{"version":"1.2.0","chapters":[{"startTime":0,"endTime":47.472},{"startTime":47.472,"endTime":167.562},{"startTime":167.562,"endTime":302.366,"title":"Why did we do an investigation into smart meters?"},{"startTime":302.366,"endTime":347.442,"title":"What problems are customers having?"},{"startTime":347.442,"endTime":427.56,"title":"How to tell if your smart meter is broken"},{"startTime":427.56,"endTime":460.005,"title":"Why are people having problems with smart meters?"},{"startTime":460.005,"endTime":639.2,"title":"What should suppliers be doing to help?"},{"startTime":639.2,"endTime":797.502,"title":"The unknown number of customers having problems"},{"startTime":797.502,"endTime":967.245,"title":"What to do if you have a problem?"},{"startTime":967.245,"endTime":1259.648,"title":"The benefits of getting a smart meter"},{"startTime":1259.648,"endTime":2126.811,"title":"Smart Energy GB"}]}