{"version":"1.2.0","chapters":[{"startTime":0,"endTime":17.344},{"startTime":17.344,"endTime":179.296,"title":"The Get and The Keep"},{"startTime":179.296,"endTime":874.289,"title":"The Cost of Obtaining vs. Sustaining"},{"startTime":874.289,"endTime":985.093,"title":"Identifying Bottlenecks in Leadership"},{"startTime":985.093,"endTime":1248.153,"title":"Understanding Customer Retention Costs"},{"startTime":1248.153,"endTime":1803.549,"title":"Understanding Business Pitfalls and Solutions"},{"startTime":1803.549,"endTime":2332.911,"title":"Leadership Vision: The Difference Between Immature and Mature Leaders"},{"startTime":2332.911,"endTime":2533.403,"title":"The Importance of Vacation in Employee Wellbeing"},{"startTime":2533.403,"endTime":2790.849,"title":"Leading with Sustainment in Mind"},{"startTime":2790.849,"endTime":2964.263,"title":"Final Thoughts and Encouragement"}]}