{"version":"1.2.0","chapters":[{"startTime":0,"endTime":18,"title":"Welcome to the eCommerce Podcast"},{"startTime":18,"endTime":76,"title":"The Importance of Year-End Reviews"},{"startTime":76,"endTime":124,"title":"Lego's Turnaround Story"},{"startTime":124,"endTime":289,"title":"Confronting Brutal Facts"},{"startTime":289,"endTime":489,"title":"Common Year-End Review Pitfalls"},{"startTime":489,"endTime":564,"title":"Introducing the Slingshot Framework"},{"startTime":564,"endTime":1062,"title":"Breaking Down the Slingshot Framework"},{"startTime":1062,"endTime":1191,"title":"Lead and Lag Measures"},{"startTime":1191,"endTime":1223,"title":"Understanding Lag Measures"},{"startTime":1223,"endTime":1279,"title":"The Importance of Lead Measures"},{"startTime":1279,"endTime":1468,"title":"Sales Revenue and Conversion Rates"},{"startTime":1468,"endTime":1671,"title":"Financial Health Metrics"},{"startTime":1671,"endTime":2031,"title":"Customer Metrics to Track"},{"startTime":2031,"endTime":2215,"title":"The Power of Accountability"},{"startTime":2215,"endTime":2370.481,"title":"Summary and Final Thoughts"}]}