{"version":"1.2.0","chapters":[{"startTime":0,"endTime":8,"title":"Introduction to Super September"},{"startTime":8,"endTime":104,"title":"Meet Demetrius Critchlow"},{"startTime":104,"endTime":179,"title":"The Scope of NYC Transit"},{"startTime":179,"endTime":257,"title":"Challenges and Triumphs"},{"startTime":257,"endTime":490,"title":"Demetrius' Journey to the Top"},{"startTime":490,"endTime":802,"title":"Leadership Philosophy"},{"startTime":802,"endTime":937,"title":"Modernizing Service Delivery"},{"startTime":937,"endTime":1028,"title":"Employee Safety and System Hardening"},{"startTime":1028,"endTime":1114,"title":"Customer Service Innovations"},{"startTime":1114,"endTime":1261,"title":"Addressing Crime on the Transit System"},{"startTime":1261,"endTime":1697,"title":"Future Innovations and Strategic Vision"},{"startTime":1697,"endTime":1782.23,"title":"Conclusion and Farewell"}]}