{"version":"1.2.0","chapters":[{"startTime":0,"endTime":38.687},{"startTime":38.687,"endTime":60.167,"title":"Recording Started"},{"startTime":60.167,"endTime":356.117,"title":"Introducing Barbara Kazam"},{"startTime":356.117,"endTime":551.827,"title":"Barbara's Transition to Leadership Training"},{"startTime":551.827,"endTime":1155.297,"title":"The Importance of Workplace Culture in Employee Satisfaction"},{"startTime":1155.297,"endTime":1354.687,"title":"The Importance of Names in Customer Service"},{"startTime":1354.687,"endTime":1801.377,"title":"The Impact of Communication on Relationships"},{"startTime":1801.377,"endTime":2065.703,"title":"The Importance of Customer Feedback"}]}