{"version":"1.2.0","chapters":[{"startTime":0,"endTime":50,"title":"Introduction"},{"startTime":50,"endTime":145,"title":"Meet Layla Pomper: CEO of ProcessDriven"},{"startTime":145,"endTime":266,"title":"Layla's Journey from Carpentry to Systems"},{"startTime":266,"endTime":348,"title":"The Importance of Documenting Business Systems"},{"startTime":348,"endTime":437,"title":"Why Systems Matter More Than Tools"},{"startTime":437,"endTime":772,"title":"The Pitfalls of Relying on Software"},{"startTime":772,"endTime":870,"title":"Learning from Other Industries"},{"startTime":870,"endTime":1292,"title":"Defining Good Systems vs. Good Tools"},{"startTime":1292,"endTime":1627,"title":"The Benefits of Writing Down Processes"},{"startTime":1627,"endTime":1767,"title":"Tool Switching: Does It Solve Real Issues?"},{"startTime":1767,"endTime":1854,"title":"Practical Steps to Improve Your Systems"},{"startTime":1854,"endTime":2090,"title":"Final Thoughts and Takeaways"},{"startTime":2090,"endTime":2282.579,"title":"Layla's Favourite Place and Closing Remarks"}]}