{"version":"1.2.0","chapters":[{"startTime":0,"endTime":37.824},{"startTime":37.824,"endTime":62.686},{"startTime":62.686,"endTime":343.87,"title":"What our research into banking services has revealed"},{"startTime":343.87,"endTime":386.572,"title":"Why are digital services being prioritised?"},{"startTime":386.572,"endTime":504.899,"title":"How many bank branches are closing their doors?"},{"startTime":504.899,"endTime":581.901,"title":"The alternatives to using a bank branch"},{"startTime":581.901,"endTime":860.032,"title":"The reality of using a community banking hub"},{"startTime":860.032,"endTime":1142.682,"title":"A day in the life of a community banking hub manager"},{"startTime":1142.682,"endTime":1278.06,"title":"What we thought of our visit to a hub"},{"startTime":1278.06,"endTime":1719.605,"title":"Are banking hubs enough to fill the gap of branch closures"},{"startTime":1719.605,"endTime":2055.144,"title":"Do banks need to do more to protect vulnerable customers?"}]}