{"version":"1.2.0","chapters":[{"startTime":0,"endTime":85,"title":"Introduction to Retention Strategies"},{"startTime":85,"endTime":178,"title":"Understanding Retention"},{"startTime":178,"endTime":214,"title":"Active vs Passive Retention"},{"startTime":214,"endTime":319,"title":"Retention in Masterminds"},{"startTime":319,"endTime":354,"title":"Retention Challenges and Solutions"},{"startTime":354,"endTime":524,"title":"Incentives and Bonuses"},{"startTime":524,"endTime":758,"title":"Handling Refund Requests"},{"startTime":758,"endTime":905,"title":"Annual vs Monthly Retention"},{"startTime":905,"endTime":937,"title":"Final Thoughts on Retention"},{"startTime":937,"endTime":976.64,"title":"Closing Remarks and Resources "}]}