{"version":"1.2.0","chapters":[{"startTime":0,"endTime":38.687},{"startTime":38.687,"endTime":63.647,"title":"Recording Started"},{"startTime":63.647,"endTime":459.067,"title":"Introducing the Guest: Katie Mares"},{"startTime":459.067,"endTime":565.257,"title":"The Importance of Customer Experience"},{"startTime":565.257,"endTime":1212.657,"title":"The Importance of Human Connection in Retail"},{"startTime":1212.657,"endTime":1469.577,"title":"Creating a Positive Culture"},{"startTime":1469.577,"endTime":1966.397,"title":"The Importance of Values in Organizational Culture"},{"startTime":1966.397,"endTime":2067.143,"title":"Empowering Employees for Success"}]}