but we have some really cool neighbors who I'm going to ask about this later, I'm going to show them the video. 7 00:00:38,800 --> 00:00:42,690 So, I was just sitting there, and watching them, and like eating my lunch, and just soaking it in. 8 00:00:42,730 --> 00:00:44,320 I was getting very excited for spring. 9 00:00:44,320 --> 00:00:48,610 So, hopefully, by the time you're listening to this, we are in warm weather land. 10 00:00:49,720 --> 00:00:52,600 I am so excited to bring you this episode today. 11 00:00:52,600 --> 00:01:02,500 Today, I invited on in the final of my three-part series talking about evergreen content, teaching you how to market your business in a way that doesn't burn you out, and 12 00:01:02,500 --> 00:01:06,010 gets you like maximum return for your energy and investment. 13 00:01:06,010 --> 00:01:15,790 I wanted to end the series with a chat with my friend and someone who I work with, Frannie, who is the Owner and Creator of Elevate Her 14 00:01:15,790 --> 00:01:18,910 Marketing, a marketing agency, which I'll tell you about more in a second later. 15 00:01:20,050 --> 00:01:25,210 But they are brilliant at helping people run Facebook ads. 16 00:01:25,210 --> 00:01:35,200 And Facebook ads are just a really, in my opinion, necessary part of this conversation when we're talking about growing a business like this online, because 17 00:01:35,920 --> 00:01:45,400 from my perspective, it wouldn't be sustainable for me to do this at this level and get the amount of exposure that my content often gets without ads, right? 18 00:01:45,400 --> 00:01:55,330 Because I don't want to be on my phone constantly, I don't want to be on social media constantly, I don't want to be producing 8 million Reels and doing all the trendy stuff, I want to focus 19 00:01:55,330 --> 00:02:01,150 on evergreen content, do some of the fun stuff, and then have ads do some of the lifting for me. 20 00:02:01,150 --> 00:02:04,660 But I think that there are so many like myths about ads, there are so many misconceptions. 21 00:02:05,920 --> 00:02:15,730 I mean, I get it all, because I have people who falsely think that my business like relies on ads, like a lot, when, in fact, it's actually a small 22 00:02:15,730 --> 00:02:19,450 percentage of it and most of my sales still come from organic marketing. 23 00:02:19,780 --> 00:02:29,710 But I also have people who say to me like, "Oh, I could never start ads or like I'm nowhere near it, because I don't make what you make", and it's like you don't have to make what I make to start ads, but you 24 00:02:29,710 --> 00:02:30,850 also don't have to do ads at all. 25 00:02:30,850 --> 00:02:34,510 So, it's just a very interesting conversation. 26 00:02:34,630 --> 00:02:44,230 Frannie and I had a great conversation today all about Facebook ads, and like who is the perfect candidate for Facebook ads, what you need to have in place if you want to 27 00:02:44,230 --> 00:02:50,950 run Facebook ads, some of the things that are the most common mistakes that she sees on her end. 28 00:02:50,950 --> 00:02:56,820 And we played a fun game, from my perspective, of the common like ad myths and thoughts, right? 29 00:02:56,830 --> 00:03:01,660 Like ads are really expensive, or ads only work if you sell this or that, or they don't work if you sell this or that. 30 00:03:01,660 --> 00:03:03,490 So, we went through it all today. 31 00:03:03,490 --> 00:03:12,580 And more than anything, I think a common theme you're going to hear in this episode, and if you've listened to the other two episodes in this series, the interview with Katie Steckly and the interview with 32 00:03:12,580 --> 00:03:22,210 Natasha, then I think you're probably picking up on a theme of people encouraging you to go the long haul, to take a long-haul 33 00:03:22,210 --> 00:03:24,130 approach in your business. 34 00:03:24,130 --> 00:03:30,790 And if you've been around for a bit and you watch my content or listen to my stuff, then you know that that is very much an approach that I have adopted. 35 00:03:30,790 --> 00:03:36,820 I think it's been really helpful not only for the growth and success of my business, but for my like mental health and wellbeing as well. 36 00:03:36,820 --> 00:03:46,630 So, if you're somebody who is looking to build a business for the long haul, you want this thing to work for you for a long time, you're sick of creating content , that's what I call toilet content, just 37 00:03:46,630 --> 00:03:56,260 goes right down the toilet as soon as you create it, or you feel like you're killing yourself to get all of this content out there, but no one's seeing it, no one's engaging with it, I would definitely recommend listening to all 38 00:03:56,260 --> 00:04:01,870 three of these episodes, episode 36, 38, and now, this one, 40, with Frannie. 39 00:04:01,900 --> 00:04:04,300 And so, I hope you enjoy it. 40 00:04:04,300 --> 00:04:06,820 I had such a great time chatting with her. 41 00:04:06,970 --> 00:04:10,780 Before we get into my interview with Frannie, I just want to formally introduce her. 42 00:04:10,960 --> 00:04:20,290 So, Frannie is a Cape Cod native who lives in Portugal, running her fully remote global Facebook and Instagram advertising agency, Elevate Her Marketing. 43 00:04:20,320 --> 00:04:28,480 EHM's mission is to increase women's income and improve their lives by helping them grow their online course businesses with strategic marketing. 44 00:04:28,660 --> 00:04:31,870 So, I'm so excited to introduce to you Frannie. 45 00:04:31,870 --> 00:04:33,790 Let's get into our conversation. 46 00:04:33,790 --> 00:04:38,410 And please, as always, send me a DM with your takeaways on Instagram. 47 00:04:38,410 --> 00:04:42,760 I'm at Sam Vander Wielen, let me know what you thought about this episode and I'll talk to you soon. 48 00:04:42,760 --> 00:04:43,780 See you on the other side. 49 00:04:47,930 --> 00:04:50,750 Hey, Frannie, thank you so much for being on On Your Terms. 50 00:04:51,470 --> 00:04:55,010 Thanks for having me, Sam, so excited to nerd out about Facebook ads. 51 00:04:55,400 --> 00:04:56,410 You and me both. 52 00:04:56,410 --> 00:05:03,020 You know I love talking about this, and so I'm just so excited for you to be here and for you to share your expertise with everyone. 53 00:05:03,020 --> 00:05:12,740 I was sharing with Frannie before we got on today that this has been part of a larger little series that I've been doing about building evergreen content and creating 54 00:05:13,070 --> 00:05:17,990 like a true connected audience on social media or through evergreen content platforms. 55 00:05:18,740 --> 00:05:23,960 And so, I'm just really excited to chat with you today about like how ads fit into this big picture. 56 00:05:24,530 --> 00:05:26,280 Yeah, I love that a lot. 57 00:05:26,280 --> 00:05:36,140 And I think it speaks so much to what I try to teach my audience, too, is that like ads are a portion of your marketing, a portion of 58 00:05:36,140 --> 00:05:42,050 your business, but they can't carry everything and they aren't the answer. 59 00:05:42,260 --> 00:05:43,310 Yeah, exactly. 60 00:05:43,400 --> 00:05:45,110 That cannot fix all your problems. 61 00:05:45,290 --> 00:05:55,100 Yeah. So, before we get started, why don't you tell everyone a little bit about what Elevate Her Marketing does, and how they work with business owners, because you have many different 62 00:05:55,100 --> 00:05:55,910 offers? 63 00:05:56,940 --> 00:05:58,040 Yeah, for sure. 64 00:05:58,050 --> 00:06:07,710 So, Elevate Her Marketing, also known as EHM, you'll probably hear me say that a few times, we help 65 00:06:07,860 --> 00:06:13,020 female-identifying online course creators grow their businesses. 66 00:06:13,020 --> 00:06:23,010 And really, like my main mission is I love helping women, in general, increase their income, improve their lives. 67 00:06:23,010 --> 00:06:32,880 And we've seen time and time again with our clients that the ability, the 68 00:06:32,910 --> 00:06:41,280 power that Facebook and Instagram ads can have on your business can totally and completely change things for you. 69 00:06:41,280 --> 00:06:51,060 And we'll talk about like all the little details that go into that in a bit, but yeah, it can really improve a business, but also, the 70 00:06:51,060 --> 00:06:57,360 individual lives of the business owners, which I think is what really excites me, too. 71 00:06:57,360 --> 00:07:07,080 It's such like a trickle-down effect of you being able to hire a team and build a work environment for a 72 00:07:07,080 --> 00:07:16,710 team that is supportive, and help people feel really excited and great about their work, and then all the students that our clients 73 00:07:16,710 --> 00:07:26,530 help, right? Because all of our clients are online course creators and there are so much benefit, it's just like kind of so wide-reaching, and I feel 74 00:07:26,530 --> 00:07:29,320 really like excited and passionate about that. 75 00:07:30,130 --> 00:07:39,820 And then, when it comes to how we work with people or how we support people related to Facebook and Instagram ads, we can do 76 00:07:39,820 --> 00:07:49,480 individual strategy sessions with people, where they might be already running ads or they want to start running ads, and we really help them get their strategy on 77 00:07:49,480 --> 00:07:59,470 point, whether it's building something that will be strategic from the get go or helping them make some adjustments if they're 78 00:07:59,470 --> 00:08:01,720 not seeing the results that they want. 79 00:08:01,990 --> 00:08:11,710 And we also do all the things for our clients, because I know a lot of people love the idea of using ads, but not so 80 00:08:11,710 --> 00:08:21,700 much the idea of actually getting in there and dealing with all of the fun that is Facebook Ads Manager, and campaign strategy, 81 00:08:21,700 --> 00:08:31,000 and changes, and a lot of our clients at that level are also doing so many other things in their business, but they just don't have the time for it. 82 00:08:31,210 --> 00:08:32,590 Yeah, exactly. 83 00:08:32,590 --> 00:08:39,190 And I think I'm an example of one of your clients who has done the Goldilocks approach of working with you all. 84 00:08:40,090 --> 00:08:49,600 I started doing something that they have called the Strategy Party, which was like a deep dive, but then I was like, how do I get this stuff set up, 85 00:08:49,930 --> 00:08:51,790 because my business was getting busier? 86 00:08:51,790 --> 00:08:57,940 So then, I kind of did the middle package of getting support from you, but also being responsible for more stuff on the back end. 87 00:08:57,940 --> 00:09:07,840 And now, for the last couple of years, I've been all in and been doing all the things with you guys, and you guys take very, very good care of me, and do everything with Facebook ads, because it's just not 88 00:09:07,840 --> 00:09:11,200 possible at this point, so this is not going to happen. 89 00:09:11,200 --> 00:09:21,160 So, I just also wanted to share that, because sometimes, I think like Facebook ads only get talked about in—like there are a lot of myths around, oh, it's really expensive, or you have to wait until you make a lot 90 00:09:21,160 --> 00:09:28,180 of money, or something like that, and there are other options available, and I think I'm somebody who's taken these like baby steps and gotten through it. 91 00:09:29,370 --> 00:09:39,120 Yeah. And I love like letting people know that, because I do think a lot of people see who our clients are, people like you, and see that as 92 00:09:39,120 --> 00:09:43,260 like something they could do someday and it's not accessible to them now. 93 00:09:43,260 --> 00:09:52,950 And I really think it's so strategic to get started earlier on at a lower risk level, because you feel more comfortable. 94 00:09:52,950 --> 00:10:02,880 And then, as you grow your business and scale it, you have more knowledge around Facebook ads versus getting really big, and then diving in without having any kind of 95 00:10:02,880 --> 00:10:06,350 experience about the process or what to expect. 96 00:10:06,360 --> 00:10:08,010 Yeah, that makes a lot of sense. 97 00:10:08,010 --> 00:10:17,050 So, I guess on that note then, like who is the kind of person who's like a good candidate to start running Facebook ads or whose business, I suppose? 98 00:10:17,050 --> 00:10:22,980 Like what has to be going on in this person's business or for them to dive into Facebook ads to start? 99 00:10:24,050 --> 00:10:29,420 Yeah. So, I'm going to talk specifically about people that are in our niche, right? 100 00:10:29,750 --> 00:10:39,560 So, people that have digital products or even people who are running one-to-one services, if they want to grow their email list, that's totally doable with Facebook ads, 101 00:10:39,560 --> 00:10:49,310 too. But I think the most important things to consider, if you're going to go looking to get a return on your investment, you really want to 102 00:10:49,310 --> 00:10:59,270 have a proven product that people actually want, you want to have a proven offer, so you want to have your pricing 103 00:10:59,270 --> 00:11:02,410 on point, you want to have your messaging on point. 104 00:11:02,410 --> 00:11:06,260 And it doesn't have to be perfect, we can work on that together. 105 00:11:07,310 --> 00:11:17,000 Even in our partnership, I know you have made some changes along the way, some based on what you learned outside of the Facebook ads 106 00:11:17,360 --> 00:11:22,190 stuff, but also some of the things that we've talked about together, too. 107 00:11:22,190 --> 00:11:31,190 So, it can be an evolution, but you really need to be in a place where you know that your product and offer are working and 108 00:11:31,190 --> 00:11:41,120 converting. You also really, really need to be willing to play the long game, because it's not a quick win. 109 00:11:41,120 --> 00:11:47,200 It's not something that you throw to somebody else and let go of, right? 110 00:11:47,210 --> 00:11:56,990 You know we do all the things for you guys, but there's still a lot of stuff that has to happen on your end, because it really, truly is a partnership, where, 111 00:11:57,920 --> 00:12:06,260 yeah, we work on the Facebook ads side of things, but what has to happen after the click for all of that revenue to be coming in? 112 00:12:06,260 --> 00:12:15,530 So, I think, yeah, the biggest things are having a converting product, a funnel that works, and 113 00:12:15,950 --> 00:12:18,800 just being realistic about what it takes. 114 00:12:18,980 --> 00:12:27,770 And that might have to involve a lot of conversations with friends who have run Facebook ads, talk to some people who are agencies or freelancers. 115 00:12:27,770 --> 00:12:36,170 You don't have to be ready to buy or invest when you have those conversations, but learning more before you go into it, for sure. 116 00:12:36,350 --> 00:12:46,340 Yeah, and talking with somebody like EHM who can tell you like here's why you might not be ready or here's what you would get in place before you would come back to us, I think, can be 117 00:12:46,340 --> 00:12:51,080 really helpful to just get some guidance, because otherwise you might just be like floating around for a little while. 118 00:12:51,080 --> 00:13:00,350 But I also think like what Frannie is saying is so true and something I've gotten a lot of like panicked text messages from friends about in the past that I'm always like, I told you this was going to happen. But 119 00:13:00,830 --> 00:13:07,880 my ads got rejected in the beginning, if you remember, Frannie, because like certain words triggered Facebook, and so certain things got shut down. 120 00:13:08,240 --> 00:13:13,370 I learned so much like the ads to have a learning period, so it takes time for them to get up and running. 121 00:13:13,370 --> 00:13:15,990 Some audiences didn't work that we thought were sure things. 122 00:13:15,990 --> 00:13:19,490 Other ones that were like sleepers, we didn't realize we're going to be helpful. 123 00:13:19,490 --> 00:13:21,110 So, it just takes time. 124 00:13:21,110 --> 00:13:31,040 And I'm just such a big fan of like patience in business, in general, and taking the long-haul approach, and I think in our ad relationship together, too, like we've seen 125 00:13:31,040 --> 00:13:40,010 such a successful turnaround, because I am not somebody who's like, Frannie, if this like ad concept doesn't make my sales this month, then like I'm out of here . 126 00:13:40,340 --> 00:13:46,190 And so, we take on a lot of people all the time, who, the truth is the majority of people don't buy, right? 127 00:13:46,190 --> 00:13:56,180 The majority of people get served an ad might sign up for the free workshop, and then only a small percentage of those people buy, but then they're on my list, and then I'm nurturing them, and then I'm showing up on 128 00:13:56,180 --> 00:14:00,260 social media and I'm nurturing them, and then we're running ads to them again later down the line. 129 00:14:00,260 --> 00:14:09,830 So, it's just like I think you really, like Frannie said, have to go into it with this like this is not going to be your like overnight success, magic bullet /pill 130 00:14:10,190 --> 00:14:10,760 thing. Yeah. 131 00:14:11,570 --> 00:14:12,740 For sure. 132 00:14:12,830 --> 00:14:22,780 Yeah. And I love what you said, too, like some people will buy right away, but a lot of people won't buy, and 133 00:14:22,780 --> 00:14:31,170 I call those like the Maybe Laters, I feel like I need to make like a little character of her and give her a name, because it's so true. 134 00:14:31,170 --> 00:14:40,930 And that's such a valuable part about Facebook ads, is that you're constantly having new people come into your business, and yes, a lot of them will buy right away, but 135 00:14:40,930 --> 00:14:50,920 so many more won't, and what are you doing to nurture them, to keep them engaged, and to keep them purchasing from you on a consistent 136 00:14:50,920 --> 00:15:00,880 basis? Right? Like you'll bring people in month one, and then maybe a lot of them won't start converting until month three, but that's like really beneficial for you in 137 00:15:00,880 --> 00:15:02,770 month three, even months six, right? 138 00:15:02,800 --> 00:15:12,460 Like the work you put in on day one is delivering you results consistently over time and it just snowballs, which is really, really 139 00:15:12,460 --> 00:15:19,300 exciting, but you've got to be able to, yeah, see that holistic picture. 140 00:15:19,300 --> 00:15:20,410 Yeah, exactly. 141 00:15:20,470 --> 00:15:29,210 We've been talking about this snowball approach a lot with this little series of interviews of like you can see whether it's like you're on YouTube, or Instagram, or creating a podcast, or running ads. 142 00:15:29,210 --> 00:15:36,550 It's like all this stuff are these little deposits, and like stepping back, relearning, then stepping forward a little bit further than you did before. 143 00:15:36,550 --> 00:15:38,170 And so, it's alive. 144 00:15:38,170 --> 00:15:46,690 I mean, with me and EHM, we have somebody dedicated to my account who's constantly tinkering, and looking at the numbers, and we're constantly adjusting , right? 145 00:15:46,720 --> 00:15:49,840 So, it's a very long game, that is for sure. 146 00:15:49,840 --> 00:15:54,490 But you mentioned something, Frannie, that I think would be helpful to go like a little deeper. 147 00:15:54,490 --> 00:16:01,030 And so, I can imagine that some of the people listening are like, I'm not in a place where I have a funnel, like maybe they have an offer, but they don't have a funnel. 148 00:16:01,030 --> 00:16:10,360 And so, I thought you could maybe share a little bit about other reasons, other goals that you might run Facebook ads for other than running like a funnel -to-sale 149 00:16:11,050 --> 00:16:11,860 kind of thing. 150 00:16:12,820 --> 00:16:13,960 Yeah, for sure. 151 00:16:13,960 --> 00:16:23,800 And I mentioned this a little bit before, but I love when people want to get into ads before that point, too, because you can 152 00:16:23,800 --> 00:16:25,960 invest and play around. 153 00:16:26,080 --> 00:16:34,690 I don't know if play around is the right word, but you can kind of tinker with things and test the waters with much lower stakes. 154 00:16:34,930 --> 00:16:44,800 So, I actually really love when people want to do that, because you get experience with Facebook ads and how things work in a 155 00:16:44,800 --> 00:16:54,640 way that can feel a lot more comfortable and less like, this has to work for me, or else, like I'm closing my business, or something like 156 00:16:54,640 --> 00:17:04,360 that. So, one way is just awareness or visibility ads, and that could be something like running video ads, where you 157 00:17:04,360 --> 00:17:13,900 want to get more eyes on your Instagram account by running ads to Reel, or it could be a longer, more educational video where you want to get people 158 00:17:13,900 --> 00:17:17,320 actually watching for a couple of minutes. 159 00:17:17,350 --> 00:17:26,890 Maybe you're just teaching like a short lesson on something or you're sharing a really entertaining story that relates back to your product ultimately 160 00:17:28,060 --> 00:17:37,830 . You could also do ads to a podcast or blog post so that you can get more listeners or you can get more traffic to your website. 161 00:17:37,830 --> 00:17:47,560 All of those things, while they're not going to necessarily make you money today, they should ultimately, if you're strategic about your business, 162 00:17:47,590 --> 00:17:56,500 bring people into your audience, and over time, they should be warming up or you should be warming them up, and hopefully, they'll convert, too, eventually. 163 00:17:56,500 --> 00:18:06,280 And you can do that for five, $10 a day at a much more reasonable sort of investment in 164 00:18:06,280 --> 00:18:07,960 terms of risk level. 165 00:18:08,350 --> 00:18:11,290 And you can see benefits from that. 166 00:18:11,290 --> 00:18:13,600 You can see what people are doing on your website. 167 00:18:13,600 --> 00:18:23,560 You can have a little opt-in box there if you have, say, it's a blog post, and in the middle blog post, you're kind of like, hey, you want to learn 168 00:18:23,560 --> 00:18:25,630 more about this topic or the next steps? 169 00:18:25,630 --> 00:18:35,380 People can actually provide their information, which also leads to the next type of ads, which is email growth ads, lead ads, which are 170 00:18:35,380 --> 00:18:45,200 so valuable, because as newer business owners or even people a few years in, like ultimately, the goal is to always 171 00:18:45,200 --> 00:18:54,980 get people on your email list, because we all know that social media can be gone tomorrow, it can shut us down for absolutely 172 00:18:54,980 --> 00:19:03,560 no reason, we are like under their control, unfortunately, and the one thing we do own is our email list. 173 00:19:03,560 --> 00:19:13,490 So, a really, really great way to utilize ads if you're not ready to go all in and sell your product yet is to get people on your email 174 00:19:13,490 --> 00:19:20,990 list and just start sending them emails, or driving them to your socials, or sending them offers via email, right? 175 00:19:22,460 --> 00:19:32,210 You can do that. I would say that's a little bit of a bigger investment, I would say people on our niche who might be selling, 176 00:19:32,540 --> 00:19:41,900 or offering some kind of a freebie or a free training online, you might expect to pay 500 or $1,000 a month 177 00:19:41,900 --> 00:19:45,060 on ads for that. 178 00:19:45,060 --> 00:19:54,760 But ultimately, if your product is 500, $1000, and you get a couple of sales a month from those leads, it's 179 00:19:54,860 --> 00:19:56,150 worth it, for sure. 180 00:19:56,180 --> 00:19:57,350 Yeah, for sure. 181 00:19:57,350 --> 00:20:06,650 And I imagine like for people who don't have the like complex monster-looking funnel that I have now set up that took years and years to build on, it's like Frankenstein's 182 00:20:07,250 --> 00:20:15,620 monster at this point, but in the beginning, I had a much shorter of a funnel, which I imagined would like complement what you're talking about. 183 00:20:15,620 --> 00:20:25,520 So, like for example, you could run ads to your podcast episodes, or your YouTube, or whatever, or to some pieces of content you've created, and then as long as you're showing up on those channels, nurturing, 184 00:20:25,520 --> 00:20:30,430 and giving some sort of like opt in at the end of those—that's what I spent years doing, right? 185 00:20:30,440 --> 00:20:34,610 I was creating this evergreen content, and at the end, being like, go watch my free webinar. 186 00:20:34,610 --> 00:20:39,290 So, I could see that being basically like a shortened funnel to your freebie at least. 187 00:20:39,560 --> 00:20:44,750 And ultimately, that would build your email list as well. 188 00:20:44,750 --> 00:20:54,470 For sure, yeah. I think the biggest thing I try and tell people is if you're going to invest in ads at a 5-dollar-a-day level or a 5000-dollar- 189 00:20:54,800 --> 00:20:58,060 a-day level, like you need to have strategy behind it. 190 00:20:58,070 --> 00:21:07,400 And so, it's never just—that's why I get so, not annoyed, but I kind of want to like slap people on their wrist when they tell me they're randomly boosting posts, 191 00:21:08,000 --> 00:21:11,510 because it like did good organically, and I'm like, okay, well, what's your strategy? 192 00:21:12,170 --> 00:21:22,040 What's the point behind that, just to get me more people to view it, or if you have a call to action at the end of that post that did well, like, okay, 193 00:21:22,040 --> 00:21:25,630 fine, as that's really smart and strategic? 194 00:21:25,630 --> 00:21:35,500 But yeah, just go into it with a goal and have a path from the Facebook ad to something that's next, and next, and next. 195 00:21:35,500 --> 00:21:39,700 And that's that holistic picture that we're talking about, right? 196 00:21:39,880 --> 00:21:43,090 Like we're always bringing people down this customer journey. 197 00:21:43,180 --> 00:21:45,400 Yeah, exactly, and nurturing them. 198 00:21:45,400 --> 00:21:47,200 Yeah. Okay. 199 00:21:47,200 --> 00:21:50,950 So, what are some of the things then that you do encourage people to have in place? 200 00:21:51,160 --> 00:21:59,410 Like when people come to you and they're building the funnel, I know you said you need a proven offer and that we have to make sure that we've had sales. 201 00:21:59,410 --> 00:22:04,090 I think like social proof, I've talked to also about like social proof really helps for running ads. 202 00:22:04,090 --> 00:22:09,490 What are some other things that people have to have in place if they want to make sales from ads? 203 00:22:10,630 --> 00:22:11,910 Yeah, great question. 204 00:22:11,920 --> 00:22:17,010 So, I have a whole list of this. 205 00:22:19,140 --> 00:22:24,300 Let's see. So, definitely, you need to have a sales funnel. 206 00:22:24,300 --> 00:22:34,050 So, that is landing pages that bring people from the ad to an opt in, and then to a thank you page, and then 207 00:22:34,050 --> 00:22:39,190 ultimately, either delivering something free for that email exchange. 208 00:22:39,190 --> 00:22:49,080 And finally, a sales page, a cart, some kind of cart, a lot of services now offer that like all in one, which is really great. 209 00:22:50,430 --> 00:22:52,320 So, yeah, a sales funnel. 210 00:22:52,320 --> 00:23:02,130 You also need to have follow-up, nurturing, whether that be, really, it should be both, email follow-up system, so you're getting in 211 00:23:02,130 --> 00:23:11,940 touch with people not just on that same day that they come to you, but for a week or so after, for months after, but also showing up 212 00:23:11,940 --> 00:23:20,510 organically, because not everybody in your audience will be looking at their emails, they might be hanging out on Instagram. 213 00:23:20,510 --> 00:23:28,020 And you can't do everything at once, so you have to pick and choose a few of them to start with, and grow over time. 214 00:23:28,020 --> 00:23:29,160 I know you know that. 215 00:23:29,160 --> 00:23:39,030 You recently added a podcast, and you're doing YouTube and stuff like that, but it wasn't always that way, but it's just a way to, yeah, take care of 216 00:23:39,030 --> 00:23:40,380 those Maybe Laters. 217 00:23:41,970 --> 00:23:46,260 You also want to have resources, and that means a lot of things, right? 218 00:23:46,260 --> 00:23:53,840 It means time to optimize those things that we just talked about, right? 219 00:23:53,840 --> 00:24:03,720 Like nothing works perfectly all the time, you might find you're getting people to that big magnet page or that landing page, and they're not converting that well. 220 00:24:04,170 --> 00:24:06,840 So, maybe there's some optimization there. 221 00:24:07,830 --> 00:24:10,200 You also need time to create ads, right? 222 00:24:10,230 --> 00:24:19,260 Like we'll build ads for you, or if you're doing it yourself, you can build them in Canva, but you also need to maybe do some video recording. 223 00:24:19,800 --> 00:24:26,430 You need assets in terms of images, like photos. 224 00:24:26,430 --> 00:24:32,940 They can be images that your friend took of you on your iPhone or you can have a photo shoot with somebody, right? 225 00:24:34,050 --> 00:24:37,020 So, you want to have those assets in place, that time. 226 00:24:37,050 --> 00:24:42,330 You also need resources in terms of people from time to time, right? 227 00:24:42,330 --> 00:24:52,230 When you're just getting started out, it's usually you, but if you're going to be investing in ads, you're probably at a level where you have one or two team members, at least, maybe a 228 00:24:52,230 --> 00:24:54,840 VA or a tech person who can help out. 229 00:24:54,870 --> 00:24:59,400 That's super helpful, because it really allows you to move quickly. 230 00:24:59,700 --> 00:25:09,030 I find that, sometimes, in the past, we've worked with people who didn't have team members, and when we needed some funnel changes, 231 00:25:09,450 --> 00:25:17,070 they were so focused on their social media content that they didn't make the funnel changes a priority. 232 00:25:17,070 --> 00:25:19,830 So, that's really important. 233 00:25:19,830 --> 00:25:29,580 Whether it's your own time or the time of people on your team, that's like a big thing, because I think people see Facebook ads 234 00:25:29,580 --> 00:25:39,540 as, right away, giving them way more time, and it does do that for you eventually, but it also takes those 235 00:25:39,540 --> 00:25:41,320 resources, too. 236 00:25:41,320 --> 00:25:43,320 And ultimately, budget, right? 237 00:25:43,320 --> 00:25:53,250 You don't want to go into Facebook ads with the idea that I'm going to invest $500 and I need to make that $500 238 00:25:53,640 --> 00:25:54,900 back now. 239 00:25:54,930 --> 00:25:57,240 You really need to consider that. 240 00:25:58,140 --> 00:26:08,070 And if you are working with someone who has proven success with ads and you're trying to sell, say, like an online course 241 00:26:08,070 --> 00:26:17,370 with ads, you could consider the first month, you won't make any money, and then the second month, you might break even, and the third month is where you might start to 242 00:26:17,370 --> 00:26:26,970 profit, if it happened on day one, but you really want to go into it thinking that there's going to be a lot of learning 243 00:26:26,970 --> 00:26:36,840 involved, and if you have the budget to kind of wait that out, then you're in the right place to do some investing with ads, but you have to be patient and 244 00:26:36,840 --> 00:26:42,000 be willing to tweak what's not working to get to the successful point. 245 00:26:42,210 --> 00:26:47,840 Yeah, I'm so glad you talked about that aspect, like the budget aspect is so helpful to people. 246 00:26:47,840 --> 00:26:55,430 And I always like compare it to like buying a house or renting an apartment of like you don't want to be housed poorly, right? 247 00:26:55,530 --> 00:27:00,640 So, you don't want to get a place that it's like if something goes wrong, I'm going to be so stressed that this is terrible, right? 248 00:27:00,720 --> 00:27:03,000 And I felt the same way when I invested in ad. 249 00:27:03,000 --> 00:27:10,290 And I think I probably waited too long in the sense that like I was just afraid to do it, and I could have afforded it at that point, but I was afraid. 250 00:27:10,290 --> 00:27:19,440 But once I did, I was very much like in a mental place, where I was just like, if this doesn't work out, it's okay, it was an experiment, and I'm very pro -experiment 251 00:27:20,370 --> 00:27:25,590 in business, and it wouldn't have destroyed the business, it wouldn't have disrupted it, really. 252 00:27:25,950 --> 00:27:33,000 But it's an investment, just like any other investment, it doesn't always work out the way that you want to or in the time period that you want to. 253 00:27:33,000 --> 00:27:42,930 But I always think, too, like Facebook ads, I've talked about this a lot in the podcast, like for some reason, you see a lot in marketing, people pride themselves on like, "I do all this without Facebook ads", 254 00:27:42,930 --> 00:27:48,600 and for some reason, they like vilify this, and I'm like, I don't understand why this gets so vilified, it's just advertisement. 255 00:27:48,600 --> 00:27:51,020 Like it's our businesses' form of advertisement. 256 00:27:51,020 --> 00:27:58,920 It doesn't make sense for me to have a billboard on the highway, because like none of my ideal clients are going to see it, and this is my highway billboard. 257 00:27:58,920 --> 00:28:01,620 Like this is my highway, my highway is Instagram and Facebook. 258 00:28:01,620 --> 00:28:11,400 So, like I don't know, I was hoping you would talk a little bit about just this like vilification that people have or it's like pride, and maybe where you see that coming from or 259 00:28:11,400 --> 00:28:14,430 why you think that's like a popular topic. 260 00:28:15,600 --> 00:28:21,300 Yeah, it's so funny, like I talked about this, for sure, on social media. 261 00:28:22,710 --> 00:28:31,570 I think that just the idea of sort of people do one strategy in business and they 262 00:28:33,250 --> 00:28:34,430 hang on to it. 263 00:28:34,430 --> 00:28:41,080 Not always, but they hang on to it, and think, that is the way to go. 264 00:28:41,080 --> 00:28:46,810 And I also think a part of it is just like their marketing strategy, too, right? 265 00:28:47,050 --> 00:28:56,020 Maybe they're selling how to sell on Instagram without ads or something like that, but yeah, I don't know why it gets vilified. 266 00:28:56,020 --> 00:29:05,830 I think people also have bad experience with ads, so they sort of put it in that category as well, which it can sometimes be the 267 00:29:05,830 --> 00:29:14,770 ads, but more likely than not, it's either they have an issue on their back end, or they worked with somebody who wasn't right for them, or who was 268 00:29:16,780 --> 00:29:18,760 scammy, or whatever. 269 00:29:19,660 --> 00:29:29,560 But I think it's so funny, because when I look at people with that kind of success, I mean, it's possible, I think much more common back in the 270 00:29:29,560 --> 00:29:39,430 day, a few years back, but if you really want to grow in scale, like it's great that you have all that success without ads, like why wouldn't 271 00:29:39,430 --> 00:29:48,400 you just add ads to the equation so that you could focus on other things and like feel 10 times more? 272 00:29:48,640 --> 00:29:57,850 I have a client who, we first started working with her, she had her last launch , she made 50K in revenue, which is 273 00:29:58,210 --> 00:30:08,080 amazing. And then, the first launch we did together, she made 150K, and it was like we had 274 00:30:08,080 --> 00:30:15,340 just started working with her, so there wasn't a ton of optimization in place, it was really just adding fuel to her fire. 275 00:30:15,700 --> 00:30:25,210 And so, when people kind of have that message or that mindset, that's sort of where I drive them, is, yes, you can do a lot without 276 00:30:25,210 --> 00:30:33,130 ads, for sure, but why wouldn't you add them so that you can create more profit, 277 00:30:35,200 --> 00:30:38,050 grow your team, serve more people? 278 00:30:39,490 --> 00:30:48,940 Yeah, I think it's really funny, and it doesn't bother me, because they're probably like not the right people for ads 279 00:30:48,940 --> 00:30:58,710 anyways, but yeah, I do think it's funny, because it's almost like I'd love to work with somebody like that, and then show them, and be like, oh, look what happens 280 00:31:01,290 --> 00:31:02,550 when you do get ads. 281 00:31:02,910 --> 00:31:12,810 Yeah, I'm glad you said that, but I think it's helpful for people to hear, because they're consuming a lot of content that's throwing those messages at them, too, they almost make 282 00:31:12,810 --> 00:31:14,160 like ads seem dirty or something. 283 00:31:14,160 --> 00:31:24,060 And also, like I've talked about when I did the episode on the podcast about Facebook ads, I said like it's not for everyone and it's not like a requirement, like you don't have to, but like Frannie is saying, it also 284 00:31:24,060 --> 00:31:28,050 can be helpful and I don't understand why it gets like, yeah, vilified in that way. 285 00:31:28,230 --> 00:31:35,700 But I would also encourage anyone listening, like when you hear people talking about that, I personally always take a moment to look at how much content they produce. 286 00:31:36,240 --> 00:31:39,390 That's what I call toilet content, meaning it goes down the toilet very quickly. 287 00:31:39,990 --> 00:31:45,810 So, these people tend to be, they're on TikTok, they're creating a Reel a day, they're on Stories a ton. 288 00:31:46,050 --> 00:31:53,310 The energy I'm getting from them is that they're like really attached to creating content that's all going down the toilet. 289 00:31:53,310 --> 00:32:03,150 And so, the thing I really enjoyed about ads was that it allowed me to slow down a bit, and go back to my roots of creating content like this, and YouTube videos, and that kind of stuff, and then 290 00:32:03,240 --> 00:32:06,720 like the toilet content is more the supplementary. 291 00:32:06,720 --> 00:32:16,710 Like I can go there, and just be myself, and show little snippets of my day, but it doesn't have to dominate my life, because if you make a post on Instagram, after you 292 00:32:16,710 --> 00:32:21,570 listen to this episode, go into any of your posts, look at the reach of that post, look at how many people have seen that. 293 00:32:21,570 --> 00:32:29,430 And then, DM me, and I'll send you a screenshot of how many people have seen my ads and like how many people have seen my video. 294 00:32:29,430 --> 00:32:37,050 Somebody commented on one of my ads yesterday, and I just happened to click on it, and I saw that that like ad video had like hundreds of thousands of views. 295 00:32:37,050 --> 00:32:46,320 I could never create a post on Instagram that would get that many views, like the algorithm will just not allow that to happen, in my opinion, unless I do something 296 00:32:46,920 --> 00:32:56,820 terribly viral. So, I just like think about that, too, the kind of like the why not is like I feel like I'm paying to allow them to do the work for me 297 00:32:56,820 --> 00:33:00,660 and to show me to more people than I could ever reach. 298 00:33:00,660 --> 00:33:10,230 So, I'd be standing there every day, screaming into a microphone, reaching this many people when I can produce less content and have you guys put out these ads that get to so many more than I ever 299 00:33:10,230 --> 00:33:10,740 could. 300 00:33:11,750 --> 00:33:12,800 Yeah, for sure. 301 00:33:12,800 --> 00:33:16,580 And actually, I love that you said that, too, because I think two things. 302 00:33:16,580 --> 00:33:23,930 One, like some people just love to be showing up all the time and creating new content all the time. 303 00:33:23,930 --> 00:33:26,390 And there's nothing wrong with that. 304 00:33:26,390 --> 00:33:30,650 You can see success from that and some people are super happy doing that. 305 00:33:31,910 --> 00:33:37,280 Maybe they feel more in control of their results or they just love getting on social. 306 00:33:37,850 --> 00:33:47,840 For people who don't want to do it as much, or like you or I who prefer to create content that lasts a lot longer, then ads are better for 307 00:33:47,840 --> 00:33:51,110 us. But like you said, yeah, ads are not for everyone. 308 00:33:51,140 --> 00:33:54,390 Also, some people just don't want to get that big. 309 00:33:54,390 --> 00:34:02,510 You know, for sure, like as you grow ads, as you scale your business, there is more to manage. 310 00:34:02,510 --> 00:34:04,910 You've managed things in a different way. 311 00:34:04,910 --> 00:34:07,670 It can be really fun and exciting. 312 00:34:07,670 --> 00:34:09,050 It can be hard. 313 00:34:09,050 --> 00:34:11,030 It can be challenging. 314 00:34:11,030 --> 00:34:12,800 And it can be good and bad. 315 00:34:12,800 --> 00:34:17,390 But some people also just don't want to get bigger, and that's okay, too. 316 00:34:18,860 --> 00:34:28,520 But yeah, I do think that's a good point to bring up and talk about, is considering what you want from your business and what it might look like to 317 00:34:28,520 --> 00:34:31,730 grow bigger in one way or the other. 318 00:34:31,730 --> 00:34:36,680 It's not really right or wrong, it's just two different strategies. 319 00:34:36,680 --> 00:34:46,250 Yeah. Have you ever felt lost about where to begin with the legal side of protecting your online 320 00:34:46,250 --> 00:34:50,930 business? Some people say you can just wing it at the beginning and get officially set up later. 321 00:34:50,960 --> 00:34:52,700 Not a good idea, by the way. 322 00:34:52,910 --> 00:35:02,720 Whether you're afraid to even start working with clients, because you don't want to do something wrong legally, and then get in trouble, or your business is growing and you sort of forgot to take care of the legal 323 00:35:02,720 --> 00:35:04,540 pieces, I've got you. 324 00:35:04,550 --> 00:35:14,330 I don't want you to live in fear of the internet police coming after you and your business, but you do have to do certain things and get certain things in place in order to legally and safely run your business 325 00:35:14,330 --> 00:35:21,440 online. As much as it just feels like an unregulated, Wild, Wild West online, that is very much not the case. 326 00:35:21,440 --> 00:35:31,250 As an attorney turned entrepreneur and former corporate litigator, I can assure you that there are rules, there are real steps that everybody who runs or starts an online business needs to 327 00:35:31,250 --> 00:35:33,860 take. And you're not behind at all. 328 00:35:33,860 --> 00:35:36,260 We can get you set up and following the rules right away. 329 00:35:36,260 --> 00:35:38,110 In fact, we can even do it today. 330 00:35:38,120 --> 00:35:43,360 I want to teach you the five very simple steps to take to legally protect and grow your online business. 331 00:35:43,370 --> 00:35:52,600 You don't need an MBA to be a successful entrepreneur and stay out of legal hot water, but you do need to dot your legal Is and cross your Ts in a few key areas that can't be skipped. 332 00:35:52,610 --> 00:35:59,060 That's exactly what I'll teach you in my free one hour legal workshop called Five Steps to Legally Protect and Grow Your Online Business. 333 00:35:59,060 --> 00:36:07,430 Just head to mylegalworkshop.com, drop in your email address, pick the time, and I'll send you a link to watch the workshop video whenever you have time. 334 00:36:07,580 --> 00:36:17,390 This is the best place to begin if you're just getting started legally legitimizing your business, so head on over to mylegalworkshop.com and sign up to watch Five Steps to Legally Protect and Grow Your 335 00:36:17,390 --> 00:36:18,650 Online Business now. 336 00:36:21,930 --> 00:36:28,590 Ads have been so helpful to me in stabilizing like difficult life situations over the last couple of years. 337 00:36:28,590 --> 00:36:32,790 I've been with EHM while my dad was really sick and like all these things were going on. 338 00:36:32,790 --> 00:36:42,750 And so, I always say to my friends, it feels like you have like a little secret like marketer in your business, like a worker who's out there like telling people about your business even when you're not doing 339 00:36:42,750 --> 00:36:52,560 anything. So, in a couple of weeks when I'm on vacation, like you guys will be serving up my ads all the time and people are still coming into my business without me having to go onto 340 00:36:52,560 --> 00:36:54,090 Instagram, on Stories, and whatever. 341 00:36:54,090 --> 00:37:03,720 So, still, like it has worked for me very well, and in times, when I have just really wanted to be more inward because of stuff going on with my dad, that the numbers are all still very 342 00:37:03,720 --> 00:37:07,740 stable. I don't really see a big difference and we don't see everything like slow down. 343 00:37:07,740 --> 00:37:16,830 So, if maybe somebody has another job, or childcare, or all these other things going on in life, I feel like you can also approach ad from like a 344 00:37:16,830 --> 00:37:19,260 stabilization standpoint as well. 345 00:37:19,560 --> 00:37:21,390 Yeah, I could see that be helpful. 346 00:37:21,720 --> 00:37:31,650 So, what are some of the most common mistakes that you see, Frannie, when somebody tries to start ads themselves, yeah, like maybe on their own or maybe with just 347 00:37:31,650 --> 00:37:37,800 working individually with like somebody to implement their ads, but not necessarily an agency like yours that has so much expertise? 348 00:37:39,030 --> 00:37:42,430 Yeah, that's a great question. 349 00:37:42,430 --> 00:37:46,470 These are all great questions and stuff I love to like talk about. 350 00:37:47,430 --> 00:37:49,590 I think there are a few things. 351 00:37:50,100 --> 00:38:00,100 I would say, and obviously, I'm going to say this because I am an ads agency, but I think Facebook and 352 00:38:00,100 --> 00:38:09,820 Instagram ads, unless you're somebody who really enjoys tinkering around with new platforms and really diving in to make things 353 00:38:09,970 --> 00:38:19,330 work, a lot of what I find is that the people that we work with are really smart and great at what they do, and don't 354 00:38:19,330 --> 00:38:23,330 love what we do, which is Facebook and Instagram ads. 355 00:38:23,350 --> 00:38:31,930 And so, very few people really get a lot of enjoyment and want to focus on that side of things, so 356 00:38:32,950 --> 00:38:42,700 they should be investing in coaching, or a course, or all on somebody doing it for them, but they're 357 00:38:42,700 --> 00:38:52,690 afraid, so they end up trying to do it themselves on their own, or going for the cheaper course, or a 358 00:38:52,690 --> 00:39:02,680 freelancer, or whatever, and that's totally fine, I totally understand it, but what I find is that a lot of people eventually come back to us, and 359 00:39:02,680 --> 00:39:05,290 are like, "Actually, this really didn't work out at all. 360 00:39:05,290 --> 00:39:15,040 I had a terrible experience, and now, I'm ready to work with you." And I guess I would say, really 361 00:39:15,040 --> 00:39:22,960 look at the level of support you're going to get and do your research about whoever you're going to work with. 362 00:39:23,770 --> 00:39:33,610 I recently had someone who bought my course a few years back, and we've chitchatted, and she was like, "I'm just not ready for your level 363 00:39:33,610 --> 00:39:39,730 yet, but I'm considering working with somebody else, I have this question, can I ask you?" And I'm like, "Yes, no problem. 364 00:39:40,300 --> 00:39:50,140 Like I want you to be at a place where you can work with us, I know you'll get there someday, but like here's what you should think about in this situation." So, I guess 365 00:39:50,140 --> 00:40:00,100 if you are going to take the leap and you really want to go the Facebook ad path, do a lot of research into what you're going to invest in and make 366 00:40:00,100 --> 00:40:09,340 sure that you're making not just the cheapest investment, but the right investment or waiting a little bit until you have the 367 00:40:09,340 --> 00:40:13,360 resources to invest in something that will really get you to where you want to go. 368 00:40:13,810 --> 00:40:23,590 I know, myself included, I've invested in things before, where I went the cheaper route, and then I picked myself, because I know that, actually, I 369 00:40:23,590 --> 00:40:26,880 needed to invest at a higher level, I was just afraid. 370 00:40:26,880 --> 00:40:33,760 And that's fine, we all do it, but I would say that's like a big mistake a lot of people make. 371 00:40:34,120 --> 00:40:39,100 Another mistake is having unrealistic expectations. 372 00:40:39,100 --> 00:40:42,850 A lot of people have one expectation. 373 00:40:43,120 --> 00:40:52,540 Every single person I talk to on like a discovery call says, "I know you can't give me an exact answer, but like what results am I going to get?" 374 00:40:53,740 --> 00:40:58,780 "I'm not going to give you an answer at all, because I can't tell you. 375 00:40:58,780 --> 00:41:04,930 I can give you all these numbers of what might happen, but it's still not going to be the answer you're looking for. 376 00:41:04,960 --> 00:41:09,880 Here's a rough idea of what you might be able to expect, but there's no guarantee. 377 00:41:10,720 --> 00:41:19,510 What I can guarantee you is that we're going to work together as your partner and work really hard with you to get you to success." 378 00:41:20,920 --> 00:41:30,880 So, just kind of keeping that in mind and being willing to put in the time and effort to make it work and not give up, especially if you 379 00:41:30,880 --> 00:41:36,540 have a product that you know people want and you have an offer that is good. 380 00:41:36,550 --> 00:41:44,800 It's really about that optimization, about tracking, looking at where the problem might be, and how we could solve it together. 381 00:41:45,460 --> 00:41:46,690 Yeah, it's so true. 382 00:41:46,690 --> 00:41:56,590 There are so many elements, I think, that I never—and so I'm not saying this in any like bad way, but I just think that people would not realize, because I did not realize before I started running ads that it's kind of like 383 00:41:56,590 --> 00:42:01,690 a Rubik's Cube of all these things of like, you have the tracking specialist, but also like the creative. 384 00:42:01,690 --> 00:42:07,300 Like I remember not knowing how important—like I thought it was all about just like serving up to the right audiences, right? 385 00:42:07,300 --> 00:42:11,370 So, as long as we get this ad from the audience, it's like, duh, they're just going to convert, right? 386 00:42:11,440 --> 00:42:13,930 But then, it was like, what about this creative? 387 00:42:13,930 --> 00:42:22,210 And then, we got even more creative with the creative, and now, we're then talking about the copy, the headlines, the link, the page, the landing page that we send them to. 388 00:42:22,210 --> 00:42:29,800 It's like a seesaw, it's like constantly flowing of like all these things we have to adjust, which is so helpful in working with somebody. 389 00:42:29,800 --> 00:42:39,160 Like it's not just about setting up these ads and just making sure they're like getting clicks, because that's not going to—it's kind of like the equivalent of like having a lot of Instagram follow, that doesn't do anything for you. 390 00:42:39,160 --> 00:42:43,720 It's like just having a lot of clicks in your ads that then go nowhere isn't going to help you. 391 00:42:43,720 --> 00:42:51,100 So, I think it's like it's good to ask all of these questions if you're talking to anyone, if you end up talking to Frannie's team, like just making sure you're 392 00:42:51,370 --> 00:42:56,280 asking about all these different areas, because it's very, very nuanced. 393 00:42:56,670 --> 00:42:59,910 And so, I just want people to ask about that kind of stuff. 394 00:42:59,940 --> 00:43:09,840 The other thing that I was thinking about was that with ads, I think, sometimes, people think that they're a little bit of like a hand-off, like that you just hand them off 395 00:43:09,840 --> 00:43:13,060 to an ads team, and then you're kind of out of it, right? 396 00:43:13,060 --> 00:43:20,770 And the way that I always think about our partnership and one of the things that I think makes it work really well is that you guys are the ads experts, right? 397 00:43:20,790 --> 00:43:30,300 You're the ads experts, you're a messaging, creative, delivery expert, all of that kind of stuff, like on the execution side and the management side, but I have to be the expert in my business, and of my 398 00:43:30,300 --> 00:43:34,800 client, and like of who our ideal client is, what messaging is working for them. 399 00:43:34,980 --> 00:43:42,170 I mean, you obviously have a lot of expertise from the copy side, but then I'll say anecdotally, this is what I'm hearing or people are asking me a lot about this. 400 00:43:42,170 --> 00:43:43,590 And they don't like this language. 401 00:43:43,590 --> 00:43:46,830 They don't like when you use this phrase or they love it when you use that phrase. 402 00:43:47,490 --> 00:43:53,680 And we also have to pay attention on my side to like what content's working well, what's performing, right? 403 00:43:53,700 --> 00:44:03,660 And I feel like in our meetings, I'm often chiming in and like being very involved, to be like, but this is what I'm seeing or I want to try this, because this is what I'm feeling with the clients. 404 00:44:03,660 --> 00:44:13,560 And so, I think like I just wanted to have you speak on that for a second of like how this is really a collaborative thing, and this is not something you just like hand off, and someone's like making money for you 405 00:44:13,680 --> 00:44:17,670 while you're like on the beach drinking a mojito, even though that sounds nice. 406 00:44:17,750 --> 00:44:21,420 Yeah. I hope someday, you are on the beach, drinking some mojitos. 407 00:44:21,420 --> 00:44:22,470 Well, you can do that, too, right? 408 00:44:23,940 --> 00:44:25,290 Yeah, for sure. 409 00:44:25,290 --> 00:44:29,690 But I love that topic, because it's so important. 410 00:44:29,700 --> 00:44:32,940 Our most successful clients are our best partners. 411 00:44:33,180 --> 00:44:43,110 I think a lot of people, not so much that we come across any more, but I've definitely worked with some people before and there are 412 00:44:43,110 --> 00:44:52,920 lots of people in the corporate world, for sure, no offense, that are like, "I'm paying you to do this for me", versus like I really feel when we 413 00:44:52,920 --> 00:45:00,760 work with our clients, they become our partners, because it really is a group effort. 414 00:45:00,760 --> 00:45:04,080 Like we have to do our stuff, but you also have to do your stuff. 415 00:45:04,080 --> 00:45:14,070 And what makes a successful client for us is somebody who wants to work together, who wants to tell us, "Hey, I'm hearing a lot of 416 00:45:14,070 --> 00:45:20,730 people talking about this lately that they weren't talking about before, maybe we can incorporate this in the ad". 417 00:45:21,330 --> 00:45:31,320 We recently had a client who had seen like lower results for a little bit and we had like a strategy session where we really were talking about like all of the numbers 418 00:45:31,320 --> 00:45:35,670 in her funnel, we were talking about, okay, what are the ideas that we have? 419 00:45:35,670 --> 00:45:38,670 Where do we see this leak and how can we work together? 420 00:45:38,670 --> 00:45:45,720 What can they do on their side to make changes, and what can we do on the ad side to make changes and improve those results? 421 00:45:45,720 --> 00:45:55,680 And it's like, honestly, like I think it's funny to say this, but it's like such a beautiful thing when that works out so well, because it really is like a puzzle 422 00:45:56,190 --> 00:46:05,850 that we're figuring out together, and it's so strategic and definitely nerdy, but I'm like a nerd about this stuff, but it's really 423 00:46:05,850 --> 00:46:15,360 cool when you get smart people working together, and using all of that like brainpower and expertise from each side or from multiple people 424 00:46:15,360 --> 00:46:20,130 to improve things or take it to the next level. 425 00:46:20,130 --> 00:46:29,900 That's so fun, and it makes the partnership feel more like a friendship than anything, and I think it's what gets people the best results. 426 00:46:29,900 --> 00:46:39,450 Our absolutely most successful clients are the ones who come at the relationship in that way and who 427 00:46:39,450 --> 00:46:49,350 give us—of course, we want to be doing as much as we can for you and taking as much as we can off your plate, but also, who gives us a lot, too, in 428 00:46:49,350 --> 00:46:59,340 terms of just information or even ideas, yeah, like you said, you know your audience and your business best, so you have to share 429 00:46:59,340 --> 00:47:04,140 those things with us so that we can also represent that in your ads. 430 00:47:04,260 --> 00:47:05,490 Yeah, totally. 431 00:47:05,490 --> 00:47:15,480 Yeah. Sometimes, it's like even just you guys know like what trends are going on or like what trends are—I mean, since I've been running Facebook ads, things have changed so much from like static images to 432 00:47:15,480 --> 00:47:18,060 then videos, to like Reel-style videos, to this, that. 433 00:47:18,060 --> 00:47:27,690 It's like it shifts all the time, so sometimes, you guys will bring the best concept, and then I'll be like, but here's the content that's working the best, and we just like apply that to the concept that's working 434 00:47:28,320 --> 00:47:31,440 and something like that. So, I think it's so helpful. 435 00:47:31,560 --> 00:47:41,370 I also thought it would be kind of fun to go through a couple of—well, actually, before that, I just wanted to make a note that I was just realizing that everyone in this little 436 00:47:41,370 --> 00:47:51,120 series who I've interviewed so far has called themselves a nerd at some point in the interview, and I just wanted to note, first of all, that all my friends are nerds and I'm a nerd, too, but also, that 437 00:47:51,570 --> 00:47:55,680 isn't it funny how like people who are really good at what they do feel so passionately about it? 438 00:47:55,680 --> 00:48:05,420 And I just don't think that's like a mistake that like all of you guys have felt so—like you love what you do and you love like digging deep into the details, and it's just funny that all three of you have shared that. 439 00:48:05,430 --> 00:48:09,180 So, I just want everyone to note, nerd out on your business. 440 00:48:09,180 --> 00:48:09,190 A bunch of nerds. 441 00:48:09,190 --> 00:48:12,420 Yeah, nerd out on your business, it plays well in the long run. 442 00:48:13,380 --> 00:48:20,130 So, I thought that there are a lot of like common ad myths or thoughts people have that we can go through. 443 00:48:20,130 --> 00:48:26,910 So, the first one that I wanted you to respond to is that ads are super expensive, like you don't do this until you make a lot of money. 444 00:48:28,170 --> 00:48:29,940 Yeah, great one. 445 00:48:30,330 --> 00:48:40,170 I think that ads can be expensive if you aren't strategic about how you go about it, like you're just throwing spaghetti at the 446 00:48:40,170 --> 00:48:49,790 wall. Ads are an investment, for sure, but they also are a huge, 447 00:48:49,790 --> 00:48:51,350 huge revenue driver. 448 00:48:51,350 --> 00:49:01,160 And if you're willing to strategically invest in the process, I think every thing we've said before this has 449 00:49:01,160 --> 00:49:03,560 kind of talked about how to do that. 450 00:49:03,560 --> 00:49:11,030 If you strategically invest in the process, and yet take a little bit of risk on, you can see 451 00:49:13,400 --> 00:49:19,880 benefits and results like you honestly never could have maybe even dreamed of. 452 00:49:19,880 --> 00:49:29,350 And I always worry about like telling people they can expect X, Y, Z, 453 00:49:29,360 --> 00:49:39,200 but like I know you know, for sure, like you've had some moments where you're like, I cannot believe like ads have helped my business 454 00:49:39,200 --> 00:49:40,310 do this and that. 455 00:49:40,310 --> 00:49:49,730 Like we said before, it's not only the ads, the ads aren't the thing that did it, but it is that fuel that 456 00:49:49,730 --> 00:49:53,720 helps amplify everything that you've done really well. 457 00:49:53,780 --> 00:49:54,860 Yeah, for sure. 458 00:49:54,860 --> 00:50:01,970 Yeah. And investing in ads initially at like the baby stages, at like the lower offer that you have was what enabled me. 459 00:50:01,970 --> 00:50:11,570 Like I remember when I started working with Frannie, I remember telling Frannie specifically, it is my dream to work with you in like the full package, but at that moment, I couldn't imagine like 460 00:50:11,570 --> 00:50:20,270 investing that much, right? And it was like really, quickly that the ads themselves took off that then it allowed me to invest in that bigger package, which allowed the ads to get even better. 461 00:50:20,270 --> 00:50:29,610 So, it can be something you like build upon, but it was not that long ago that I was telling Frannie on Zoom like, I can't wait to work with you one day and like be able to do this. 462 00:50:29,610 --> 00:50:30,950 So, it happens. 463 00:50:31,970 --> 00:50:41,750 Another one that I thought was really good, and I feel like, well, we all get this no matter what industry we're in, but I hear this about ads a lot, is like ads will only work if you sell courses, 464 00:50:41,750 --> 00:50:50,960 or like ads don't work for people who do like one-to-one coaching, or like ads only work if you're in the business like marketing space, what do you say to those 465 00:50:51,410 --> 00:50:52,940 questions or challenges? 466 00:50:54,900 --> 00:50:59,310 I think ads can work for anyone. 467 00:50:59,310 --> 00:51:08,820 If you solve a real problem, if you have a product that people want, it doesn't matter what 468 00:51:09,960 --> 00:51:19,620 type of business you are, I truly believe that you need to just get it out in front of the right people, use the right messaging, and have a 469 00:51:19,620 --> 00:51:29,250 system like we've talked about that actually brings them from a visitor to your digital space or physical space 470 00:51:29,250 --> 00:51:31,990 to somebody who actually buys from you. 471 00:51:32,120 --> 00:51:41,880 I know people that have local businesses that get great results from ads, I know people that don't have courses that get great results from ads, they do one-to-one 472 00:51:42,480 --> 00:51:48,930 coaching, they sell, we actually work with some clients who are old school bloggers, right? 473 00:51:49,200 --> 00:51:54,620 Their revenue comes from affiliates, or ads on their blog, or et cetera, et cetera. 474 00:51:54,960 --> 00:52:04,950 They know that getting someone on their email list will ultimately return them money in one way or another, so they just deliver, they just run ads to grow their 475 00:52:05,130 --> 00:52:09,960 email list, their goal isn't even to sell a course or anything. 476 00:52:11,220 --> 00:52:15,390 So, yeah, ads can work for all types of businesses. 477 00:52:15,390 --> 00:52:20,490 I don't know, I guess I'm a broken record, but you just have to be strategic about how you do it. 478 00:52:20,520 --> 00:52:30,330 One thing I will say is that it's really smart to invest, or work with, or learn from somebody who has experience, not only has experience, but 479 00:52:30,330 --> 00:52:33,630 has proven results from people that have a business like you. 480 00:52:33,870 --> 00:52:43,410 So, I get requests all the time from somebody who runs like a physical product business, or I've gotten requests from people 481 00:52:43,410 --> 00:52:51,240 who have like a local business, and it's really not what I can help them with, because it's a different way of marketing, for sure, on the Facebook 482 00:52:53,230 --> 00:52:59,830 ad sense, and so I would just make sure that you're looking for somebody who's worked with a business like yours. 483 00:53:00,040 --> 00:53:01,750 Yeah, that's a really good tip. 484 00:53:01,750 --> 00:53:03,130 That makes a lot of sense. 485 00:53:03,680 --> 00:53:09,490 Yeah. And I'm sure that there are probably ads teams that focus more just on physical products and couldn't help people like us. 486 00:53:09,490 --> 00:53:10,540 Yeah, so that makes sense. 487 00:53:10,540 --> 00:53:10,960 Yeah. 488 00:53:11,650 --> 00:53:21,580 What would you also say to the myth that people unfortunately see this, and I know a couple of people who have done this, that the ads will solve all of my sales problems, so like if this thing isn't selling 489 00:53:21,580 --> 00:53:26,650 enough, all I'm going to do is throw some ads behind it, and finally, this course will take off. 490 00:53:29,080 --> 00:53:35,740 Yeah. I would say that that is the exact point when you should not invest in that. 491 00:53:37,930 --> 00:53:47,380 Yeah. Ads are amplification, and if you have something that's broken, it's maybe going to make that 492 00:53:47,380 --> 00:53:51,970 worse and you're just going to be throwing money into a pit. 493 00:53:51,970 --> 00:54:01,720 And I think that's why the ads get that bad rap is because a lot of people go into ads like, "If I can just get more people in front of 494 00:54:01,720 --> 00:54:07,230 it, this will work", versus like really looking at what's broken on their own end. 495 00:54:07,360 --> 00:54:16,930 I think that it's hard as a creator, as somebody who's put a lot of like time, and effort, and love into building something, to 496 00:54:16,930 --> 00:54:24,730 accept that what you've done isn't working, or maybe people just don't want it, or maybe it's just not packaged right. 497 00:54:24,730 --> 00:54:34,730 And I think that kind of when people invest in ad, and hoping for like a Hail Mary, and it doesn't give it to them, and 498 00:54:34,780 --> 00:54:40,660 they're still kind of maybe blaming it on the ad when it's not necessarily the case. 499 00:54:40,660 --> 00:54:50,040 I think another thing is like a lot of creative people aren't super analytical, don't want to really look at the numbers. 500 00:54:50,040 --> 00:54:59,510 I know like it's not so easy or fun, but it's actually like, in some cases, you don't want to necessarily like 501 00:54:59,520 --> 00:55:09,510 focus on numbers, like number of followers or things like that, but you do need to look at like what the numbers are telling you and what it means. 502 00:55:10,530 --> 00:55:20,160 And when you take the time to do that, or you have someone help you do it if you're not good at it or you don't truly understand it is okay, but 503 00:55:20,220 --> 00:55:29,730 that can really tell you maybe where your problem is instead of throwing money at ads sort of as a last ditch effort. 504 00:55:29,910 --> 00:55:36,360 Yeah, for sure. All of the scenarios that I know of like firsthand were all like no strategy. 505 00:55:36,360 --> 00:55:40,920 They weren't working with somebody who told them, "Hey, you should have this stuff set up first". 506 00:55:40,920 --> 00:55:45,540 Like it's stuff that I know, having worked with you for so long, that you never would have taken. 507 00:55:45,990 --> 00:55:55,800 And I think that's another thing, is like finding that person who you'll feel—like one of the reasons why I trusted Frannie so much when I first spoke with her is because I remember having this conversation asking 508 00:55:55,800 --> 00:55:58,920 the question about like, so what can I expect from my results? 509 00:55:58,920 --> 00:56:08,070 And Frannie being honest and just being like, "We can't make promises", which, by the way, legally speaking, is what all of you should be doing, like period, with whatever you're doing, right? 510 00:56:08,070 --> 00:56:09,710 You shouldn't be making promises. 511 00:56:09,710 --> 00:56:17,520 But also, you sharing with me like the fact that my stuff was already working, that this would be basically amplification. 512 00:56:17,520 --> 00:56:21,830 We really saw it as like pouring fuel on an already burning fire, right? 513 00:56:21,840 --> 00:56:29,850 I wasn't trying to start a fire with the fuel, it was already going and we were just like making a bonfire, and that is what happened, right? 514 00:56:29,850 --> 00:56:34,200 And it doesn't mean it was without hiccups or anything like this, but like that is how it was. 515 00:56:34,200 --> 00:56:43,770 So, anyway, the last like little myth I wanted to go over, too, is that I feel like I get questions from people a lot of like, wait, didn't iOS like messed everything up? 516 00:56:43,770 --> 00:56:49,200 Like didn't all of these Apple changes, and now, like email changes, and all these kinds of things, didn't that mess anything up? 517 00:56:49,200 --> 00:56:51,150 Are ads still successful? 518 00:56:51,150 --> 00:56:52,500 I get questions about that. 519 00:56:53,450 --> 00:56:55,700 Yeah. I love that. 520 00:56:55,700 --> 00:57:01,940 I'd love to talk about that now, because this time last year, I didn't have the same view on it. 521 00:57:01,940 --> 00:57:11,790 But I think what it goes back to is like, foundationally, marketing is the same as it always has been and 522 00:57:11,790 --> 00:57:17,460 always will be, and it's really important to understand the foundations of marketing. 523 00:57:18,090 --> 00:57:27,840 And when you do, yes, it can rock you and change things a lot when there are things like the iOS update, big 524 00:57:27,840 --> 00:57:37,320 Facebook ad algorithm changes, but ultimately, like if you have a successful business, if you understand the 525 00:57:37,320 --> 00:57:40,170 foundations of marketing, you can adapt, right? 526 00:57:41,760 --> 00:57:51,330 Like it's taken a while, but now, I feel like we are in a place where, yes, the iOS update was a big 527 00:57:51,330 --> 00:57:59,390 change, and there are probably more big changes coming, we're just in this industry where things are constantly changing. 528 00:57:59,390 --> 00:58:09,240 And even before iOS happened, like Facebook would change its algorithm, make big algorithm changes every year or so, and you kind of have to 529 00:58:09,240 --> 00:58:12,540 relearn how to run your campaigns, in a sense. 530 00:58:12,540 --> 00:58:22,330 And I know that people who don't run ads themselves, are not actually in there doing it will never understand, but there's so much 531 00:58:22,330 --> 00:58:24,430 that goes into that process. 532 00:58:24,430 --> 00:58:33,050 So, it is a lot of work, but yes, I guess the answer, long story short, yes, Facebook ads still work. 533 00:58:33,080 --> 00:58:42,100 I would say that the thing that has changed is that we're sort of actually a little bit closer to that billboard style of 534 00:58:42,680 --> 00:58:45,050 advertising than we used to be, right? 535 00:58:45,230 --> 00:58:55,220 Facebook revolutionized advertising, in that we could so specifically target somebody in a way that you never, ever could before 536 00:58:56,270 --> 00:59:06,270 , and it still is like unmatched, I would say, in terms of paid advertising, how well you can not only target people, 537 00:59:06,270 --> 00:59:16,060 but see the direct result of their actions from a targeting option to an ad itself, it's crazy, 538 00:59:16,060 --> 00:59:19,530 but you just don't have as detailed of targeting. 539 00:59:19,530 --> 00:59:29,280 You just don't have as deep of a picture on all the results that your ads are getting you unless maybe you're using [indiscernible] the third 540 00:59:29,280 --> 00:59:36,240 -party tracking system like we use, which has been a life saver, but yeah, you're targeting a broader audience. 541 00:59:36,240 --> 00:59:45,690 If your messaging is on point, if your everything else that we've already talked about is on point, it's just a matter of being able to 542 00:59:45,690 --> 00:59:55,350 navigate that bumpy part, and then getting to a place, and working with somebody or being willing to do the work on your end to get to a place 543 00:59:55,350 --> 01:00:00,000 where, okay, we're back in the game, and things are going well. 544 01:00:00,000 --> 01:00:04,560 And we're seeing really great results for our clients. 545 01:00:04,560 --> 01:00:14,490 I think something that's important to mention is like when, and I'm like actually creating some content on this now to put out, is when we 546 01:00:14,490 --> 01:00:24,450 say like consistent sales from Facebook and Instagram ads, I think I haven't done the best job and I think a lot of people don't do a great job of this, 547 01:00:24,570 --> 01:00:26,850 of being really clear about what that means. 548 01:00:26,850 --> 01:00:36,810 Because when we started working together, I don't know if it was you or whoever, but I think it was you, you want to have like 10K months, consistent 10K 549 01:00:37,290 --> 01:00:45,270 months from your Facebook ads, and that was so exciting, and definitely, like you started there, and then 550 01:00:49,130 --> 01:00:57,170 you went to 10 or 20K months, and then it went down for a month or two, and it was kind of like, alright, let's work together as partners. 551 01:00:57,170 --> 01:00:59,870 and then we got it back up, and it went up and up. 552 01:00:59,870 --> 01:01:09,830 And so, there are going to be dips regardless of iOS updates, Facebook algorithm, but sometimes, the holidays come around, 553 01:01:09,830 --> 01:01:13,400 there's so much competition that people aren't buying courses. 554 01:01:13,400 --> 01:01:17,180 They're like, "I got to get my grandma, and my niece, and my parents a Christmas present". 555 01:01:18,500 --> 01:01:28,370 So, you have to be willing to weather those times, working with somebody you really trust, willing to partner with them to 556 01:01:28,370 --> 01:01:37,820 navigate those times, but ultimately, like things are going to—you'll figure it out if you are willing to kind of be in it for the long 557 01:01:37,820 --> 01:01:47,750 haul. I know someone asked me like, "Are you going to start doing Google ads or TikTok ads?" And we're like, "Yeah", and last year, I was 558 01:01:47,750 --> 01:01:57,740 like really considering that a lot more, and I think we will eventually get into another platform, which is like really fun and exciting, but we're going to do it from a place of like things are 559 01:01:57,740 --> 01:02:05,960 going really well for us and our clients, like let's do that, versus like, oh, my gosh, I'm scared about iOS, we have to try something else. 560 01:02:06,290 --> 01:02:14,510 We know the foundations of marketing, and so we could get to TikTok, and learn it, and figure out how to make it work for our clients. 561 01:02:14,510 --> 01:02:20,540 We could do the same thing on Pinterest, we could do the same thing on Google ads, or whatever it is, right? 562 01:02:20,540 --> 01:02:28,610 So, it just really goes back to the foundation and also being willing to weather those storms when they come up. 563 01:02:28,910 --> 01:02:38,540 Yeah, because those platforms are so—well, particularly with like TikTok, like that's still so in development that like God only knows what would be going on over there by the time we'd all 564 01:02:38,840 --> 01:02:45,030 get ready. Can we all just, for the record, say that it is so nice on TikTok, though, that you don't have to really write a caption? 565 01:02:45,030 --> 01:02:47,310 That is like huge. 566 01:02:47,310 --> 01:02:53,870 But at the same time, people don't really get value other than the video, and then I'm like, are these just leading to vanity metrics and not sales? 567 01:02:53,870 --> 01:03:00,140 But that's like a whole different rant for a different day, but these are the things that keep me up at night that I think about all the time. 568 01:03:00,650 --> 01:03:09,710 I love that answer, though, Frannie, because I think you like basically hit on all of the things we've been talking about today, of like just even iOS was just another experiment, right? 569 01:03:09,710 --> 01:03:12,920 It's just another thing of like, just, well, this is just part of it, right? 570 01:03:12,930 --> 01:03:14,990 It's like that's just another part that we have, too. 571 01:03:14,990 --> 01:03:24,290 But I also like what you was sharing about how it doesn't have to be a major iOS change, it can also be like just the holidays or these other things coming up in your business that 572 01:03:24,770 --> 01:03:26,030 things might change, right? 573 01:03:26,030 --> 01:03:30,080 So, I think that's so helpful for everyone to think about. 574 01:03:30,080 --> 01:03:40,080 And also just thinking about this like, sometimes, I just try to remind myself with the mindset about Facebook ads of like I'm not like entitled to these results, or like I'm 575 01:03:40,080 --> 01:03:49,280 not entitled to these results lasting forever, or even if it's working for me, or I don't know, like all of these things, it's just like I feel the same way about Instagram. 576 01:03:49,280 --> 01:03:59,270 Like people get like angry about stuff, and it's just like it's a free platform that you choose to show up on, and like you choose to participate in Facebook ads, and part of what I hope Frannie is telling you today, too, 577 01:03:59,270 --> 01:04:09,200 is like, if you choose to participate in that, you're choosing to participate in that system, and that system is not a constant, it's not a guarantee, and it's part 578 01:04:09,200 --> 01:04:18,920 of a larger ecosystem of like consistency and nurturing, and like, yeah, a proven sales system that have to make 579 01:04:18,920 --> 01:04:23,330 sense. It's not a guarantee, so we can't like get mad at the system. 580 01:04:23,330 --> 01:04:24,710 That's how I think about it. 581 01:04:24,710 --> 01:04:28,700 I'm just like, I'm here for the ride, if they pull out tomorrow, like they didn't owe it to me. 582 01:04:28,730 --> 01:04:38,600 Like if they said tomorrow, like no more Facebook ads, we're not doing it anymore, which they never would, because they make so much money, but I'm just saying, like you have to imagine that in your business, right? 583 01:04:38,600 --> 01:04:42,320 Like I have to imagine like, what would I do if Facebook ads stop tomorrow? 584 01:04:42,320 --> 01:04:44,210 How would we respond? 585 01:04:44,210 --> 01:04:49,250 I also don't want my business to be in a position where that would tank my business and it very much would not, right? 586 01:04:49,430 --> 01:04:58,520 We just ran a huge promo where we spent a lot of money on Facebook ads and it was very successful from a Facebook ad standpoint, it still only accounted for like 30% of our total sales. 587 01:04:58,520 --> 01:05:00,350 And so, like it's very interesting. 588 01:05:00,350 --> 01:05:05,160 So, that's, again, another example where like this just fits into my business, it's not my business. 589 01:05:05,160 --> 01:05:08,150 It's not making it, because I also don't want it to sink it, right? 590 01:05:08,540 --> 01:05:12,650 Yeah. Feels like having all your money tied up in the stock market or something , yeah. 591 01:05:13,480 --> 01:05:18,520 Yeah. Don't put all your eggs in one basket, which is like that holistic picture , right? 592 01:05:18,520 --> 01:05:23,590 And it doesn't happen overnight, you grow those systems over time, for sure. 593 01:05:23,590 --> 01:05:31,350 But yeah, it's a ride, and it's just like life, though, right? 594 01:05:31,360 --> 01:05:40,950 Like things change, and it's easy and comfortable when things stay the same, but it's also like exciting and challenging when they change, and you 595 01:05:40,950 --> 01:05:43,710 can tackle new things. 596 01:05:43,710 --> 01:05:53,400 I mean, if I look back a year ago, it was a lot to take on as a business owner, like this thing that you focus your whole 597 01:05:53,400 --> 01:05:56,280 business on is just going to change and you have no idea what's going to happen. 598 01:05:56,670 --> 01:05:57,920 It was stressful. 599 01:05:57,920 --> 01:06:00,390 But I looked back and it taught me so much. 600 01:06:00,390 --> 01:06:01,560 I learned so much. 601 01:06:01,560 --> 01:06:05,970 Like we really got stronger as a business, as a team. 602 01:06:05,970 --> 01:06:12,150 And I think it even helped our clients like realize different things about their business, too. 603 01:06:12,150 --> 01:06:16,710 So, it's also your mindset and how you choose to look at it. 604 01:06:16,710 --> 01:06:26,430 Yeah. And I really want to look at this as just like it's fun and just an experiment, it's part of the larger picture, and it works really well if you work with really good 605 01:06:26,430 --> 01:06:30,950 people like EHM, so I highly recommend. 606 01:06:30,950 --> 01:06:37,470 Before we tell everybody where to find you, if you have a minute, I just wanted to ask you a couple of fun questions, some would you rathers. 607 01:06:38,250 --> 01:06:40,710 So, I think I know the answer to most of these for you. 608 01:06:41,010 --> 01:06:44,250 Would you rather read fiction or non-fiction? 609 01:06:47,080 --> 01:06:48,140 Fiction, for sure. 610 01:06:48,160 --> 01:06:53,410 Yeah, you and me both. Would you rather live at the beach, near the mountains, or the desert? 611 01:06:54,700 --> 01:06:55,930 Oh, gosh. 612 01:06:55,930 --> 01:06:58,420 This one is so difficult. 613 01:06:58,690 --> 01:07:08,260 I feel like I have a dream of living in the mountains, I love hiking, I love the mountains, but I grew up on the beach and I 614 01:07:08,260 --> 01:07:16,790 just don't know, since I haven't lived in the mountains yet, I can't really guarantee that it would be everything I want it to be. 615 01:07:16,840 --> 01:07:24,140 Like I have to choose the beach, because it's my home, but yeah, that's a tough one. 616 01:07:24,380 --> 01:07:30,080 I mean, the desert is super cool, but for me, it's not up there with those other two. 617 01:07:30,110 --> 01:07:31,220 Yeah, same with me. 618 01:07:31,220 --> 01:07:37,670 I feel like for people who grow up near the water, it's just like you don't realize what it would be like until you don't live near the water, and then you're like, oh, no. 619 01:07:37,820 --> 01:07:47,570 Yeah. I always joke with Ryan that I need a house that's on the beach that like backs up to the mountains within 5 minutes of a city, and I'm just like, if I could just like find all of that, that would work great for 620 01:07:47,570 --> 01:07:47,960 me. 621 01:07:48,590 --> 01:07:49,700 Yeah. I'll be your neighbor. 622 01:07:49,700 --> 01:07:51,260 Yeah, exactly. 623 01:07:51,260 --> 01:07:53,120 Exactly. I think that's maybe South Africa. 624 01:07:53,120 --> 01:07:54,590 I don't know. We'll look into it. 625 01:07:55,010 --> 01:07:59,780 So, would you rather order coffee or tea? 626 01:07:59,780 --> 01:08:01,970 And if so, you have to tell me what your order would be. 627 01:08:03,050 --> 01:08:04,670 Okay, definitely coffee. 628 01:08:04,670 --> 01:08:09,950 I used to be a tea person, but since moving to Europe, I am, for sure, a coffee person. 629 01:08:11,270 --> 01:08:16,880 And it's really tough, because I love like a European espresso. 630 01:08:16,880 --> 01:08:21,620 I was never somebody who really saw the like—I don't know. 631 01:08:21,620 --> 01:08:24,690 Like I wasn't like a coffee person. 632 01:08:24,710 --> 01:08:34,580 I like coffee, but after moving here, I really appreciate like a good coffee, but something I missed so much from home is 633 01:08:34,580 --> 01:08:35,750 like an iced coffee. 634 01:08:36,020 --> 01:08:38,300 They don't have that here. 635 01:08:38,300 --> 01:08:45,770 In the summer, like going to get an iced coffee, like have the windows down and music up like in your car on the way to the beach. 636 01:08:45,770 --> 01:08:49,850 I feel like that's like such a vibe that I love. 637 01:08:50,270 --> 01:08:52,430 So, yeah, it kind of depends. 638 01:08:52,430 --> 01:08:55,760 But yeah, I love an espresso or a cappuccino, too. 639 01:08:55,790 --> 01:08:57,250 Oh, yeah, cappuccinos. 640 01:08:57,350 --> 01:08:58,430 Sounds good. I'm going to go have one soon. 641 01:08:58,430 --> 01:09:00,440 I know you're coffee, right? 642 01:09:00,900 --> 01:09:01,670 Because I know you love coffee. 643 01:09:01,670 --> 01:09:09,320 I also love tea, but like—so my deal with myself is I can only drink coffee up to like noon, because I don't handle it super well later. 644 01:09:09,320 --> 01:09:10,820 And so then, I switch to tea. 645 01:09:10,820 --> 01:09:13,570 I like to have tea usually when I do my afternoon work. 646 01:09:13,570 --> 01:09:16,140 Especially if I'm writing, I like to have tea. 647 01:09:16,140 --> 01:09:17,450 And sometimes, like tea before bed. 648 01:09:17,450 --> 01:09:22,090 But you know me, I would be like buzzing around coffee all day long. 649 01:09:22,090 --> 01:09:24,770 Lately, my go-to coffee order has been- 650 01:09:24,770 --> 01:09:25,870 Yeah, I was going to say, what's your order? 651 01:09:26,060 --> 01:09:35,870 My new thing I'm getting at this coffee shop I love here in New York is a latte with a little bit of hazelnut syrup and macadamia milk, and it is really good. 652 01:09:35,900 --> 01:09:36,530 It's really good. 653 01:09:36,710 --> 01:09:37,790 I feel like I've never heard of that. 654 01:09:37,790 --> 01:09:38,180 I love it. 655 01:09:38,180 --> 01:09:40,280 Macadamia milk was not on my radar. 656 01:09:40,280 --> 01:09:46,520 I have almond milk all the time, and I have oat milk at the house, and stuff, but then I just tried it on a whim, and now, I'm really into it. 657 01:09:46,620 --> 01:09:47,570 I highly recommend. 658 01:09:48,950 --> 01:09:49,070 I'll have to try it next time I'm in the US. 659 01:09:49,070 --> 01:09:50,530 Let me know if you can find it in Portugal. 660 01:09:50,780 --> 01:09:51,100 Yeah. 661 01:09:51,920 --> 01:09:53,360 Yeah, no. It's definitely not here. 662 01:09:53,660 --> 01:09:56,870 Yeah, I figured. I'll ship you some, but it might take forever to get to you. 663 01:09:58,910 --> 01:10:02,240 This one's my favorite one, because this is a very controversial question. 664 01:10:02,240 --> 01:10:09,440 When you cook, would you rather, maybe America has to chime in on this, clean up as you go or clean up at the end? 665 01:10:10,070 --> 01:10:11,720 Absolutely, clean up as I go. 666 01:10:11,930 --> 01:10:13,790 Me, too. That's a very controversial question. 667 01:10:13,790 --> 01:10:15,680 People feel very strongly about this. 668 01:10:16,550 --> 01:10:26,050 I feel very strongly about cleaning up as I go, and I think maybe I judge people who do not. 669 01:10:26,060 --> 01:10:27,830 I don't know. 670 01:10:27,830 --> 01:10:28,790 What do you do? 671 01:10:28,820 --> 01:10:38,750 I clean up as I go, and it's funny because I take a cooking class every Sunday like on Zoom, and I'm always like cooking like while she's still talking, and I'm always like looking at all the other people on the screen, 672 01:10:38,750 --> 01:10:44,090 like no one else is doing this, I'm like, doesn't it drive you guys crazy to get to the end, like your kitchen's like piled up? 673 01:10:44,090 --> 01:10:46,640 So, yeah, I like clean as much as I can. 674 01:10:46,640 --> 01:10:49,550 I mean, it's not perfect, but I think it's helpful. 675 01:10:49,550 --> 01:10:50,060 Yeah, same. 676 01:10:50,060 --> 01:10:51,130 Yeah. Alright. 677 01:10:51,130 --> 01:10:55,190 Last one. Would you rather hit up a fancy restaurant or hit up the best food truck? 678 01:10:57,830 --> 01:10:58,880 The best food truck. 679 01:10:58,880 --> 01:11:01,100 Yeah, it's probably better food, honestly. 680 01:11:01,970 --> 01:11:11,690 I mean, I love a fancy restaurant like with really great food and stuff, but there's nothing like finding like this little local gem that 681 01:11:11,690 --> 01:11:15,650 just like really has the best stuff. 682 01:11:15,680 --> 01:11:16,690 Yeah. Do they have foods trucks in Portugal? 683 01:11:18,430 --> 01:11:18,620 684 01:11:20,060 --> 01:11:21,860 Yeah, they do have some food trucks. 685 01:11:22,630 --> 01:11:25,280 Not so many, but yeah, they do. 686 01:11:25,280 --> 01:11:34,840 I would say more like wandering around, finding like these little tiny local places where you can get really great stuff. 687 01:11:34,850 --> 01:11:40,670 I feel like that one's so hard, though, because it's like asking like, what's your favorite place you've ever visited? 688 01:11:40,670 --> 01:11:43,850 And it's like you can't really compare, because it's two totally different experiences. 689 01:11:44,720 --> 01:11:45,890 Yeah, I know. 690 01:11:45,890 --> 01:11:55,430 And like in a post-COVID world, I'm like, I guess I've come to appreciate the experience of going to a restaurant and like having someone else cleaning the —speaking of cleaning dishes, 691 01:11:55,910 --> 01:12:00,770 I'm like a professional dishwasher, and two years in, I'm like, oh, my goodness. 692 01:12:01,850 --> 01:12:07,550 So, I feel like that part, and just like feeling very taken care of, like that's fun, but then I also- 693 01:12:07,550 --> 01:12:07,560 Yeah, the server. 694 01:12:07,560 --> 01:12:14,390 Yeah, but then I feel like you get this like more soulful food from the food truck that just has more like history and roots to it. 695 01:12:14,390 --> 01:12:16,490 I appreciate that, too. 696 01:12:16,490 --> 01:12:18,630 So, it's, yeah, both. 697 01:12:18,630 --> 01:12:21,930 I'll take both. Well, this was so fun, Frannie. 698 01:12:21,950 --> 01:12:23,420 I had so much fun chatting with you. 699 01:12:23,420 --> 01:12:29,180 Will you just share with everyone where they can find you and like what best next steps would be for them? 700 01:12:30,050 --> 01:12:38,360 Yeah, for sure. The best place to find us is on Instagram, Elevate Her Marketing is our handle, and I'm there most of the time. 701 01:12:38,360 --> 01:12:39,380 You can DM us. 702 01:12:39,410 --> 01:12:41,180 You can follow us. 703 01:12:41,210 --> 01:12:43,460 We share all kinds of Facebook tips. 704 01:12:43,460 --> 01:12:53,210 I talk a lot about what to—a lot of reminders about the things we talked about today, like what you can really expect from Facebook ads, how to go into it with a 705 01:12:53,300 --> 01:13:03,080 right mindset, things like that, and lots of tactical things like which ad to create, or how to create this type of ad, or try 706 01:13:03,110 --> 01:13:06,230 testing this type of targeting, things like that. 707 01:13:06,230 --> 01:13:08,090 So, yeah, you can find us there. 708 01:13:08,090 --> 01:13:15,020 And then, there are tons of resources on our website, free resources that you can find through the link in my bio on Instagram. 709 01:13:15,200 --> 01:13:16,280 Yeah, that's perfect. 710 01:13:16,280 --> 01:13:26,150 And if you go over and follow them at Elevate Her Marketing on Instagram, they are my favorite kind of like content to follow, which is very like tip-heavy, resource-heavy, so I would 711 01:13:26,150 --> 01:13:32,570 definitely make sure you give it a follow, and I'll make sure I link to everything in this episode and give everybody a way to find you. 712 01:13:32,570 --> 01:13:34,340 But thank you so much, Frannie, for doing this. 713 01:13:34,340 --> 01:13:35,330 This is so fun. 714 01:13:35,840 --> 01:13:37,370 Yeah, thanks for having me. 715 01:13:37,400 --> 01:13:40,910 You know I'm always down for a super nerdy conversation. 716 01:13:40,910 --> 01:13:50,870 Yeah, anytime. And you guys send us a DM if you have any questions, because if you have enough questions, too, maybe you want like another episode with Frannie in the future, if I can convince her to 717 01:13:50,870 --> 01:13:56,570 come back, I will, and we'll talk any other Facebook ads questions, we could do like a Q&A or something. 718 01:13:56,570 --> 01:13:57,470 So, hit us at- 719 01:13:57,470 --> 01:13:58,520 Yeah, I'd love that. 720 01:13:58,820 --> 01:14:00,620 Yeah. Thanks, everybody. 721 01:14:00,620 --> 01:14:01,700 We'll talk to you later. 722 01:14:05,030 --> 01:14:07,820 Thanks so much for listening to the On Your Terms podcast. 723 01:14:07,820 --> 01:14:12,480 Make sure to follow on Apple Podcasts, Spotify, or wherever you like to listen to podcasts. 724 01:14:12,500 --> 01:14:19,470 You can also check out all of our podcast episodes, show notes, links, and more at samvanderwielen.com/podcast. 725 01:14:19,520 --> 01:14:27,250 You can learn more about legally protecting your business and take my free legal workshop, Five Steps to Legally Protect and Grow Your Online Business, at samvanderwielen.com. 726 01:14:28,310 --> 01:14:33,690 And to stay connected and follow along, follow me on Instagram at Sam Vander Wielen, and send me a DM to say hi. © 727 01:14:33,690 --> 01:14:34,050 2022 Sam Vander Wielen LLC | All Rights Reserved | Any use of this intellectual property owned by Sam Vander Wielen LLC may not be used in connection with the sale or distribution of any content (free or paid, written or verbal), product, 728 01:14:34,050 --> 01:14:34,130 and/or service by you without prior written consent from Sam Vander Wielen LLC.