{"version":"1.2.0","chapters":[{"startTime":0,"endTime":46,"title":"Introduction to Technical Management Challenges"},{"startTime":46,"endTime":124,"title":"The Psychology of Fixing in Workshops"},{"startTime":124,"endTime":412,"title":"Identifying and Verifying Problems"},{"startTime":412,"endTime":616,"title":"Technician Engagement and Performance"},{"startTime":616,"endTime":724,"title":"Rethinking Management Practices"},{"startTime":724,"endTime":964,"title":"Modern Management vs. Traditional Principles"},{"startTime":964,"endTime":1106,"title":"Effective Measurement and Incentives"},{"startTime":1106,"endTime":1279,"title":"Beliefs and Management Behaviour"},{"startTime":1279,"endTime":1304.92,"title":"Conclusion and Final Thoughts"}]}