{"version":"1.2.0","chapters":[{"startTime":0,"endTime":156,"title":"189: Uncovering What Your Customers Really Want with Katie Tucker"},{"startTime":156,"endTime":264,"title":"Welcome Katie Tucker, business consultant and author fo Do Penguins Eat Peaches?"},{"startTime":264,"endTime":350,"title":"How did Katie get involved in customer reasearch?"},{"startTime":350,"endTime":535,"title":"One of the biggest problems that businesses have is knowing how to structur productive conversations with their customers"},{"startTime":535,"endTime":674,"title":"What are some of the best ways to learn what our customers want?"},{"startTime":674,"endTime":922,"title":"Why you should avoid focus groups and what to do instead"},{"startTime":922,"endTime":1349,"title":"How can you validate a bnew product idea"},{"startTime":1349,"endTime":1725,"title":"What do you do when your vision as a business owner doesn't match the needs of the customer?"},{"startTime":1725,"endTime":1884.447,"title":"How to connect with Katie"}]}