Foreign.
Speaker BWelcome to do this, not that.
Speaker AThe podcast for marketers.
Speaker BYou'll walk away from each episode with actionable tips you can test immediately.
Speaker BYou'll hear from the best minds in marketing who will share tactics, quick wins, and pitfalls to avoid.
Speaker BAlso, dig into life, pop culture, and the chaos that is our everyday.
Speaker BI'm Jay Schwedelson.
Speaker BLet's do this, not that.
Speaker AWelcome back to do this, not that.
Speaker AAnd I, I, I feel like I have the ultimate guest.
Speaker ANot even like a great guest.
Speaker AI have the ultimate guest.
Speaker ASo we got Neil Patel.
Speaker ANow, if you don't know Neil, I'm going to give you the quick rundown before we start talking to him.
Speaker ABut Neil Patel, among other things, is the founder of NP Digital, which is among the best digital agencies in the country.
Speaker AThey have about a thousand people around the globe, and the guy is a giant.
Speaker AHis blog gets over 9 million visits per month.
Speaker AHis podcast marketing school that I listen to every week, it's 12 million downloads a month.
Speaker AAnd he's just everywhere.
Speaker AHe's.
Speaker AHe's him.
Speaker ASo, Neil, welcome to do this, not that.
Speaker CThanks for having me.
Speaker AAmazing.
Speaker AOkay, so when you have Neil Patel on your show, you don't waste time.
Speaker AYou don't talk about boring stuff.
Speaker AYou get right into it.
Speaker ASo I have a series of super random questions that I just want to put a USB in Neil's ear and get all the information out, but that's super awkward.
Speaker ASo instead I'm just going to ask you the questions.
Speaker AAll right, so first, threads.
Speaker AWaste of time or the future?
Speaker CI don't think it's the future, but I also don't think it's a waste of time.
Speaker CMeta is pushing it really hard.
Speaker CIf you already create content for X or some of the other platforms in text, just put it on threads, repurpose.
Speaker CYou don't have to do anything unique for Threads.
Speaker AAnd like, I saw that they now have 200 million monthly active users.
Speaker CYes.
Speaker CBecause Facebook's pushing it.
Speaker CYou see the thread stuff taking place on.
Speaker COr Meta's pushing it, you see the thread stuff happening on Facebook as well.
Speaker AI can't tell you how many times I'm on Instagram.
Speaker ASomehow I didn't even realize it's a threads post.
Speaker AI click on it, opens up threads, and I'm like, now I'm a monthly active user.
Speaker AThey got me again.
Speaker ABut that's the benefit of all of it.
Speaker AAll right, so let me ask you another one.
Speaker AInfluencer marketing.
Speaker AIs it only for big brands or should small and medium brands be testing this as well.
Speaker CInfluencer marketing works extremely well for businesses of all size.
Speaker CBut the key is you have to go after micro influencers.
Speaker CThe big major influencer.
Speaker CI'm not talking about a Kardashian, you know, those are extremely large.
Speaker CBut the average big influencer has a million, 2, 3 million followers.
Speaker CIt's really expensive working with them.
Speaker COn the flip side, these micro influencers sub 100,000 followers, you can do campaigns with them.
Speaker CExtremely profitable.
Speaker CAnd a lot of them will do it on a commission basis.
Speaker AOh really?
Speaker AI didn't know the commission part.
Speaker ASo.
Speaker ABut how do you even find them?
Speaker ALike, how do you find somebody that doesn't have like a fake million followers?
Speaker ALike, would you look at their engagement?
Speaker CWell, you ideally want to look for ones that are sub 100.
Speaker CRight.
Speaker CWe're sticking with the micro one to make it more profitable.
Speaker CAnd if you can do commission based, it doesn't matter what, how active or not, you're just paying them per sale.
Speaker AI saw some survey data that NP Digital put out the other day and it made me lose my faith in humanity, which was you shared survey data that you asked a boatload of people, like 15,000 people of all ages, would you rather have a million dollars or a million followers?
Speaker AAnd I literally wanted to just get under my covers and go away.
Speaker AWhat was that?
Speaker CYeah.
Speaker CSo everyone, I've got this question so many times on people like, would you rather have a million followers?
Speaker CAnd for me, they usually say like a billion followers, even though I don't even have that many followers.
Speaker CWould you rather have a billion followers or a billion dollars?
Speaker CAnd every time I pick a billion dollars.
Speaker CSo I wanted to reduce the amount to a million dollars versus a million followers.
Speaker CI've been asked that as well in the past.
Speaker CAnd what was interesting is the younger people feel followers are really more valuable because they can influence people, it can create tons of opportunities, while the older generation just says, give me my million bucks and get out of here.
Speaker AIt's so depressing.
Speaker ABut the thing that I thought that you shared that was so valuable is that.
Speaker ASo it was people under the age of 40, I think it was something like 70% of them would rather have a million followers.
Speaker ARight.
Speaker AThan a million dollars.
Speaker ABut I was very happy to see.
Speaker AI actually talked to my kids about this.
Speaker AI said, but Neil said that the average person who has a million followers only makes like, I don't know, 6,500 bucks.
Speaker C6,000, right?
Speaker CYeah.
Speaker CSix something a month.
Speaker ASo.
Speaker CAnd that's revenue, not profit.
Speaker CRevenue.
Speaker AThere you go.
Speaker AEven better.
Speaker CYeah.
Speaker CSo I was just like, you're better off kind of taking the million dollars and just popping it into the S.
Speaker AAnd P.
Speaker AYou see, you didn't realize you're influencing like dinner table conversation around the country.
Speaker AVery important.
Speaker AYou're helping society.
Speaker AAll right, next question.
Speaker AWhat is the most underutilized, an easy way to leverage AI for marketing without some sort of big fancy tool?
Speaker CThe biggest way to use AI for marketing.
Speaker CThis one's fun.
Speaker CAnd the reason I say that is most people use AI just to create content.
Speaker CMy favorite way.
Speaker CBut you guys are all going to think this is boring and ugly is actually through data and analytics.
Speaker CImagine this.
Speaker CHow many people spend money on ads?
Speaker CA lot.
Speaker CThese ad platforms Google over 200 billion a year.
Speaker CMeta over 100 billion a year.
Speaker CIf your AI can help you analyze in real time what campaigns are performing in marketing, what ones aren't, where you're wasting money and you can make decisions in real time, you'll save an arm and a leg.
Speaker ASo you could do that leveraging almost any of the basic platforms that are out there.
Speaker CIt requires some work from humans on your end, but yes, all right, a.
Speaker ALittle bit of humans, but leveraging that for the win.
Speaker AAll right, next one I'm curious about for you.
Speaker AEmail re engagement campaign.
Speaker ASo you have a database.
Speaker ALet's say 50% of the people in your database haven't opened or clicked on one of your emails in over a year.
Speaker ADo you keep going after them with aggressive win backs, like we miss you nonsense or do you let them go?
Speaker AWhere does Neil Patel land with all this?
Speaker CI let my subscribers go after 30 days.
Speaker CIf they didn't open anything, I don't even wait a year.
Speaker CI wait 30 days.
Speaker AWhat?
Speaker AAll right, 30 days.
Speaker AI'm on Neil Patel's list.
Speaker AI haven't opened or click.
Speaker AI'm not going to get any more email from you.
Speaker CYou shouldn't.
Speaker CSometimes you may because the software is not perfect.
Speaker CRight.
Speaker CBut that's what it's supposed to do.
Speaker CWe use Convertkit and it does for us.
Speaker CRolling 30, I think we're able to set it up automatically.
Speaker CWe're just rolling 30.
Speaker CWe just delete.
Speaker ASo you just found that after 30 days, if they're not engaging, they're hurting deliverability or something and you're like, screw it.
Speaker CCorrect.
Speaker CBut again, I don't know how accurate the software is at deleting.
Speaker ARight.
Speaker AAll right, but fair enough.
Speaker AWow.
Speaker AYou hear that, everybody?
Speaker AI believe it too.
Speaker AI think reengagement is ridiculous.
Speaker APeople don't focus on their new Customers, they focus on these people that don't care about them anymore.
Speaker AIt's like, what do you do?
Speaker AAnd move on.
Speaker CTotally agree.
Speaker AAll right, here's a question I got for you.
Speaker ANeil Patel gets hired.
Speaker AHe's not Neil Patel.
Speaker AHe has all the experience of Neil Patel, but nobody knows who he is.
Speaker AHe gets hired as a marketing manager at like a hundred person b2b company selling like some sort of software.
Speaker AAnd they say, you got $50,000 to improve our marketing.
Speaker AOur marketing sucks.
Speaker AHow does Neil Patel, the newly hired marketing manager, spend that $50,000 to make the biggest impact and get that promotion?
Speaker CI would say let me give away the software and create a free version and give away $50,000 worth of software for free and get people to upsell.
Speaker CThat's what I would do.
Speaker CCounterintuitive.
Speaker CBut usually when you give away software for free, it's cheaper than paying for the clicks in B2B.
Speaker AWow, I like that.
Speaker AI was expecting about paid ads here.
Speaker ADo this SEO stuff.
Speaker AI figured you go to the SEO game.
Speaker CI know that gets me out of a job because I'm in marketing, but that's really what should have been done.
Speaker AI love that.
Speaker AAll right, what would you say is the biggest waste of paid media in marketing?
Speaker CThe biggest waste isn't a single campaign or strategy or anything like that.
Speaker COr it's really people not optimizing their landing pages in creative.
Speaker CLike that's the biggest leverage point.
Speaker CYou have all these tools, you know, people have the same features that you do.
Speaker CBut it's the landing pages and the creatives that people don't focus on enough that really move the needle.
Speaker ARight.
Speaker AYou got them there and it's like you are just doing a few stupid things and you're losing them.
Speaker CYes.
Speaker CWell, people drive so many clicks.
Speaker CWhat they tend not to do is they don't focus on the conversion.
Speaker CThey all want to drive more clicks and figure out how to get it cheaper instead of just converting more.
Speaker AHow do you.
Speaker AI mean, is there like some, when you look at landing pages are out there, is there like some basics, you're like, I cannot believe they have 15 must fill fields or blah blah, blah.
Speaker ALike what is it that like you think crushes that conversion?
Speaker CThere's a lot of basic stuff, but it doesn't actually move the needle as most people think.
Speaker CLike two step checkouts in a lot of cases for unknown brands are better than one step.
Speaker CAdding PayPal to a checkout.
Speaker CWe usually see like a 16 to 18% lift in conversions just from having PayPal as a payment option.
Speaker CThere's a lot of little stuff like that.
Speaker CBut the biggest conversion lifts come from serving the audience and figuring out why they're not converting what objections they have and then adjusting the page to answer the most common objections.
Speaker AI think it's so valuable for people to hear.
Speaker AIf they just spent a little bit more time after the click, they could change all of their metrics and save you a lot of money.
Speaker AAll right, another question.
Speaker CTotally agree.
Speaker ANice.
Speaker AAre marketers sleeping on Reddit?
Speaker CMarketers are sleeping on Reddit, but they're sleeping on a lot of platforms like Snap and Pinterest.
Speaker CAnd there's so many out there.
Speaker CI get why there's too many for them to really choose and go after.
Speaker ABut do you think now that Reddit's like making a concerted effort to kind of maybe clean up their act a little bit and be more friendly for advertising that their platform.
Speaker AWe should be prioritizing more than we have in the past, because in the past, to me, I just wasn't on my radar.
Speaker CNo, doesn't drive the volume that one may think.
Speaker CAnd yes, marketers should end up looking at it, but it doesn't mean it should be prioritized.
Speaker CYou should prioritize the ones that drive the highest roi.
Speaker AGotcha.
Speaker AOkay, so I saw you tweet about something on Tweet X, whatever the hell it's called about ad costs.
Speaker AThey rise around elections and around big holidays.
Speaker ABut there's a way to navigate allowing your ad costs to rise as people are buying up more media around these big events and things.
Speaker AHow do you do that as a marker?
Speaker AHow do you navigate that?
Speaker CSo if you're a small business, for large businesses it doesn't matter as much because you got budgets to spend and you need to spend it.
Speaker CYou can still fine tune where you spend the money.
Speaker CFor small ad budgets, you can pause and then re engage.
Speaker CBut what you want to do is spend less going up to the election because it's more competitive.
Speaker CAnd ad costs just go through the roof.
Speaker CAfter the election, it slows down drastically.
Speaker CSo then you can start spending more and ramping it up because you'll find that the costs are way lower before Black Friday and Cyber Monday.
Speaker CSlow down after those periods, ramp back up.
Speaker CThat's a great way to reduce your cost.
Speaker AIt's like you go to buy wrapping paper after the holidays end.
Speaker CUh huh.
Speaker CThe best time to buy Christmas decorations is after Christmas is over because they're off for like, you can buy them for like 20% of the cost.
Speaker AThere you go.
Speaker CI don't want to storm again for a year.
Speaker ALook at this bonus information from Neil.
Speaker AWhen to buy your Christmas decoration.
Speaker AYou're going to get that here.
Speaker AAll right, last question.
Speaker AI'm super curious about this.
Speaker ASo Apple's got iOS 18.
Speaker AIt's in beta.
Speaker AIt's going to be rolling out really soon with their AI Apple intelligence stuff.
Speaker ABut specifically, specifically within the mail app, which 46% of people read their mail first on the Mail app on their phone.
Speaker ADo you think that the AI bucketing of email into a promotions tab, into updates tab, into all these tabs, is this going to have a huge impact on the effectiveness of email marketing?
Speaker AOr is it like Gmail tabs and no one's going to care?
Speaker CI was about to say it's just like Gmail tabs and no one's really going to care.
Speaker CAnd you can't control a lot of this stuff.
Speaker CIt's like saying, man, Google's changing their algorithm.
Speaker CThey're going to release AI overviews.
Speaker CThis is going to kill SEO.
Speaker CWell, it didn't, first of all.
Speaker CBut B, even if it did, you can't control the stuff that's out of your hand.
Speaker CJust adapt and take an omnichannel approach and leverage your channels for the best that they can, and that's it.
Speaker CIt's not up to you.
Speaker ASo, all right, this has been amazing.
Speaker AA few things.
Speaker AFirst off, Neil is going to be speaking at Delivered Conference.
Speaker AThat is a free virtual giant conference that's all about direct mail.
Speaker AIf you want to hear Neil talk about direct mail, delivered conference.com that's coming up September 12th and 13th.
Speaker ANeil, very excited that you're doing that.
Speaker AI love the fact you're talking.
Speaker AYou like direct mail?
Speaker COf course.
Speaker CI love direct mail.
Speaker CWe should.
Speaker CWe'll talk about some cool stuff during it.
Speaker AI'm excited to see you there.
Speaker ASo that's delivered conference.com and look, Neil's got a lot of followers, but you got to follow him on.
Speaker AOn X, on LinkedIn, on YouTube.
Speaker AAnd I'm telling you, his marketing school with Eric Su is my.
Speaker AI mean, that podcast, I listen to it every weekend whenever I'm running, walking, doing whatever.
Speaker AYou got to check it out.
Speaker ANeil, did I forget anything?
Speaker ADid I miss anything?
Speaker CThat's it.
Speaker CI hope to see you guys at the event.
Speaker CIt's going to be fun.
Speaker AAll right, thanks a lot, Neil.
Speaker ASee you soon.
Speaker AYou did it.
Speaker BYou made it to the end.
Speaker BNice.
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